Hello! Walking into Queenstown City Center is only 5-10 minutes, depending how fast. We do have a connection with elevators so you can go all the way down to the lake front and avoid the hills! It will be a flat walk :) Thanks!
Hello, Unfortunately we do not have airport transfers for the hotel. You can hop in a taxi or as a cheaper option, a shared super shuttle.
Hello, Our QT king has a partial view of the lake, where our Lake King will have a full view of the lake.
Thanks for your message - yes, our meat is halal.
Hi there, Our QT King rooms offer partial lake views. Warm Regards, QT Reception
Hello! Yes, we do have interconnecting rooms. Please let us know and we will organise it for you. Thank you!
Hi there, We certainty do have storage for your luggage while your head off to the track!
Roughly, to drive from Queenstown to each ski field would be as follows; Coronet 20-30 minutes, Remarkables 30-45 minutes, Cardrona 45-60 minutes. Times vary based on peak traffic times, and the amount of traffic on the mountain. The QT Team
On-site parking is not allocated so cannot be guaranteed and is subject to availability. If your car is parked with us, it will be charged $15 per night. If the car park is full, there is free on street parking around the hotel.
Yes, we can defiantly store your suitcases while you're on the hike. Just make both booking's through booking.com and leave us a note in the comments section. Kind Regards The QT Team
Hello! Yes, we can definitely store your luggage for the days in between! QT Team
Hello! We have Milk Frothers in each room, so you could use it to heat up milk. Also, our Alpine One Bedroom category does come with microwave. Thank you!
Hello! Unfortunately no, as we are a non smoking hotel. Thank you for your message!
Hi there, We have a total of 69 rooms. Warm Regards, QT Reception
Hi there, Thank you for your message, All room types apart from the Accessible room types will have a standalone bath tub in the room. Warm Regards, QT Queenstown
Hello Adrian, We have a roof top car park available. No bookings required, it works on a first come basis. Warm Regards The QT Team
Hello, Although that would be awesome, unfortunately we do not have a room with an spa pool.
Hi, We have 4 interconnecting room on the Lake King.
Yes, we do have halal food options, which are in room service and breakfast.
In regards to parking, it is subject to availability upon arrival. It is $15 per day for self-parking and $30.00 for valet parking per day. This can all be arranged on arrival with the Front office Team.
Hi, You can select the option 3 adults while making the booking. We will have all the info to prepare the extra bed for them. Thank you!
Hello, We have a car park available and overnight parking costs $15 per night. Kind Regards The QT Team
Thank you for your message! When you book, you have the option to choose the rate with breakfast or the rate that doesn't include breakfast :)
Hello, Of course you can bring your wheelchair to the hotel!
Hi there, Our accessible rooms are located on the 8th & 9th floor. Reception is on the 8th floor so it is just down the corridor, otherwise on the 9th, it is a quick lift trip up 1 level. Please let us know if you have any further questions.
Hi there, We offer a basic, coin-operated laundry service at the hotel. We also offer a dry cleaning service with a third party company. Please enquire with front office for more details regarding these. Warm Regards, QT Reception
Our guaranteed check-in time is 3pm. We may be able to offer you early check-in on the day subject to availability. You are more than welcome to check-in anytime throughout the day and leave your bags with us.
Hello, All rooms have showers.
Hello, The only rooms with microwaves are the Accessible rooms and the Alpine One Bedrooms.
Hello! You can add an extra person, please get in contact with us and we will explain how to do it. Thanks!
Hello, All of our rooms have minibar fridges.
Hello there, we have a type of room called Alpine one bed, which has a separate living room with a sofa bed that can be made into a bed. We look forward to seeing you.
Hello, All of our rooms, except our accessible room shave bath tubs to enjoy!
Breakfast in Bazaar starts at 7am each morning and Room Service Breakfast is available from 6.30am.
Hello, The balcony does not have a table & chairs, but there is a chair in the room if you would like to have it facing the lake. The pool is open. It is outdoors, but heated.
Hello, thank you for your question. There is no extra charge for a child of 7 years age.
Hello there, We can only accommodate 2 adults and 2 children in the Alpine One Bedrooms (no lake view). The children would need to share a sofa bed. Warm regards, QT Reception
Hello there, absolutely. The type of room that you are booking has a king bed and a sofa bed. And a baby cot is available upon request. We look forward to seeing you.
Hello, All rooms have a shower cubicle. The Lake King rooms are allocated on level 8 and 9, so you will have a floor above you. We can recommend booking the Remarkable King for the top floor.
Yes, we can do twin beds in our Alpine One Bedroom or Accessible Alpine One Bedroom room types.
Hello, My car the airport is about 20 minutes from us. Walking into town takes about 5-10 minutes depending on if your looking for a nice stroll or a faster pace :)
Hello, Yes, there is a door that can be closed in between the bedroom- and lounge area.
Hello, All of our rooms have a king bed, & a double sized sofa bed if needed. Alternatively, our Alpine 1 Bedroom has the option of splitting the king bed into 2 single beds.
Hello, Unfortunately we do not have a spa pool, it is just the outdoor heated pool. We do however have a sauna that can be booked out for time slots of an hour at a time to enjoy it all to yourself!
Hello! Unfortunately, we do not have gym in hotel.
Hello Michael, Our rooms do not their own washing machines. We do however, have guest laundry facilities to use which is $4 per wash & $4 per dry.
Yes, we do have a car park spots available.
Hi Maggie, Thank you for your message. Our rooms all have a king size bed & we can make up the double sized sofa bed if you would like. Unfortunately we do not have single beds to put in the room.
