Akgun Istanbul Hotel

Hi do you allow guests to isolate for 14 days here from arriving in turkey with negative covid test? I have surgery booked in Istanbul

Dear Sir/Madam, If your test result is negative, you can stay in our hotel as long as you want. Best Regards Sıla Aydındağ Reservation Clerk

Hello, is the swimming pool open (even with the COVID19 restrictions)?

Dear Guest, Our Hotel has taken all precautions against the Covid 19 epidemic with the safe tourism certificate they received with the training they attended. Our swimming pool is open for use.

hi I'm coming in February my flight gonna land early morning can I check in 8 or 9 in morning?

Dear Guest , You can check in early subject to availability, but we cannot guarantee.Thank you for your understanding. Best regards Ayşe Göksu Revenue & Online Executive

This is my second request to enquire about the shuttle servise of the hotel. Pleas sent me the schedule of shuttle service for pick at airport. We are guest at your hotel on 25 September 2019

Dear Sir / Madam , Greetings from our lovely historical city İstanbul. There is no free shuttle service our property. . One way from Sabiha Gökçen Airport to hotel : 65 € One way from İstanbul Airport to hotel : 65 € Best Regards Revenue & Online Executive Esra Koyuncu

Please forward the time schedule of the airport shuttle. Is the shuttle service for free if not what is the fee? I thank you for the info.

Is the parking a property of the hotel or not? Where is it situated?

Dear Guest, Our hotel has free indoor parking for our guests. Please indicate that you want to reserve a place for your vehicle when making a reservation. Best Regards Sıla Aydındağ Reservation Clerk

I have a question about the deluxe family room. For the room with the two beds, is there a main door to leave? Or is that main door only in the room with the one bed? And also, how are the two spaces connected?

Dear Sir / Madam , Greetings from our lovely historical city İstanbul. Deluxe family rooms are formed from one french bed and one twin bed rooms, there are one interconnetion door between two rooms and there is one main entrance door for each room. Totaly two main doors and one interconnection door . Best regards Revenue&Online Executive Esra Koyuncu

Do you have airport shuttle?

Hello, we have airport transfer service. Best regards Ayşe Göksu Revenue & Online Executive

u have smoking room?

Dear Guest, Greetings from Akgün İstanbul Hotel. Yes, we have smoking rooms. Best regards Ayşe Göksu Revenue & Online Executive

Does this room have one bathroom or two?

Dear Sır\mADAM, Yes, both rooms have bathrooms. Best Regards Sıla AYDINDAG Reservation Clerk

Hi I have intentions to stay in your hotel What’s price for breakfast if I book room without free breakfast Thanks

Dear Guest, Greetings from Akgün İstanbul Hotel. Our breakfast price is 10 euro per person per day. Best regards Ayşe Göksu Revenue & Online Executive

Hi what is your cancellation policy? How many days can I cancel for free before incase unable to fly? Thanks

Dear Sir/Madam, If you do not use your reservation, we provide unconditional cancellation. Best Regards Reservation Clerk Sıla Aydındağ

Hi Do open your swimming pool, Turkish bath and spa in Jun?

Dear Guest, Greetings from Akgün İstanbul Hotel. Swimming pool, turkish bath and spa are available for use. Best regards Ayşe Göksu Revenue & Online Executive

Hi,do you offer dinner with some kind of program for New Year? Thank you

Hello Dear Guest, Our program is not yet clear, but our preparations are continuing. Best Regards

Hi .. do u provide iron box in the room ?

Dear Sır\Madam, All our rooms have a safe. Best Regards Sıla AYDINDAG Reservation Clerk

Hi, I have booked the hotel for 7 nights, can you arrange driver to pickup me from the airport?

Dear Sır\Madam, One way from Sabiha Gökçen Airport to hotel : € 55 One way from İstanbul Airport to hotel : € 55 We are waiting for your reply about your shuttle reservation. Best Regards Sıla AYDINDAG Reservation Clerk

hello, how many people can stay in the junior suite? and are there any connected suites? if we are 5 adults?

Dear Guest, Greetings from Akgün İstanbul Hotel. Unfortunately, we don't have a connecting suite room.You cannot stay in a suite for 5 adults.My advice to you is to book one double and one triple for 5 adults .Best regards Ayşe Göksu Online Executive

Merhaba kuaför varmı hotel de ?!

Sayın Misafirimiz, Öncelikle Akgün İstanbul Hotel'e göstermiş olduğunuz ilgi için teşekkür ederiz. Otel içerisinde kuaför bulunmaktadır. Saygılarımla Ayşe Göksu Gelirler ve Online Yetkilisi

Hello, do you plan to have New Years Eve festive dinner or do you offer yacht trips or any other celebration in the area?

Dear Sır\Madam, Our New Year's program is yet to be determined. We would like you to write again soon. Best Regards Sıla AYDINDAG Reservation Clerk

Hi , If I book 2 triple delux rooms. The both rooms will be interconnected or not?

Dear Sır\Madam, Your rooms are not connected but will be given side by side. Best Regards Sıla AYDINDAG Reservation Clerk

Hello, we are two adult with a 2yrs baby, do you have baby crib available ?

Dear Sır\Madam, We have a baby crib. Best Regards Sıla AYDINDAG Reservation Clerk

I want to book room for 2 adults & 2 kids 7 years and 9 years, but room options is giving to book 2 double room, can I book the triple room for us ?

Hello , Yes, you can book a triple room. Regards

Hello, the swimming pool is going to be open im July 2021?? Thank you

Dear Sır\Madam, The pool is currently closed due to the epidemic. Whether it will be open in July will be determined by a circular. Best Regards Sıla AYDINDAG Reservation Clerk

public transportation nearby to visit Emirgan Tulip Park? how far is it? thank you.

Hello , Bus and metro stop is 50 meters from our hotel. Regards

Hi, do you have a gym ? Thank you

Dear Guest, Greetings from Akgün İstanbul Hotel. We have a gym. However, it has now been temporarily closed due to COVID-19 measures. Best regards Ayşe Göksu Revenue & Online Executive

Hello, do you have walk in shower as my brother is disbaled.Thanks

Dear Team , Our rooms have a bathtub and a shower cabin. Regards Ayşe Göksu Revenue & Online Executive

Is the spa working now

Dear Guest, Greetings from Akgun İstanbul Hotel. We provide spa service in our hotel. Best Regards Sıla Aydındağ Reservation Clerk

Can my guest visit me in the room?

Hello , We do not allow people who are not staying at the hotel to go to the rooms. But you can meet in the lobby. Best regards Ayşe Göksu Revenue & Online Executive

hi ! my question is about breakfast? is it included this price or it has extra payment? please inform me about price with breakfast.

Greetings from Akgun Istanbul Hotel. Please follow the prices on booking.com, thank you for your understanding. Best regards

Is there a gym in the hotel ?

Hello , Yes, we have a gym. Regards Ayşe Göksu Revenue & Online Executive

Hi , is the women Hammam separate or sharing with men as well as Sauna room and steam room?

Hello , Sauna and hammam services are mixed between men and women. Regards Ayşe Göksu Revenue & Online Executive

Hi Do you have family connecting rooms?

Dear Guest, Greetings from Akgün İstanbul Hotel. We have connecting family rooms. You can check availability on Booking . com. Best regards Ayşe Göksu Revenue & Online Executive

Hi, we are from Romania and we want to stay to your hotel end of Nov. 2 adults vaccinated and 1 kid of 11 yrs, does the kid need any Covid test?

Hi , We don't want any test or vaccination cards. Best regards Ayşe Göksu Revenue & Online Executive

How far is the nearest public transportation station

Dear Guest, Greetings from Akgün İstanbul Hotel. The nearest public transport station stop is 50 meters away. Best regards Ayşe Göksu Revenue & Online Executive

Hi, does this hotel have an indoor pool?

Dear Guest, Greetings from Akgün İstanbul Hotel. Unfortunately, we do not have an indoor pool. We only have an outdoor pool. Best Regards Ayşe Göksu Revenue & Online Executive

is it available massage services? what is the nationality of the therapists? is it possible to get massage services in my room? thanks

Hello , We have massage service. They are from Balinese. Unfortunately, we cannot offer massage service in your room, but we can provide massage service in the massage room. Regards Ayşe Göksu Revenue & Online Executive

Hi how far from taksim please

Dear Sır\Madam, There is approximately 8 km between the hotel and Taksim Square. Best Regards Sıla AYDINDAG Reservation Clerk

Is there suite smoking room available?

