Check-in
Check-out
Children and beds
Parking
Pets Allowed
Age restrictiondoes the hotel have laundry area?
Dear Guest, Please be informed that we have a laundry services in the hotel. Thank You.
Its having shuttle for any place
No, however there is public transport from airport to hotel.
hi! does your tv has hdmi port
Yes, all tv in the room have HMDI port.
does the superior twin room has a bath tub in it?
Yes, all our room have bath tub
do my 2room that i book are connecting to each other?
We only have on the club room only.
is there an iron in the room? your hotel got pool for children?
Yes we have
boleh request utk simple decoration utk birthday di bilik?
Sila berhubung terus dengan pihak hotel untuk keterangan lanjut. terima kasih
is it have connecting door room
Yes we have but only on the deluxe and club rooms categories.
hi. if i book 2 night , so breakfast get 2day right?
Dear Guest , Yes ,it will be two day breakfast.
The hotel got kid swimming pool?
Yes we have.
Hi, the price not include breakfast? If no, How to add on?
You may purchase the voucher at the reception counter. Thank you
Hi its for my anniversary. Did you do decoration like by put roses on bed & bath tub? And is this price, i can choose bath tub instead of shower?
Dear Guest, We are pleased to inform that hotel check in time is at 1500hours (3pm local time). Early check in is subject to the room availability and chargeable. In order to have a room ready for early check in, the reservation has to be placed one day earlier than the actual check in date (pre-blocked for early arrival) this will considered as one night room charge. Thank YouWarm Greetings from Seri Pacific Hotel Kuala Lumpur! We are pleased to offer our Honeymoon set up at RM150nett including *Bouquet roses (12 stalks) *Swan *Roses Petal *Card *Turn Down Service Please advise if you wish to confirm with the arrangement by sending the request at least 1 week before arrival date Thank You. we take note on your request.
Is it permitted smoking in the room?
Noted, kindly inform front desk on your request upon arrival.
Hi , ada goverment rate ke? Tq
Dear Guest, kindly to approach reception desk for inquiry. Thank you
bathtub availability ?
Late check out price( 6pm) ?
All our room have bathtub, Late check out until 6pm will be full days charges.
Do credit card must needed?
Yes Sir for guaranteed your booking.
what is ur breakfast menu..
Alacarte menu
Can i make booking on 7th July for 2 nights as for vaccination on the 8th at WTC ?
Yes you can. thanks
hi can i know if i can have in room breakfast? is there any buffet serving or alacarte?
Yes you can, our breakfast serve alacarte. thank you
Can do breakfast in room?
Dear Guest, yes, upon your check in process kindly to request directly to our receptionist. Thank you
Price include for breakfast for how many pax?
Dar Guest, kindly approach our reception desk for inquiries. Thank you
there is have netflix
Dear Guest, Hotel Tv is just a normal LCD tv. Thank you
hi what difference for room deluxe and premier?
Dear guest, the difference between the superior and deluxe categories is the amenities inside the room.
Do you have bath tub in Superior King Room?
Dear Guest , all of our rooms have bath tub and standing shower.
Hi,the breakfast it is for sahur?
Sahur will start from 01.30am until 05.30am, and breakfast will be serve 07.00am until 10.00am
Connecting room for deluxe twin?
Dear Guest, kindly approach our reception desk for assistance. Thank you
how much to charge for extra bed
Dear Guest, kindly approach our reception desk for inquiries. Thank you
complimentary late check out is at what time?
Dear Guest , our complimentary check out time is subject on availability, Kindly approach reception desk for inquiry. Thank you
Hi, can I request for an additional bed for a superior twin room?
Dear Guest, yes it will follow by charges, kindly approach our reception desk for assistance.
Hi I have 2 question. For breakfast included, if I reserved for 2 nights means I will get breakfast for 2 morning right?
Yes, correct
Do you have connected rooms
Dear Guest , yes we have connected rooms, it will be at premier category and subject on availability due we only have less unit for connection rooms. Thank you
can add extra bed for deluxe king room?
Dear Guest, yes you may add an extra bed in the room ,it will be follow by charges, kindly approach our reception desk for assistance. Thank you
breakfast include ?
Dear Guest, kindly check your final booking confirmation . Thank you
Hi! Do you have a connecting room?
