Check-in
Check-out
Children and beds
Parking
Pets Allowedcan I pay lunch and dinner in TND?
Yes of course you may pay any hotel service in TND
Hi I’m thinking to book your hotel in Christmas time do you have Christmas event? 
Hi Sir, we are happy to welcome you and you may enjoy Christmas Event at the Pentclub " ICE SKATING " with your Children Best regards !
Hallo
Is swimming with burkini permitted
Hello ; Yes you may swim with burkini Best regards !
are all activities available? bowling and skating?
Dear Sir / Madame All activities are available both of them Bowling and Skating Best regards !
we are 2 adults and 4 kids age of ( 2y, 3y, 8y and 12y)
can we reserve the junior suite
thank you in advance
Dear Sir ; We thank you for your question, and we suggest to book a senior suite it's much better, because there is 03 rooms. But if you confirm that the two kids ( 2y,3y) stay at the same bed of the main room, we may accept. Best regards
I am Algerian and residing in Germany and my Italian girlfriend is not married. Is it possible to book a Junior Suite, 2 Bedrooms?
Dear Sir Yes you may Be welcome
Regarding the quarantine rules: do you accept pets (small dog) and do you offer meals for people with dairy & gluten allergies?
Dear Guest ! Following your request, we are pleased to inform you that our property doesn't accept pets, but we can offer meals for people with dairy & gluten allergies. Best regards !
do you have small meeting rooms (up to 4 persons) with lunch
Dear Sir ; Yes we do, we have a small meeting room up to 04 persons with lunch Best regards
Hi, Can you confirm that in February 2022 (the first week) Both the indoor and outdoor pool will be open? As well as the restaurant etc? Thank you
Hi, we thank you for your message then we can inform you that the restaurant is always open, the outdoor pool will be open on june but the indoor pool it's a private pool and it's available only for the guest of Royal suite. Best regards !
Decorating the room on the occasion of a wedding
with pleasure without fee
Hi, is the swimming pool available
Hi, we thank you for your question and we inform you that only the out door swimming pool is available
Do you have a indoor pool ? Is skating and bowling offer there at that location
Yes Dear , we have an indoor pool in the Royal Suite only but it's private The skating and bowling are open and you may enjoy with a supplement Best regards !
Are you wheelchair accessible? Is the desk open 24 hours a day? Do you offer room service? Last are you approved by the Ministry of Health for quarantine?
Dear Team Thank you for your question below and we inform you that : Our hotel it's accessible by the wheelchair.Our Desk open 24/7 We have a room service available. We are approved by The Ministry of Health but not for quarantine only. Best regards
What about the alcohol available or not
Dear Sir; Alcohol drinks are not available. Best regards !
can I reserve stander single room for me and my husband with our 1y child?
Dear Guest; We are happy to welcome you, but unfortunately the standard room had an occupancy of two Adult maximum. But you may add an extra bed only if you book the deluxe room. Extra bed for your child will be charged at 35€ included breakfast.
I would like to book a junior suite and I want to ask if the hotel has pool?
yes you may book and the swimming pool is open
Hi dear
How far from Tunis cartage airport your hotel ?
Thank you
Hello ; the crossing does not exceed 15 minutes The airport to the hotel is a very close distance almost 5 km. Best regards
slm I need to pay online .
yes you can by booking plateform directly
Hello, can I kindly check if the swimming pools are temporary closed?
Hello, Only the indoor swimming pool is closed for the moment untill 15 september, and the outdoor swimming pool are open, be Welcome
is the swimming pool opened currently?
Bonjour Yes of course Be welcome
Hi I tried to book this hotel for my partner with my credit card if I called you with my card details would it be possible pay for it on my card
YES YOU MAY BUT YOU HAVE TO CONTACT THE FRONTY DESK TO FILL OUR AUTHORIZATION FORM
Hi, i want to ask about availability of indoor pool and spa" massage "(is it in extrat charge!)
can i have check in after 9 pm?
thanks in advance.
Bonjour Nous vous remercions pour votre message et nous tenons à vous informer que l'hôtel dispose d'une belle piscine chauffée privée et réservée uniquement pour les résidents de la Suite Royale sous demande pour le check-in à 09pm c'est possible
Do you have airport shuttle?
Dear Guest Yes we do, we have a shuttel with a booking in advance of 48 hours supplement to pay 35€ per way for a maximum of 04 people you have to send us your flight number and the number of persons with the approximate arrival time Kind regards !
What are the rules regarding accommodating unmarried couples?
Dear Sir unmarried couples are not allowded to share the same room
we are 3 adults and 3 kids age 7, 13, 14
7 year old will sleep in bed with 2 adults
can I book junior suite on 3 adults and pay €35 each for 3 kids
You have to book the senior suite.
7.9 / 10 
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Amine
"Good Enough"
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Aivars
"Fabulous"
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Haitham
"Very good"
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Seifeddine
"Fabulous"
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Seifeddine
"Very good"
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Masaab
"Pleasant"
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Osama
"Acceptable"
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Imad
"Excellent stay, all was good."
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Saliba
"Fabulous"
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Vicky
"Pleasant"
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Samuel
"Enjoyable but not up to date"
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Brown
"An OK night's sleep with a great breakfast in the morning."
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Towfek
"Fabulous"
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Soufian
"Very good"
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Ahmed
"Good for big family members"
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Hussein
"good value for money"
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Wael
"Very good"
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Mabroka_elawami
"Pleasant"
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Sami
"Very good"
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Nidhal
"Very good"
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Mohamed
"Very good"