Dear Sır\Madam, We have smoking rooms available. Best Regards Sıla AYDINDAG Reservation Clerk

hi I will be travelling to Istanbul on 31st July til 4th August I am coming with my wife and 2 children ages 7 and 9 do you have family connect room?

Dear Sır\Madam, We have a family room in our hotel. You can track availability and availability on Booking.com. Best Regards Sıla AYDINDAG Reservation Clerk

hi, we are one family,, couple With 4 children, I need 3 connected rooms. 1st , king size bed. 2nd and 3rd 2 separate beds . regards WALEED

Greetings from Akgun Istanbul Hotel. Our connecting rooms are in the form of 2 dbl rooms, that is, 1 large bed and 2 single beds. If you wish, you can book 1 family room and 1 dbl room. Best regards

does the hotel accept visitors and does the deluxe double room includes a sofa or couch for sitting ? and is the pool opened now ?

Dear Sır\Madam, Our hotel provides service. The pool is open for use. The double room has a sofa. Best Regards Sıla AYDINDAG Reservation Clerk

hi.we are family from Skopje,Macedonia.2 add child age of 14.can you tell me the price for airport shutlle from airport to your hotel.thanks

Dear Sır\Madam, One way from Sabiha Gökçen Airport to hotel : € 50 . - One way from İstanbul Airport to hotel : € 50 . - If you send us your flight details we can arrange your Airport transfer request gladly . Best Regards Sıla AYDINDAG

is this a connecting room, how many beds in deluxe family room??2 single and 1 double bed?

Greetings from Akgun Istanbul Hotel. Our deluxe family rooms have 2 single beds and 1 double bed.

Hi, is there any curtain in bathroom window for privacy? Does AC control is in the room?

Greetings from Akgun Istanbul Hotel. Yes there are blinds. Control is not in the room as the air conditioning system is central. Best Regards

I need carparking

Greetings from Akgun Istanbul Hotel. Our hotel has a car park.

Do you have connecting rooms to book for families?

Hello Yes ,we have gamily rooms Best regards

Hi I am going to reserve 2 nights from December 29 to 31 Can you offer me free early check in at 6 am as a compliment

Hello Dear Guest, You can check in early subject to availability, but we cannot guarantee.Thank you for your understanding. Best Regards

Do you have parking available?

Hello , We have indoor parking area which is free of charge. Best regards Ayşe Göksu Revenue & Online Executive

Hi, is there a Hammam facility at the hotel?

Hello , Yes, we have Turkish bath - sauna services. Regards Ayşe Göksu Revenue & Online Executive

How far are you from the city Center- blue mosque

Hello , Approximately 5 km. Best regards Ayşe Göksu Revenue & Online Executive

Price of dinner

Hello , We have an à la carte menu at the restaurant. Best regards Ayşe Göksu Revenue & Online Executive

Are you Ok with unmarried couples!?

Hello , Yes, it's okay for us . Best regards Ayşe Göksu Revenue and online executive

Hi! I’m planning to stay at your hotel in mid June. My flight is late in the evening, will I be able to use the outdoor pool after I check out?

Hello , Sure, we'd love to help. Please remind this again when you make a reservation. Best regards Ayşe Göksu Revenue & Online Executive

What is the distance between the akgun hotel and the sultan ahmed

Dear Guest , Approximately 5 km. Best regards Ayşe Göksu Revenue & Online Executive

Hello, Is there any chance to have rooms connected if I book 2 deluxe rooms with double and twin beds Thanks

Dear Sır\Madam, We would be happy to arrange rooms close to each other. Best Regards Sıla AYDINDAG Reservation Clerk

Whats is the name of the women’s salon?

Hello , ŞİKA women's hairdresser. Best regards ayşe Göksu Revenue & Online Executive

Hi, do you have any swimming pool open in May? And it the spa included in the price?

Hello, the pool will be opened according to the weather temperatures. Use of the spa is free. Best regards Ayşe Göksu Revenue and online executive

Hi, is there any swimming pool open in May?

Hello, the pool will be opened according to the weather temperatures. Best regards Ayşe Göksu Revenue and online executive

Have you luggage storage after check out for two days i want book 2 time with different dates

Hello , Please write to us for detailed information on this subject . Best regards Ayşe Göksu Revenue & Online Executive

Do you have baby sitting Serives ?

Hello , Unfortunately not . Best regards Ayşe Göksu Revenue & Online Executive

Hello , do you have connected rooms ?

Hello, Yes we have connecting rooms. Best regards Ayşe Göksu Revenue & Online Executive

Hello Can you tell me if there is anyone in the hotel speaks english or arabic to help

Hello, The staff of our hotel speaks English. Best regards Ayşe Göksu Rev. and Onl. Exe.

Do u have laundary in the hotel ??? Is there swimming pool in june ?

Hello, you can contact our guest relations team whenever you want ironing or you can use the laundry service. The pool will be opened according to the weather temperatures. Thank you Ayşe Göksu revenues and online executıve

Is there smoking room

Hello, we have smoking rooms. Please indicate your request at the time of booking. Best regards Ayşe Göksu Revenue & Online Executive

Hello. Can you confirm if the pool will be open in April? If so, is it heated?

Dear Sır\Madam, The pool will be open depending on the weather conditions. Best Regards Sıla AYDINDAG Reservation Clerk

Hi is the hotel walking distance to bars restaurants and shops?

Hello, It is walking distance to restaurants and shopping centers. Best regards Ayşe Göksu Revenue & Online Executive

Hi is your outdoor pool open in February and is it a heated pool? Thanks

Hello, Unfortunately, our indoor pool in February. Best regards Ayşe Göksu Revenue & Online Executive

Do you have CAR parking

Dear Guest , We have indoor parking area which is free of charge. Best Regards Ayşe Göksu Revenue & Online Executive

Hello, can you please clarify what are the available food choices for a wheat, yeast and dairy free diet? Thanks.

Hello , All vegetables, salad varieties, meat, chicken, fish options are available. Best regards Ayşe Göksu Revenue & Online Executive

do you have GYM facilities with the room?

Dear Guest, Yes, we have a gym. Best regards Ayşe Göksu Revenue & Online Executive

Is there any supermarkets around ?

Hello, There are markets on the street. Best regards Ayşe Göksu Revenue & Online Executive

Hi,I need 2 rooms with 2 single beds,please send me prices

Dear Guest, You can check our prices on Booking . com ... Best regards Ayşe Göksu Revenue & Online Executive

Hi I have heard a lot regarding WiFi issues Do you provide food WiFi or we need to buy?

Dear Guest, We have free wifi service in all rooms and public areas. Best regards Ayşe Göksu Revenue & Online Executive

Hi is there connected rooms available? Regards

Dear Guest, You can check available dates here. Best regards Ayşe Göksu Revenue & Online Executive

Hi it’s breakfast included?

Dear Guest, Greetings from Akgün İstanbul Hotel. We have plans that include breakfast, you can choose it. Best regards Ayşe Göksu Revenue & Online Executive

Hello Is the pool area open and is it ok to sun bathe?

Dear Guest, Greetings from Akgün İstanbul Hotel. We have an outdoor pool and it is suitable for sunbathing. Best regards Ayşe Göksu Revenue & Online Executive

Do you have free car parking?

Dear Guest, Greetings from Akgün İstanbul Hotel. We have indoor parking area which is free of charge. Best Regards Ayşe Göksu Revenue & Online Executive

Hi do you have connected room

Dear Sır\Madam, We have interconnecting family rooms. Best Regards Sıla AYDINDAG Reservation Clerk

Will the champions league final be televised at the hotel?

Dear Guest, Greetings from Akgün İstanbul Hotel. If it is broadcast on TV, we will broadcast it. Best regards Ayşe Göksu Revenue & Online Executive

Can you please confirm that whether the parking place is available for car. Do the hotel charge for this?

Dear Sır\Madam, We have indoor parking area which is free of charge. Best Regards Sıla AYDINDAG Reservation Clerk

Hi is your swimming pool outside on in side please

Dear Guest, Greetings from Akgün İstanbul Hotel. We have an outdoor pool. Best regards Ayşe Göksu Revenue & Online Executive

Do you have a Gym room?