Dear Guest, yes we have a connecting rooms, it will be located at premier category and very limited unit. Thank you
hi. is it breakfast buffet ? got halal cert? tq
Dear Guest, yes our restaurant serve buffet style for breakfast and yes our hotel serve halal food. Thank you
How much for extra mattres
Dear Guest , kindly to approach reception desk for inquiry. Thank you
Hi do you have wifi in the room
Yes, all our room have free wifi
Hi how much deposit?
Dear Guest, kindly approach our reception desk for inquiry. Thank you
Hi how much for deposit?
Dear Guest, kindly approach our reception desk for assistance. Thank you
How much for breakfast
Dear Guest, kindly approach our reception desk for inquiry. Thank you
Hi!
Can we check out a little bit late at 2pm on the 4/11?
Thank you.
Dear Guest, kindly approach our reception desk for assistance. Thank you
can i make payment using debit card ?
Dear Guest, yes you may using your debit card as for room payment.
i want extra bed
Dear Guest, Kindly approach our reception desk for assistance. Thank you
ada surau tak?
Dear Guest, surau will be located at lower lobby of the hotel. Thank you
Hi, may i know how much for the charges if i late for check out?
Dear Guest, kindly approach our reception desk for inquiries. Thank you
Hi, can add extra bed? How much is the cost for 1 extra bed?
Dear Guest , kindly approach reception desk for inquiry. Thank you
how can i book for a spa session & can i get in the quotation?
Dear Guest, kindly to approach reception desk for assistance.
Hi, may i know if there got gov rate price?
Dear Guest , kindly approach our reception desk for inquiry. Thank you
shopping mall
Dear Guest, our hotel is located in-front of shopping mall called Sunway Putra Mall.
Kolam berapa dalam ??
Dear Guest , Pool Depth : Adult 1.3m Child 0.5m
do you provide extra bed and how much it cost
Dear Guest, kindly approach our reception desk for an inquiry. Thank you
Hi, can valet parking ?
Dear Guest, kindly proceeds to valet service personnel for assistance. Thank you
Is it possible to add extra bed for deluxe premier king room?
Dear Guest , yes add extra bed is possible on premier deluxe room, kindly approach our reception desk for special request. Thank you
is the location closest to Putra Trade Center , how closest
Dear Guest , World Trade Centre location is next to our hotel building.(side by side building) Thank you
Hello may I check if there is bathtub?
Dear Guest, all of the hotel rooms have a bathtub.
its u have connecting room
Dear Sir, we don't have connecting room on the superior categories, only on the deluxe and club rooms. thanks
hi, is it seri pacific near to PWTC?
Dear Guest, our hotel is next to WTC building. Thank you
Hello. Do you organise and provide information about day trips and nearby visits from Kuala Lumpur please from the tour desk?
Dear Guest, kindly approach our concierge desk for attraction places and tour package. Thank you
do you have Baby cot?
Dear guest, yes we have but is very limited. kindly approach our reception desk for assistance.
is there a connecting room ?
Dear Guest, yes we have a connecting room , it will be at premier floor, and very limited, is a subject on availability on your booking if you're book through us. Thank you
Hello, Do you have a baby cot ?
Dear Guest , yes , our hotel have baby cot but is subject on availability due our baby cot were very limited. Kindly to proceed to reception desk for inquiry. Thank you
What the difference between superior and deluxe
Room
Dear Guest, the difference between this category is the amenities inside the rooms. Thank you
now boleh stay ke?
Untuk sekarang, boleh tapi perlu ikut SOP PKP
is smoking allowed in the room ?
Dear Guest, our hotel is a smoke free hotel (non-smoking rooms). Thank you
how much for breakfast adult price and child?
and deposit
Dear Guest, kindly reach us for additional inquiries. Thank you
Do your swimming pool got section for kids?
Yes, We do have pool section for kids
Hi can I early check in?
Dear Guest , kindly to inform our standard check in is 1500hrs ,for early check in is subject on availability, to approach reception desk for assistance. Thank you
swimming pool - pakaian untuk perempuan muslim macam mana ya? boleh bertudung?
Dear Guest , yes swimming pool attire should be wear while in swimming pool. wearing hijab should be fine(hijab for swimming outfit)
hi, where can i put request to ask for nearby room to each other
Dear Guest, kindly approach the reception desk for an inquiry. Thank you
how much to add 1 bed and breakfast for 1 person?