Only in the Alpine One-Bedroom room type. However, all rooms come with a sofa bed option that can be made up. The QT Team
Only in the Alpine One-Bedroom room type. However, all rooms come with a sofa bed option that can be made up. The QT Team
Hello! We can offer an upgrade depending on availability. Please contact us for more information. Thank you!
Hello, We are strictly a non-smoking hotel. You can smoke outside of the hotel, or in the designated smoking area outside of Reds bar.
Unfortunately the only room type where the King Bed splits is the Alpine One-Bedroom. However, all rooms come with a sofa bed option, meaning a King room could have the King size bed, and a double size sofa bed if needed. The QT Team
Unfortunately we don't have a gym on site, but we can offer a $20 Pass for Queenstown Gym which can be purchased through reception.
Minibar items come with an extra cost. There will be a price list in the room.
The major difference is that the QT king has a partial view, due to the Rydges Hotel in front of it. Whereas the Lake king has a full view of the mountains and lake. We look forward to seeing you.
Onsite parking is $15 over night and $30 for valet. There is free on street parking available near the hotel.
All rooms come with a sofa bed option that can be made up. The Alpine One-Bedroom room type can be made into two single beds'. The QT Team
Only in the Alpine One-Bedroom room type. However, all rooms come with a sofa bed option that can be made up. The QT Team
Every room has a standalone shower and bath, apart from the Accessible Rooms, which only have a shower. Thanks.
Hello, Our Alpine One Bedroom has views of the Alpine behind us rather than lake views. We do not have any suite style rooms with lake views.
Yes, we do have a sauna! It is exclusively yours for an hour, all you have to do is book it with the reception team after you have checked in.
Hello, We do not charge extra to make up the sofa bed. We only charge if there is an additional person staying in the room.
Hello! You dont need to prebook for breakfast if you dont want to, you can just attend :)
The one bedroom apartments are located on the alpine side of the building, and do not have lake views. Our Lake View rooms are: the QT King, Lake King and Remarkable King.
Hello, That is not a problem. If you book our Lake King, that will guarantee a full Lake View. Mention on the booking you would like to be close together & we will allocate the rooms for you.
If an EFTPOS card is used to pay for the stay on arrival, then a $50 per night bond would be taken, and refunded on departure . To avoid the bond, we can also take a $1 hold on a Credit Card to secure for any incidentals. The QT Team
About a 5 minute walk. You can take Brunswick street, or use our the elevators in our sister property Rydges, to get down to the lake side first. The QT Team
Unfortunately our Lake Kings can not be split but we can make up the double sofa bed instead.
Hello, All of our rooms have a king bed, and a double size sofa bed if you are needing an additional bed in the room. Otherwise, our Alpine 1 Bedroom does have the option to split the king bed into 2 beds.
Hello, We have a self-park car cark on site. It is $15 per night, but it is subject to availability. If there is not parking when you arrive, not a worry as street parking is free 24 hours outside of the yellow lines.
Yes, we can accommodate 2 adults and a child.
Hi, All the rooms will be suitable for 2 adults and a six month old :) You can book any room you like. Thanks!
Hello, Our standard breakfast is a buffet, but it does depend how busy we are. If the hotels are too quite, we do switch back to A La Carte. Bazaar is only open for breakfast, and then Reds Bar is open for drinks & dinner.
Hello, The Lake King room has a shower cubicle and large standalone bath tub. The Accessible Lake King is wheelchair accessible, so it has a large walk-in shower instead.
Our accessible Lake King Rooms offers Lake Views, a Juliette Balcony and a Sofa. These rooms do not have a bath tub.
Sadly not. Though we do offer a discounted day pass for the Queenstown Gym, about a 5 minute walk into town, at $20. The QT Team
Yes, you are able to book at that age. As long as you have a working credit card to reserve the room, that will be fine.
Yes, the street parking is free 24 hours, anywhere outside of the yellow lines
Hi, Please refer back to the terms and conditions provided in your confirmation.
Hello, the Accessible Lake King is equipped to assist persons with mobility impairments. Both have the same facilities and views, except a bath tub.
Hi, Parking is offered at a fist come, first served basis and cannot be guaranteed or booked in advance. Parking is offered for $15.00 a night and is only chargeable if you park overnight.
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Clare
"Great location easy walk to central town and it’s facilities"
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Elise
"Lovely wknd getaway"
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Benjamin
"superb"
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Stephen
"Fabulous"
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Jennica
"Absolutely fabulous location with beautiful views. The staff really went above and beyond to make our stay special. We m"
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John
"Fabulous"
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Bharati
"Relaxing. Great location - an easy stroll from the town centre. Great views and smiling staff"
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Nicola
"Awesome facilities"
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Jie
"Fabulous"
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Kathryn
"brilliant stay!"
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Thomas
"Will be back"
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K
"Amazing"
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James
"Wonderful place. Gorgeous hotel"
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Liern
"Overall very comfortable stay. It would be better if the water pressure in the shower head is bigger"
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Claire
"My stay was a great value for the price."
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Judith
"Amazing hotel in a beautiful situation overlooking the lake"
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Sarah
"Fabulous"
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Mahmoud
"Exceptional"
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Damien
"An Excellent Place to Stay in Queenstown"
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Peter
"Great view and location. Lovely room and ambience. I can highly recommend it."
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Brooke
"Nice for a night. Expensive and not exactly worth the amount we paid. But the view was delightful and walking distance t"