Dear Guest, Greetings from Akgün İstanbul Hotel. Yes, we have a gym. Best regards Ayşe Göksu Revenue & Online Executive

Hello do you have gym

Dear Guest, Greetings from Akgün İstanbul Hotel. We have a gym. However, it is currently closed due to COVID-19 precautions. Best regards Ayşe Göksu Revenue & Online Executive

Hi do you provide a half board or all inclusive option we are a family of 6 adults one 4 years old child. Wanting to book for next week for 5nights.

Dear Guest, Greetings from Akgün İstanbul Hotel. We offer the option of accommodation with bed and breakfast at the time of booking. If you want, you can have lunch or dinner at our hotel. Best Regards Ayşe Göksu Revenue & Online Executive

Do they provide safety lockers in the room?

Hello, There is a safe box in all our rooms. Regards Ayşe Göksu Revenue & Online Executive

Will we be able to get a taxi from the hotel to the blue mosque and return back in a taxi at night What live entertainment is there at night time ?

Hello , You can use the taxi for the route you want. Tell me whenever you want, let's call a taxi. We can recommend you a few places for night entertainment. Best regards Ayşe Göksu Revenue & Online Executive

We are planning to get a room for two adults, and we have a 2yrs old baby, do you have crib, and is it free of charge?

Dear Sır\Madam, Yes, we have a baby crib. Free usage is provided. Best Regards Sıla AYDINDAG Reservation Clerk

Hi, is pool open in march 2022? is it indoor or outdoor?

Dear Sır\Madam, It will be closed due to weather conditions. Best Regards Sıla Aydındag Reservation Clerk

Hello, Do you have parking place in hotel?

Dear Guest , Greetings from Akgun Istanbul Hotel. We have indoor parking area which is free of charge.Best regards Ayşe Göksu Revenue and Online Executive

Hi its a lovely hotel but the breakfast is too expensive, is there any way to make it less or included in the price with some reduction please

Dear Guest , Please send your reservation information. Best regards Ayşe Göksu Revenue and Online Executive

Is this hotel in fatih istanbul ?

Dear Guest, Yes, on Vatan Street in Fatih. Best regards Ayşe Göksu Revenue & Online Executive

Hi. I visited you before and am very impressed with your hotel . I wanted to book with you from 1/10 to 9/10, is it available?

Dear Guest, We will be happy to assist you. Please send an e mail to our hotel . Best regards Ayşe Göksu Revenue & Online Executive

Hello, is the swimming pool open?

Dear Guest, Our pool is open for use. Best regards Ayşe Göksu Revenue & Online Executive

hi do you have rooms with a connecting door ? as I'm travelling with children ? thanks

Dear Guest, Our rooms, which are deluxe family rooms, have a connecting door. Best regards Ayşe Göksu Revenue & Online Executive

Is breakfast included?!

Dear Guest, Greetings from Akgün İstanbul Hotel. Please send your reservation number. Best regards Ayşe Göksu Revenue & Online Executive

do u have connecting family room for 6 people with 2 bathrooms?? i want to book for the 28 of july till 14 of august

Dear Guest, Greetings from Akgün İstanbul Hotel. We have a family room. You can check for availability and price here. Best regards Ayşe Göksu Revenue & Online Executive

Shisha available? Gym photo please also

Dear Guest, Greetings from Akgün İstanbul Hotel. Unfortunately, we cannot provide hookah service at the moment. You can view our photos on our web site and here. Best regards Ayşe Göksu Revenue & Online Executive

Hello is the swimming pool open and the game , if it is close when shall it open

Dear Guest, Greetings from Akgün İstanbul Hotel. Swimming pool is open. Best regards Ayşe Göksu Revenue & Online Executive

Your spa, Turkish bath are open?

Dear Guest, Greetings from Akgün İstanbul Hotel. Spa, Turkish bath and massage are opened for use. Best regards Ayşe Göksu Revenue & Online Executive

Is there a shatafa in the toilet ?

Dear Guest, Greetings from Akgün İstanbul Hotel. There is a classic shatafa in our the toilet. Best regards Ayşe Göksu Revenue & Online Executive

Hi! Does the breakfast serve in restaurant as open buffet or it serve in a box please due to Covid? Thanks

Dear Guest, Greetings from Akgün İstanbul Hotel. Our breakfast is open buffet. Due to COVID-19, restaurant staff carry out the service. Best Regards Ayşe Göksu Revenue & Online Executive

is the swimming pool open from 2 to 4 october

Dear Guest, Greetings from Akgün İstanbul Hotel. Our pool will probably be open on these dates depending on the weather temperatures. Best Regards Ayşe Göksu Revenue & Online Executive

We need a parking slot, is it ok?

We have indoor parking area which is free of charge.

hi my child was born 24/08/2010 is he adult at 1/07/2023 or child?

Dear Sir / Madam , Greetings from our lovely historical city İstanbul.0-6 years old free, 6-11 years 50% discount, 12 years and older are considered adults.Best regards Ebru Baykara Sales &Marketing Supervisor

If someone want to checkout late which is around 3pm what are the charges for that ?

Dear Sır\Madam, Late check-out will be confirmed free of charge, subject to availability. Best Regards Sıla AYDINDAG Reservation Clerk

We want to book through you ? Please with good rate that you can give us

Hello , Yes, you can find our contact information on our web site. Best regards Ayşe Göksu Revenue and Online Executive

Does visitors allowed in the room ?

Dear Guest , Unfortunately, we cannot accept visitors to the room due to COVID-19. Best regards Ayşe Göksu Revenue & Online Executive

Will kids are free in room or not if can't take any kind of extra bed

Hi, How old are the children ? Please send your reservation information. Best regards Ayşe Göksu Revenue & Online Executive

Does the hotel has parking? and how much ?

Dear Mr. / Ms. , Our parking lot is free for our guests staying at the hotel. Best regards Ayşe Göksu Revenue & Online Executive

is the outdoor pool open?

Dear Guest, Our outdoor pool is open throughout the summer season. Best regards Ayşe Göksu Revenue & Online Executive

Hi will the pool be working on 19th of July

Dear Guest, Greetings from Akgün İstanbul Hotel. Our pool is open throughout the summer season. Best regards Ayşe Göksu Revenue & Online Executive

Hello. Is it pool now open for guests

Dear Guest, Greetings from Akgün İstanbul Hotel. Our pool is open throughout the summer season. Best regards Ayşe Göksu Revenue & Online Executive

Is your swimming pool and gym currently open, today is the 24th of June 2021

Dear Guest, Greetings from Akgün İstanbul Hotel. Our pool is open throughout the summer season. Best regards Ayşe Göksu Revenue & Online Executive

hi, is your swimming pool open on 23th jun till 25th?

Dear Guest, Greetings from Akgün İstanbul Hotel. Yes, our swimming pool is open on these dates. Best regards Ayşe Göksu Revenue & Online Executive

Will spa and wellness and pool be open and free for guests from 07-Jun-2021?

Dear Guest, Greetings from Akgün İstanbul Hotel. Spa and pool are available for use. It is free for guests staying at the hotel. Best regards Ayşe Göksu Revenue & Online Executive

hi pool is open ? i

Dear Sir\Madam, Unfortunately, the pool is closed due to the weather conditions. Best Regards Sila AYDINDAG Reservation Clerk

hi we have full time meeting at 6-7 March, is it possible to provide us with a table and 6 chairs ?

Dear Guest, Greetings from Akgün İstanbul Hotel. Can you send your reservation details? Best regards Ayşe Göksu Revenue & Online Executive

Hi is there gym in the hotel

Dear Guest, Greetings from Akgün İstanbul Hotel. Our hotel has a gym, fitness, sauna, spa and massage center. Best Regards Ayşe Göksu Revenue & Online Executive

Do you have parking for car

Dear Guest, Greetings from Akgun Istanbul Hotel. We have indoor parking area which is free of charge . Best Regards Ayşe Göksu Revenue & Online Executive

Outdoors swimming pool is open for use

Dear Guest, Greetings from Akgün İstanbul Hotel. Our swimming pool is open during the summer season. Best Regards Ayşe Göksu Revenue & Online Executive

Good Afternoon Is there option in Deluxe Family room to have 4 single beds? Best regards Mateusz

Dear Mateusz, Greetings from Akgün İstanbul Hotel. There is one double bed and two single beds in our Deluxe Family Rooms. Best Regards Ayşe Göksu Revenue & Online Executive

hey do u have rooms are available 23 to 24

Hello , You can check our availability on Booking.com. Regards Ayşe Göksu Revenue & Online Executive

Hi Does your hotel have indoor swimming pool? If yes, is it open this month?

Hello, unfortunately we do not have an indoor pool. Best regards Ayşe Göksu Revenue and Online Executive

Is there an iron in the room

Hello, you can contact our guest relations team whenever you want ironing or you can use the laundry service. Thank you Ayşe Göksu revenues and online executıve

I iron my clothes in the morning, before going out. Do you have iron in the room, if not how do I know iron my clothing in the morning?

Hello, you can contact our guest relations team whenever you want ironing or you can use the laundry service. Thank you Ayşe Göksu revenues and online executıve

Is the pool heated?

Hello , We do not have a heated pool. Best regards Ayşe Göksu Revenue & Online Executive

Hi Our plane arrive at midnight and by the time we arrive to hotel it is probably be around 2am. Can we still do our check in at that time? Thanks

Dear , If there will be a late check-in, we can confirm this. Please set your check-in day one day earlier. Best regards .. Ayşe Göksu Revenue & Online Executive

for triple room it is 1 single bed and 1 double bed

Dear Guest , There are two separate beds or a double bed and sofa. Best regards Ayşe Göksu Revenue & Online Executive

Dear Customer Service, How far is the hotel from internstional Airport Istanbul

Dear Sır\Madam, The distance between Istanbul Airport and the hotel is 40 km. Best Regards Sıla Aydındag Reservation Clerk

Hello i am trying to book and reserve my room but they want credit card and i dont have creadit card just debit card what do i do?i gave debit info

Dear Guest, You can contact with Booking. com Best regards Ayşe Göksu Revenue & Online Executive

How much does child setting cost ?

Dear Guest, Greetings from Akgün İstanbul Hotel. You can visit our page for our child policies. Best regards Ayşe Göksu Revenue & Online Executive

Hi, I'm looking to book your hotel for 5 nights in June. I just wanted to check whether late check out would be possible and whether there is any extra charge? Thanks

Hello , Normally our check out time is 12:00. What time do you want to make check out ? Regards

Hi. Does the deluxe triple room have separate living area like that seen in the Junior suite. With a 1 year old, prefer to make them sleep separate?

Hello , Separate sitting area is only available in junior suites. Regards Ayşe Göksu Revenue and online executive

Hi how far are you from the blue mosque

Hello, It is approximately 5 km away. Best regards Ayşe Göksu Revenue & Online Executive

Hi,i am from iran , can i pay cash at the property , i don't have credit card,

Hello , Please contact Booking . com. We have payment option available at the property. Best regards Ayşe Göksu Revenue and online executive

Do you have shisha hooka in your restaurant

Hello , There is hookah in our roof bar on the top floor . Best regards Ayşe Göksu Revenue & Online Executive

1. Do you allow male friends in room ? If you do any conditions? 2. Do you have smoking room ? 3.How far Sultanahmet & Grand Bazar ? 4.Any Tram ?

Dear Sır\Madam, Unfortunately, we do not accept outside guests. We have a smoking room available. Grand Bazaar in Sultanahmet are close to the hotel. You can reach by metro, tram or bus. Best Regards Sıla AYDINDAG Reservation Clerk

I need 1 room without any extra bed 2 adult with 2 small kids Kids age is 5 year Kids age is 7 year Is kids are free or not

Hi , Please specify the ages of your children when making a reservation. Booking . com will show you the total cost. In addition, children from the age of 5 are free. Best regards Ayşe Göksu Revenue and Online Executive

What is the nearest Havaist airport bus stop and how far is the hotel from Havaist bus stop?

Hi , Topkapi Ulubatli stop is within walking distance of our hotel. Best regards Ayşe Göksu Revenue & Online Executive

hi, how far are you from IST Airport and do you provide Airport transfer ? if yes then what's the cost ? thanks Ali

Dear Mr. Ali , We have transfer service. The price varies according to the number of people. Best regards Ayşe Göksu Revenue & Online Executive

Hi Is it allowed to carry some snacks to my room? Because I’m having a special diet And is there a bathtub in the standard room?

Hello, There are bathtubs and shower cabins in our rooms. Unfortunately, we do not accept food and drink from outside. You can use room service or restaurant. Best regards Ayşe Göksu Revenue & Online Executive

massage is available, what are prices

Dear Guest, You need to make an appointment for the massage. Prices start from 160. Best regards Ayşe Göksu Revenue & Online Executive

Hello i am solo traveller but i want double bed guaranteed what room should I book?

Dear Guest, You can book a single room and determine your bed preference. Best regards Ayşe Göksu Revenue & Online Executive

Hi is the hotel recently refurbished am reading mixed reviews, where people who stayed at hotel stay it is outdated some say its great

Dear Guest, Greetings from Akgün İstanbul Hotel. Our hotel is undergoing continuous renovation works. Our hotel was last renovated in 2020. Best regards Ayşe Göksu Revenue & Online Executive

Would like to ask if it possible to do late check out at 5 PM ?

You can check out late subject to availability, but we cannot guarantee.Thank you for your understanding.

Hello, since the parking is indoor, what is the height limit for the car to enter it safely?

Dear Greetings from Akgun Istanbul Hotel. Hello ,up to 2.50 meters. Best regards

Hi,do u have swimming pool open on April

Hello , Our pool will be opened according to the weather temperatures. Unfortunately, we cannot give an exact date. Regards Ayşe Göksu Revenue & Online Executive

Hi, Sep 19th-27th is the outdoor swimming pool to be oprn?

Dear Guest , Greetings from Akgün İstanbul Hotel. Our pool will be open according to the weather temperatures. We cannot give an exact date. Best regards Ayşe Göksu Revenue & Online Executive

hello sir is your swimming pool open for use in march?

Dear Guest, Greetings from Akgün İstanbul Hotel. Our pool is closed for use in the winter season. Best regards Ayşe Göksu Revenue & Online Executive

Do you hAbr a vegan option

Dear Guest, Greetings from Akgün İstanbul Hotel. We have special options for our vegan guests. Ayşe Göksu Revenue & Online Executive

Is sauna and gym free to use when staying?

Hello Yes,sauna and gym is free. Best regards

Dear All, Could you please let me know if you have a bus shuttle service to and from the IST airport to your hotel and where exactly to take it at the airport and what schedule/frequency follows your shuttle. I need the exact schedule and point of pick up at the airport for both ways. Thank you.

Hello , We have a transfer service from the airport to the hotel and from the hotel to the airport. The price varies according to the number of people. For detailed information, please send an e-message through your reservation. Regards Ayşe Göksu

What time does breakfast buffet open? And what floors are the Deluxe Triple Rooms located in?

Hello , Our breakfast is open between 7 and 10:30 in the morning. We have triple rooms on all floors. Regards Ayşe Göksu Revenue and Online Executive

We need it in july 1 till 22 july or maybe more

Hello, You can make reservation from Booking . com Best regards Ayşe Göksu Revenue & Online Executive

Hi there, I’m looking to book on 28th Feb-1st March, could you please confirm that I can get the king bed and sofa bed in the second option ( 2 adults + breakfast) in the deluxe double room then I can book now? Thanks

Hello, You must specify your bed preference after making a reservation. Best regards, Ayşe Göksu Revenue & Online Executive

Hello is there a buffet for breakfast? Like a traditional one? No menu? Thanks

Dear Guest, Greetings from Akgün İstanbul Hotel. Our breakfast is in the form of an open buffet. Best regards Ayşe Göksu Revenue & Online Executive

Hi how far is metro station from hotel

Hello Dear Guest, It is 300 meters, 2-3 minutes walking distance. Best Regards Yelda Kanca Reservastion Clerk

Hello, How big is the double bed?

Hello, It says bed dimensions. Thank you Ayşe Göksu Revenue & Online Executive

Hello what time is check in from?

Dear Sır\Madam, Check-in time is at 14:00. Best Regards Sıla AYDINDAG Reservation Clerk

hi we are travelling on the 5-9/5, 2 adults and 2 teenagers, are the rooms interconnecting. and is there a shuttle bus as we travelling into Ist

Dear Sir/Madam ,there is no free shuttle service our property. One way from Sabiha Gökçen Airport / İstanbul Airport to hotel : 55€ If you send us your flight details we can arrange your Airport transfer request gladly . Best Regards

Hello, do you have a hot tube or jacuzzi available for the guests? I understand that there is only outdoor pool?

Hello, unfortunately there is no jacuzzi. But there is a bathtub in our rooms. Also we have an outdoor pool. Regards Ayşe Göksu Revenue & Online Executive

Hi, What is included in the free spa? Thank you!

Dear Sır\Madam, Our guests can use the sauna and hammam free of charge. Massage, foam and scrub are extra. Best Regards Sıla AYDINDAG Reservation Clerk

Is there room service ? Anyone come and clean the rooms everyday ?

Dear Sır\Madam, We have room service. Rooms are cleaned whenever you want. Best Regards Sıla AYDINDAG Reservation Clerk

We arriving on 25th May with children will pool be open please ? Also do you offer connecting rooms with door in middle ? As we family of 6.

Dear Sır\Madam, The pool will be open depending on the weather conditions. Our family rooms are suitable for 2 adults and 2 children. Best Regards Sıla AYDINDAG Reservation Clerk

Hi can I have special deal for 3 -4month including brekfast With room one double bed plus singl bed ckek in 1 st of July

Dear Sır\Madam, We can use prices on Booking.com. You can choose without breakfast, we will be happy to serve you breakfast. Best Regards Sıla AYDINDAG Reservation Clerk

Hi is there swimming pool are open or closed

Dear Sir\Madam, The swimming pool is closed due to the epidemic and weather conditions. Best Regards Sıla AYDINDAG Reservation Clerk

How far from the international airport

Dear Guest, Greetings from Akgün İstanbul Hotel. Istanbul Airport is approximately 40 km from our hotel. Best Regards Ayşe Göksu Revenue & Online Executive

Hi, Is it still easy to use the metro outside the hotel. Are passenger numbers limited due to covid. I know the public transport is so good in Istanbul but can be crowded. So I was wondering if a taxi will have to be the option to get into the centre if I stay here. many thanks

Dear Guest, You can use a taxi to get to the city center.If you want, you can also use the metro station next to our hotel.Public transport takes a certain number of passengers.Best Regards Ayşe Göksu Revenue & Online Executive

What restaurants, attractions, and public transport options are nearby?

There are all kinds of restaurants nearby and metro buses are very close

We plan to stay with you 1 night then Cappadocia for 7 nights then back to stay with you 1 last night. Is it ok to leave some luggages with you? Thank

Hello, how many pieces of luggage do you have? Can you send an mail for detailed information? Regards Atşe Göksu Revenue & Online Executive

What restaurants, attractions, and public transport options are nearby?

Dear Sır\Madam, When you arrive at the hotel, our guest relations will be happy to assist you. Best Regards Sıla AYDINDAG Reservation Clerk

What is the checkout time ?

Dear Sır\Madam, Check out time is 12:00. Best Regards Sıla AYDINDAG Reservation Clerk

Hi I am looking to book 3 rooms in May but I can see your pool is closed until June 2022. Is this the case? I look forward to hearing from you.

Hello, The opening date of our pool is determined according to the weather temperatures. I can't give an exact date right now. Best regards Ayşe Göksu Revenue & Online Executive

What about breakfast? Is it included or not ? If not what is the price, please

Dear Guest, Greetings from Akgün İstanbul Hotel. If you have made a reservation, please give us your details so that I can check. Best regards Ayşe Göksu Revenue & Online Executive

Do you have connected rooms I need two rooms One for me and my wife One for two kids 6 and 9 years

Dear Sır\Madam, We have connecting rooms available. You can check Booking.com for price and availability. Best Regards Sıla AYDINDAG Reservation Clerk

Hi.. what’s the name of the nearest train station ?

Hello, Topkapı - ulubatlı stop. Regards Ayşe Göksu Revenue and online executive

do you have a lift that goes up to every floor? and does every room have shower cubicle or walk in shower?I am travelling with someone who is disabled

Hello, All rooms have bathtubs and shower cabins. We have an elevator that goes to all floors. Thanks Ayşe Göksu Revenue and Online Executive

Hello Do you have connected rooms ? Can you send me your number so i can book through you ? I need 6 rooms we are 6 adults and 5 children

Hello , You can create your reservation here. You can find our contact information on our web site.. Best regards Ayşe Göksu Revenue & Online Executive

Dear Akgun Hotel, Do you have a table tennis table? and are we able to rent bikes at the hotel? Tameem

Dear Guest , Unfortunately, we do not have table tennis and bicycle rental services in our hotel. But we have a special parking place for our guests who come by bicycle. Regards Ayşe Göksu Revenue & Online Executive

Hello, we are coming Friday morning and I wanna ask what is the earliest time we can leave our car at the parking and luggage?Is it possible at 9am?

Dear Sır\Madam, Of course we have free parking. You can use the car park whenever you want. Best Regards Sıla AYDINDAG Reservation Clerk

Dear Akgun Istanbul Hotel, I'm traveling with my family (2 adults and 3 children), do you have interconnecting bedrooms with three beds in one room and double or king in the other room. We are coming in August 2022. Kind regards

Hello, we have family room and suite rooms. But we need to know the age of your children. These rooms may not be suitable if they are older. Please send an mail for more detailed information. Best regards Ayşe Göksu Revenue and Online Executive

Do any of the rooms offer view of the blue mosque?

Dear Guest, Unfortunately, we do not have a room with a view of Sultanahmet. Best regards Ayşe Göksu Revenue & Online Executive

Is the hammam and spa included in the room rate ?

Dear Guest, Greetings from Akgün İstanbul Hotel. Hammam and spa are included in the price, scrub - foam and massage packages are extra. Best regards Ayşe Göksu Revenue & Online Executive

hi there, is breakfast buffet? is pool and spa open in nov3mber 2020?

Dear Guest, Greetings from Akgün İstanbul Hotel. We have an open buffet breakfast. Because of COVID-19, our own personnel are doing the service. In November, the pool is closed but the spa is open. Best Regards Ayşe Göksu Revenue & Online Executive

Can i check in early my flight arrives early at 7 am

Dear Guest, Greetings from Akgun Istanbul Hotel. You can make early check-in based on availability. Best Regards Ayşe Göksu Revenue & Online Executive

can you arrange airport pick up frpm istanbul international at around12am-1pm,late night flight from birmingham with turkish airlines,.if so,what is one way cost for 2 people with 2 suit cases,thank you,do you have check in desk open at bthis time in your hotel,thank you Christine.

Greetings from our lovely historical city İstanbul. One way from Sabiha Gökçen Airport to hotel : 65 € One way from İstanbul Airport to hotel : 65 € Best Regards

Is there smoking room available

Dear Sır\Madam, Yes, we have smoking rooms available. Best Regards Sıla AYDINDAG Reservation Clerk

Hi Can I reserve and book a room and pay at property in cash?

Dear Sır\Madam, You can pay by cash or credit card. Best Regards Sıla AYDINDAG Reservation Clerk

Hi, we are two adults and two kids (7 and 10). We cannot be in separate rooms. Our 7 year old can sleep in our double bed. What room should i book?

Hello, you need to book a deluxe triple room. Best regards Ayşe Göksu Revenue & Online Executive

Hi Do you have an air conditioner in the room because people write in the comments that it does not work?it’s very important for me thanks

Yes we have air conditioner and working best

Hi do you have a baby sitting service ( school aged child) and how much would it be during the day or at night please per hour ?

Hello , Unfortunately we do not have a babysitting service. Regards Ayşe Göksu Revenue & Online Executive

Hello Is the pool open 24 hours ? How big is the pool ? Depth and length I would like to come for week during july Regards

Dear Sır\Madam, The pool is open from 10:30 to 18:00. You can call our hotel for detailed information about the pool. Best Regards Sıla AYDINDAG Reservation Clerk

Hi we plan on coming in September. Will the facilities (like the gym) be available?

Dear Guest, Greetings from Akgün İstanbul Hotel. We can't say anything for the month of September. Best regards Ayşe Göksu Revenue & Online Executive

Hi , does the fitness centre , spa and pool are open right now?

Dear Sır\Madam, Spa, sauna, Turkish bath, swimming pool and fitness center are available for use. Best Regards Sıla AYDINDAG Reservation Clerk

Hi Is your pool open and do you have free shuttle to airport ?

Dear Sir\Madam, Unfortunately we do not have a free shuttle service. The pool is closed due to weather conditions and pandemic. Best Regards Sıla Aydındag Reservation Clerk

Hi can I keep my luggage before 5 days from my reservation in your hotel?

Hello, yes you can. Please send a message from your reservation , let's take a note . Regards Ayşe Göksu Revenue & Online Executive

Do you have hamam ?

Dear Sır\Madam, There is a Turkish Bath in our facility. Best Regards Sıla AYDINDAG Reservation Clerk

Our flight leaving Istanbul is at 7:00am. Is there a public bus or shuttle running at 3:00am/ 4:00am?

Dear Guest, Greetings from Akgün İstanbul Hotel. Airport shuttles are working 24 hours. You can use these services when you arrive at the airport. Best Regards Ayşe Göksu Revenue & Online Executive

Merhaba, when is check-in?

Merhaba , Check in saatimiz 14.00 Saygılarımla

Hi what are the opening hours for the gym and sauna? Can I book on Booking.com a room and pay in cash at the property? Or do I have to pay with card?

Hello, Sauna center is open from 10:30 to 22:00. You can pay at the property, but you must enter a valid credit card. Best regards Ayşe Göksu Revenue and Online Executive

hi , is this hotel called Akgun vatan Istanbul?

Dear Guest, Yes, as you can see, the name of our hotel is Akgün Istanbul Hotel. Best regards Ayşe Göksu Revenue & Online Executive

dear sir/Madam! i would like to stay in ur property for 7 days next week. Is there a refrigerator in the room? can i get one upon the request?

Hello, There is a minibar in our rooms. It is generally suitable for storing drinks. Kind regards Sales & Marketing Executive Ebru Baykara

Hi. Please reserve a room with a landmark view or city view. Thank you. Mohammed Zaeem

Dear MOHAMMED, We will give you a room with city view from the upper floors. Best Regards Sıla AYDINDAG Reservation Clerk

do you have smoking rooms?

Hello, we have smoking rooms. Please specify this after making the reservation. have a nice day Ayşe Göksu Revenue & Online Executive

Hello is there a place in the hotel where we do our laundry ? And how much is it?

Dear Sir\Madam, There is a laundromat in our hotel for you to wash your clothes. Every laundry price is different. You can get detailed information when you arrive at the hotel. Best Regards Sıla AYDINDAG Reservation Clerk

There’s a room for smoking?

Dear Sir\Madam, We have smoking rooms available. Best Regards Sıla AYDINDAG Reservation Clerk

What is the distance to the nearest metro station

Dear Sir\Madam, The nearest metro station is a 2-minute walk away. Best Regards Sıla AYDINDAG Reservation Clerk

Hello!We’re going to visit the hotel 11.01.24, I’ve got several questions:Can we pay at the property in the arriving day, but book today through site?

Yes,you can pay in hotel

I need a suite

Hello, Please send all your requests a message from your reservation. In this way, we cannot view your information. Best regards Ayşe Göksu Rev. and Onl. Exe.

I m about to stay at this hotel soon unfortunately we will be in the hotel about 8am due to our flight! anyone knows that are they OK with the early checkin? andi need a good WiFi and a calm room to have virtual sessions. is it OK?

Hello, Please send all your requests a message from your reservation. In this way, we cannot view your information. Best regards Ayşe Göksu Rev. and Onl. Exe.

Can we have a guest visit us in our room?

Dear Guest, Greetings from Akgün İstanbul Hotel. They can visit for a certain period of time provided that they provide their credentials. Ayşe Göksu Corporate Sales Executive

hi you have free shuttel from istunbul airport to your hotel please tell me thanks

Dear Sır\Madam, Unfortunately we do not have free services. Best Regards Sıla AYDINDAG Reservation Clerk

Hello, can we use the spa facilities without Covid19 vaccination card?

Dear Mr. / Ms. , They don't ask you for a vaccination card for spa activities. Best regards Ayşe Göksu Revenue & Online Executive

Hello, I want to stay in your hotel, from 6 to 9January, can I pay with cash for my staying,thank you

Yes, you can pay in cash when you arrive at the hotel.

How Mach you charge from airport to hotel . In proud .

Hello , Transfer price varies according to the number of people. For detailed information, please send a message from your reservation. Best regards Ayşe Göksu Revenue & Online Executive

Good Afternoon. Is swimming pool open for hotel guests?

Dear Guest, Greetings from Akgun Istanbul Hotel. Our swimming pool is open to use. Best Regards Sıla Aydındağ Reservation Clerk

hi, I need a room with a bathtub and also I want to use the fitness center. all is included?

Yes, our rooms have a bathtub and you can use the fitness room free of charge.

Hi can you tell how much for 5 people to transfer from hotel to Istanbul International Airport by car?

Hello , Do you have a reservation ? If yes, please send a message from your reservation. Regards Ayşe Göksu Revenue & Online Executive

Hi, is your outdoor swimming pool open from August 21 please? also how much do you charge for breakfast?

Dear Guest, Greetings from Akgün İstanbul Hotel. Our swimming pool is open. Breakfast is 10 Euro per person. Best Regards Sıla Aydındağ Reservation Clerk

Hi, does the room have washer/dryer machine?

Dear Sır\Madam, There is no washing machine or dryer in the room. But we do have a laundry room. Best Regards Sıla AYDINDAG Reservation Clerk

What is the depth of your swimming pool? Start and End

Dear Guest, Greetings from Akgün İstanbul Hotel. The depth of our pool is 1,40 m. Ayşe Göksu Corporate Sales Executive

Hi. Do you have a fitness centre? It is mentioned in the facilities but there is no picture of the fitness centre on booking.com

Dear Sır\Madam, There is a fitness room in our hotel. Best Regards Sıla AYDINDAG Reservation Clerk

is the swimming pool open in July 2021?

Dear Sır\Madam, Our swimming pool is open for use in July. Best Regards Sıla AYDINDAG Reservation Clerk

Hi, do you allow visitors in hotel room?

Hello, unfortunately we do not allow people who do not stay in the hotel to go to the rooms. But you can meet in the lobby. Best regards Ayşe Göksu Revenue & Online Executive

hi. I want to book ur deluxe room for 2 adults & one child age 7. do you have option for one king size double bed. also are there restaurants closeby

Yes, as you said, there is a king bed, there are also restaurants next to the hotel.

Assalamalikum do we need appointments for massage? and how many times we can go for massage during our stay in hotel ?

Greetings from Akgun Istanbul Hotel. Our massage service is open between 10 am and 10 pm, you need to make an appointment,also massage service is extra, Best regards

we are a family of 2 adults and we have a 5 year old baby. what type of room that we can reserve? can we stay in a double room? please advise

Hello, You can book a double room. For your 5-year-old child, we can open the sofa in the room and turn it into a bed. Regards Ayşe Göksu Revenue & Online Executive

hello, does the deluxe triple room have a shower cubicle or walk in shower? I don't want a bath tub please. thanks

Dear Sır\Madam, There is a shower cabin in our rooms. Best Regards Sıla AYDINDAG Reservation Clerk

Do you have rooms with shower only. Shower over bath to difficult for me to get in.

Hello , In our suite rooms, the shower cabin and the bathtub are separate. Regards Ayşe Göksu Revenue & Online Executive

Is the spa and pool open August 22 and no extra charge ? can my 16 year old daughter use it too?

Dear Sır\Madam, It is free for our guests who stay. Best Regards Sıla AYDINDAG Reservation Clerk

hido you have smoking room thx

Dear Sır\Madam, We have a smoking room available. Please indicate this request when making your reservation. Best Regards Sıla AYDINDAG Reservation Clerk

Is the sofa bed big enough for an adult to sleep on?

Hello, First of all, Greetings from Akgün Istanbul Hotel. When our sofa bed is opened, it becomes a large bed. Adults can sleep comfortably. Kind regards Sales & Marketing Executive Ebru Baykara

Hi team Will the outdoor pool be open in May ?

Hello, we cannot give an exact date. It will open according to the air temperatures. Best regards Ayşe Göksu Revenue & Online Executive

Good day There’s a lot of negative comments about the Air condition during summer time . Do yo have any planes to fix it or run it probably. Thanks

Dear Sır\Madam, There were restrictions in the last summer season due to the pandemic. You can be sure that we will provide trouble-free service this season. Best Regards Sıla AYDINDAG Reservation Clerk

Could you please tell if early check in possible? Also, if pool, spa & sauna is open?

Dear Sır\Madam, You can check in early according to hotel availability. Sauna and hammam are available for use. The pool is closed due to weather conditions. Best Regards Sıla AYDINDAG Reservation Clerk

hello, i want to make a booking for 2 adults and 2 children (8 and 4 year old). how will the deluxe triple accommodate 4 of us,what is sofa bed size ?

Dear Sır\Madam, You can easily fit in a triple room. An extra bed will be placed in the room for your children. Best Regards Sıla AYDINDAG Reservation Clerk

Hi, I want to reserve a room for 5 nights(19 to 24 sep) but due to I live in Iran payment from here is not possible, what is ur solution?

Hello, You can make your reservation at the hotel with payment. Kind regards Sales&Marketing Supervisor Ebru Baykara

How can we use ur bus at airport when we arrive?? Cost?

Hello , We send you the transfer information, it says how to recognize the bus. Transfer price varies according to the number of people. Please message from your own reservation. Best regards Ayşe Göksu Revenue & Online Executive

Is the outdoor pool open?

Dear Sır\Madam, The pool is available for use. Best Regards Sıla AYDINDAG Reservation Clerk

is the pool open?

Dear Sır\Madam, The pool is available for use. Best Regards Sıla AYDINDAG Reservation Clerk

Hi will outdoor pool be open 25th May ? Also do you have connecting room For family of 6? 2 adults and 4 children age 6-12

Dear Sır\Madam, The pool will be open depending on the weather conditions. Our family room is for 2 adults and 2 children. Best Regards Sıla AYDINDAG Reservation Clerk

I want to book for 10 days, 2 adults and 2 kids.but room options is giving to book 2 double room, can I book the triple room for us and add extra bed?

Hello , If your children are over the age of 11, you must book two double rooms. Regards

How to book shuttle from Tyakadin airport to the hotel, thank you ?

Hello , Are you asking about Istanbul airport? If so, there is a transfer service from the airport to the hotel, it is extra. Regards Ayşe Göksu Revenue & Online Executive

Hi, what does a 1 full bed actually mean? Is it smaller that a queen bed

It means a large bed for 2 people.

hi, do you provide Airport Shuttle ?

Greetings from Akgun Istanbul Hotel. Yes, we have an airport shuttle service and it costs 65 euros one way. Best Regards

hi there, does indoor pool will be open on 17/03/22? and can maile and female join the spa fasciitis at the same time?

Hello, We do not have an indoor pool. The outdoor pool is open during the summer season. Spa use is mixed between men and women. Good afternoon, Ayşe Göksu, Revenue and Online Executive

Dear Is your hotel allowing visitors.

Hello, we do not allow visitors to go to the rooms, but you can meet in the lobby. Best regards Ayşe Göksu Revenue & Online Executive

Do you allow visitors in the room?

Dear Sır\Madam, Unfortunately, we do not accept visitors to the room. Best Regards Sıla AYDINDAG Reservation Clerk

hello if i book a deluxe family room and 1 deluxe double can i have them all interconnecting? can the deluxe double connect to the deluxe family room

Dear Sir/Madam, Unfortunately the double room is not linked to the family room. But the room can be arranged on the same floor close to the family room. Best Regards Sıla Aydındağ Reservation Clerk

hello, how much is the breakfast cost for 3 guest staying 3 days/nights. also, are you offering Shuru (early breakfast) in Ramadan.

Hello , Breakfast costs 10 euros per person per day. We have sahur service in Ramadan. Regards Ayşe Göksu Revenue & Online Executive

Hi How much transfer from IST airport?

Hello , Our transfer service prices vary according to the number of people. For detailed information, please write from your reservation. Regards Ayşe Göksu Revenue & Online Executive

Hello. My name is Rossitza Sayadi. I've just reserved one single room at your hotel. I'd like to make a reservation of one double room as well. My husband's debit card was rejected and we don't know why. Would you, please, be so kind to inform me what happened with the second reservation?

Dear SAYADİ, You have one single and double room reservation for today. Best Regards Sıla AYDINDAG Reservation Clerk

Does hotel allow personal visits , pool is opening in August , what is the name of nearest metro station and how far

Dear Sır\Madam, Unfortunately, we do not accept outside guests in the room.The pool is open for service in August. The closest metro station to the hotel is Ulubatlı metro stop. It is within walking distance from the hotel. Sıla AYDINDAG

Hi how much is it for your baby sitting service per day? My child is 7years of age.also what time till what time is the baby sitting available?

Dear Sır\Madam, Unfortunately we do not have a babysitting service. Best Regards Sıla AYDINDAG Reservation Clerk

Would it be possible to store some of our baggages at the hotel storage while we go out of town? We’re staying at the hotel before and after the trip.

Hello , How many luggage do you have in total? How many days will you leave it? Can you send a message from your reservation? Regards Ayşe Göksu Revenue & Online Executive

how many mins walk to hagia sophia topkapi palace

Dear Sır\Madam, It takes about 1 hour to walk to the places mentioned. Best Regards Sıla AYDINDAG Reservation Clerk

Hi good day! How much you Charge from airport to your hotel in shuttle? Thanks

Hello , The price varies according to the number of people. For detailed information, send a message from your reservation. Regards Ayşe Göksu Revenue & Online Executive

selamlar. swimming pool 25 agustos - 1 september tarihlerinde acik olucakmi?acik olucaksa ona gore rezervasyon yapayim

Merhaba, Havuzumuz yaz sezonu boyunca kullanıma açıktır. Saygılarımla Ayşe Göksu Gelirler ve Online Yetkilisi

Is airport pick and drop included in the price

Dear Sir\Madam, One way from Sabiha Gökçen Airport to hotel : € 50 One way from İstanbul Airport to hotel : € 50 Best Regards Sıla AYDINDAG Reservation Clerk

Is you outdoor pool open now and free of charge?

Dear Sır\Madam, The pool is available for use. Use is free for our guests who provide accommodation. Best Regards Sıla AYDINDAG Reservation Clerk

is there a walk in shower or shower cubicle option only? if yes which rooms does this apply to? I have disability with my leg so can't use bath

Dear Sır\Madam, We have disabled rooms available. All rooms have shower cabins. Best Regards Sıla AYDINDAG Reservation Clerk

Does this room include a double bed and 2 single beds?

Dear Sır\Madam, Bed arrangement is made according to your request. Best Regards Sıla AYDINDAG Reservation Clerk

Dear sir, could you please quick replay if you have Two Connecting Double Rooms? waiting for your kindly reply

Dear Guest, Greetings from Akgün İstanbul Hotel. We have two double rooms connected to each other. These are referred to as family rooms. We must check availability according to the date you want. Best Regards Ayşe Göksu Revenue & Online Executive

Dear sir, could you please quick replay if you have Two Connecting Double Rooms? waiting for your kindly reply

Do you have any transfer from Gogchen airport to your hotel? And how much does it cost?

Dear Sır\Madam, One way from Sabiha Gökçen Airport to hotel : € 50 . - Best Regards Sıla AYDINDAG Reservation Clerk

How much is your complete meal?

Dear Sır\Madam, Greetings from Akgun Istanbul Hotel. Dinner is in the form of a la carte. Best Regards Sıla AYDINDAG Reservation Clerk

Hello, if i book room for 2 person without breakfast If i want breakfast i can pay 12$ for 2 person or i should pay 24$?

Dear Sır\Madam, If the reservation is without breakfast, it is 10 Euros per person. Best Regards Sıla Aydındag Reservation Clerk

Please tell me how far by foot is the Galata bridge from hotel???

Dear Sır\Madam, It takes about half an hour. Best Regards Sıla AYDINDAG Reservation Clerk

I want to know about smoke room or room have a window or balcone with view

Dear Sır\Madam, Unfortunately we do not have a room with a balcony. We offer smoking or non-smoking rooms upon request. Best Regards Sıla AYDINDAG Reservation Clerk

Hi im trying to booking room through my debit card but on payment step they r says SORRY THAT DIDN’T WORK. Please help me i booked before on same card

Dear Sır\Madam, If you are having problems with your card, you can pay by credit card or cash upon arrival. Best Regards Sıla AYDINDAG Reservation Clerk

dear how far this hotel from the taqseem area please

Dear, We are 8 km from Taksim Square. 15 minutes by car or 25 minutes by metro in front of the hotel. Best Regards Reception Clerk Mr.Orhun Durak

Good morning, can you please let me know if in the room I have chosen, there is a sofa which turns into a bed?

Dear Sır\Madam, We will put a sofa bed in your room according to your request. Best Regards Sıla AYDINDAG Reservation Clerk

how much is the airport transfers?

Hello , Transfer prices vary according to the number of people. Please send a message from your reservation. Regards Ayşe Göksu Reveneu & Online Executive

When does the pool open

Pool is close untill May 2024

Is it possible to exchange GBP (from a bank card) into USD at the hotel? I need USD for my onward journey.

Dear Guest, Greetings from Akgun İstanbul Hotel. When you arrive at the hotel, you can change your money as you wish. Best Regards Sıla Aydındağ Reservation Clerk

We are 3 adults and 2 children( 3 and 6 years) what is the cost of breakfast per adult and per children?

Dear Sir/Madam, Greetings from Akgün İstanbul Hotel. Our breakfast rate is EUR 10 per adult per day. Breakfast is free for your children. (Breakfast is free for up to 7 years old.) Ayşe Göksu Corporate Sales Executive

hi. could you kindly offer free room upgrade and late check out it is our first time staying. kind regards

Hello, Unfortunately we are unable to offer a free room upgrade. You can check out late according to hotel availability, we cannot guarantee it. Regards Ayşe Göksu Revenue & Online Executive

Which airport ? The name of the airport near the hotel ?

Dear Sir\Madam, The closest airport to the hotel is Istanbul Airport. Best Regards Sıla AYDINDAG Reservation Clerk

Hello. I would like to know the size of your single bed and the room size for Deluxe Single room Kind regards Masdi

Dear Masdi, Greetings from Akgün İstanbul Hotel. Our rooms are 35 square meters. Our single rooms have a large bed. Ayşe Göksu Corporate Sales Executive

Hi,Are the married Certifecate mandatory?

Hello , No, we are not looking for a marriage condition. It is a 5 star hotel. Regards Ayşe Göksu Revenue & Online Executive

Hi Is the roof top open and how can i get by bus from the airport istanbul airport

Hello, our roof bar is open. You can get off at Topkapı Ulubatlı stop by taking the shuttles from Istanbul airport to Yenikapı. Best regards Ayşe Göksu Revenue & Online Executive

Hi , To get to the hotel from the airport, does the havaist drop us off at ulubatli station? And is he moving to return from ulubatli station or not?

Dear Sır\Madam, Havaist will drop you off in front of the hotel. On the way back, he will pick you up from the opposite street of the hotel. Best Regards Sıla AYDINDAG Reservation Clerk

Hi , can we leave our luggage with you for 3-4days, we going to pamukale?

Dear Sır\Madam, What dates will you stay and how many suitcases do you have? Best Regards Sıla AYDINDAG Reservation Clerk

Please you have offer

What do you mean

Hi Is the aircondition to cold ?

Dear Sır\Madam, Our air conditioner is a central system. Opens on request during closed hours. Best Regards Sıla AYDINDAG Reservation Clerk

How much would it b with breakfast plz coming from the UK

Dear Sir\Madam, Our breakfast fee is 10 Euros per person. Best Regards Sıla Aydındag Reservation Clerk

we are four adults, can we request an extra bed forth person.

Dear Sır\Madam , Unfortunately we do not have a 4 person room available. Best Regards Sıla AYDINDAG Reservation Clerk

hi, whats the difference between deluxe double and deluxe triple? and did you fix the a/c in the rooms? i read people talking about air-conditioning

Dear Sır\Madam, In the double room, there are 2 single beds or a large bed, upon request. The triple room has 3 single beds. Air conditioners in the rooms work flawlessly. Best Regards Sıla AYDINDAG Reservation Clerk

Hi, i would like to stay at your hotel, the deluxe room should be fine for us if you can provide an extra bed or crib for the 1 year old .

Dear Guest, Greetings from Akgün İstanbul Hotel. Our deluxe rooms can accommodate up to 3 adults and 1 child. We can put a baby crib in your room for your 1 year old child. Ayşe Göksu Corporate Sales Executive

Hi I need a deluxe double room with a free standing shower, not shower In bath as I had a knee operation. Can you accommodate us please?

We will try to give you a suitable room.

greetings! i would like to ask how much is the fee for a 2 way shuttle service from IST airport for 4 people? best regards

Hello, You need to send an e - mail for prices. Ayşe Göksu Rev and Onl Exe.

I am ariving at 22:00. Would it be possible to use spa and order massage at late hours?

Dear Sır\Madam, Due to the epidemic, sauna, spa and Turkish bath are out of service. It is not yet clear when it will open. The sauna is not available at 22:00. Best Regards Sıla AYDINDAG Reservation Clerk

is havaist staion is near to the hotel

Hello, Havaist buses pass in front of the hotel. You can get off at the Topkapi Ulubatli stop. This stop is within walking distance of the hotel. Best regards Ayşe Göksu Revenue & Online Executive

Hello is a full open buffet open. So like without menu? Like a traditional buffet… Thanks

Dear Sır\Madam, Unfortunately, our dinner is not an open buffet. It is applied with the à la carte system, whatever our guests choose is served. Best Regards Sıla AYDINDAG Reservation Clerk

I want my first booking for 1 night and after two days 2nd booking for 3 nights.can i left my luggage after first booking check out at hotel storge?

Hello, have you made a reservation? If you have made it, please send a message inside the reservation. In this way, we cannot see the reservation information. Best regards Ayşe Göksu Revenue & Online Executive

hello, i want to book the deluxe triple room for 3 adults. i just want to make sure if the sofa bed opens to fit an adult while sleeping. thanks.

Dear Sır\Madam, A triple room is suitable for 3 adults. The sofa bed in the room is for adults. Best Regards Sıla AYDINDAG Reservation Clerk

do deluxe double room all have sofa? table? if i book 4 deluxe double room can ihave connecting room for every 2 or have rooms on the same floor?

Hello ,All double rooms have a sofa. But not in connecting rooms. If you book a deluxe room, we can help to give you rooms on the same floor. But unfortunately we do not have connecting rooms on the same floor, they are all on separate floors.Regards

Hi I’m planning to arrive on 13th April. Would gym and pool be open ? Also how far is any beach from this hotel?

Dear Madam/Sir, The gym is open from 10:00 in the morning to 19:00 in the evening. Working hours of the gym can be amended dependingly on Pandemic measurements. The outdoor swimming pool is not working. There is no beach close to hotel.

Hello I want to reserve two rooms for four adults from 21 june till 26/june Can I pay at the property when I cone? Thank you

Hello , You should enter a valid credit card to guarantee your reservation. Because an authorization will be taken from your card to guarantee your reservation. Regards Ayşe Göksu Revenue & Online Executive

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Juan

"Exceptional"

Bekim

"As expected, whenever I stay at Akgun, I feel at home"

Tayar771

"Very good"

Muhammad

"Pleasant"

Maher

Omniyat

Saleem

"Excellent"

Sinan

Ibrahim

Alesya

"Fabulous"

Saleh

"One of the best in Istanbul"

Arman

Malek

Abir

"the best Hotel i have ever been in"

Alexandru

"Istanbul is a big and vibrant city, that has a lot of historical places."

Check-in	From 14:00 Guests are required to show a photo identification and credit card upon check-in
Check-out	Until 12:00
Children and beds	Children of any age are allowed. Up to 2 children (up to and including 6 years old) stay for free when using available cots. Up to 3 children (up to and including 6 years old) stay for free when using existing beds. Up to 3 children (from 7 years old to 12 years old) stay for € 25 per child per night when using existing beds. 1 child (up to and including 6 years old) stays for free when using available extra beds. 1 child (from 7 years old to 12 years old) stays for € 25 per child per night when using available extra beds. The maximum number of extra beds is 1. The maximum number of cots is 2. The maximum number of guests is 4.
Groups	When booking more than 5 rooms, different policies and additional supplements may apply.
Parking	Free private parking is possible on site (reservation is not needed).
Pets Allowed	Pets are not allowed.
Age restriction	The minimum age for check-in is 18

Akgun Istanbul Hotel

Description

Facilities

Verified User Reviews (25 reviews)

Juan

Juan

Bekim

Tayar771

Muhammad

Maher

Omniyat

Saleem

Sinan

Ibrahim

Alesya

Saleh

Arman

Malek

Abir

Alexandru

Bogdan

Nafo1979

Hesham

Myron

Yosof

Photos By Guests

Hotel Policy

Check-in

Check-out

Children and beds

Groups

Parking

Pets Allowed

Age restriction

FAQs

$97 /night