Dear Guest, kindly approach the reception desk for an inquiry. Thank you
Hi, may i know currenty r u serving buffet breakfast or pre pack?
Dear Guest, Yes we serve buffet breakfast.
Is this building of hotel attached to world trade centre?
Dear Guest, hotel building is just next to World Trade Centre while the entrance is just side of hotel lobby. Thank you
Hi, we have 3 people. Do the hotel provide extra bed if we book twin room? How much is it?
Dear Guest, yes we provide extra beds with charges, kindly approach our reception desk for inquiry.
refrigerator available
Dear Guest, all of our rooms do have a minibar inside. we don't have a refrigerator in the room.
may i know the breakfast is it 2 person？
Dear Guest, kindly to reach our hotel reservation for clarifications. Thank you
hi. your breakfast buffet?
Dear Guest , yes we serve buffet breakfast everyday. Thank you
Hi. How much is the price for adult breakfast? Is it walking distance to PWTC? Tq.
Dear Guest, for breakfast charges, kindly approach our reception counter for an inquiry. Yes, our hotel is just next building to WTC by a walking distance of about 2-3 minutes.
Hi, our car is 2.2 m high can we park at the hotel?
Dear Guest , Our hotel car park maximum height will be 1.7m , kindly to proceed with valet parking for assistance. Thank you
Hi,do you provide car park ?
Dear Guest , yes we have car park , located at level one at our hotel.
Hi, need to check whether we can book during pkp?
Yes you can, but must follow the SOP
do you have smoking room
Dear Guest Seri Pacific Hotel is a smoke-free hotel. Non-smoking guests can now enjoy a smoke-free environment in all the hotel rooms, restaurants, and public areas. Smoking guests can proceed to our smoking zone located at the Hotel entrance.
For superior king room, may I know is it possible to add extra bed?
Dear Guest, in all of our rooms is possible to put exactly one extra bed in each room. Thank you
Hi Seri Pacific team, the swimming pool is open for guest?
Dear Guest, Hotel swimming pool is for in house guests only. Thank you
can we book connecting rooms for 3 adult family.
Yes you cab
Hi , which room have bathtub?
Dear Guest, all our 560 rooms , all with bath tub. Thank you
Cancellation free or not
Please refer on the term and condition.
Do you have wheelchair accessible room and toilet?
yes we do
1. free parking available?
2. the price for add on breakfast
tq
FREE PARKING FOR INHSE GUEST BREAKFAST AT RM36NET PER PAX
can I check in on 2am?
after check out got luggage storage services?
Dear Guest,We are pleased to inform you that the hotel check-in time is at 1500 hours (3 pm local time). Early check-in is subject to room availability and is chargeable. Considered a one-night room charge. Thank You
Can we have extra bed in the king superior room?
Dear Guest, kindly approach the reception desk for a special request.
Hi , may I know about your breakfast menu about ? It’s western / Asian. And it’s buffet style ? Tq
Dear Guest, our breakfast menu will be a Malaysian style and is buffet. Thank you
Hi Team ,Is there hotel have connecting Room.
Dear Guest, Please be informed that Connecting room is only available in Premier Room and very limited unit, it will be based on the subject availability for your request. Thank You.
hi if i reserve a room then later change date it’s possible ?
Dear Guest, kindly reach your booking provider for assistance with the date adjustment.
If i have 2 adults and 1 child with 9 yrs old booked a superior king room with breakfast.
Is that breakfast free of charge for the child as well?
Dear Guest, our breakfast for child is free below 4 years old. Above will be chargeable , kindly to approach reception desk for inquiry. Thank you
Is the breakfast served as buffet or packed?
which room have bathtub?
Breakfast buffet, But must follow the SOP. For your info all our hotel room have bathub.
Have refrigerator?
Dear Guest, our hotel have a Mini Bar inside the room. Thank you
Hi, do you have parking? how much the rate?
Dear Guest , yes our hotel have parking, kindly to inform is first come first parking, due our hotel capacity very limited. Maximum charges per day for parking were Rm35nett. Thank you
Hi, do you have a bidet in the toilet for superior room and do you provide a free parking for hotel guest? Thank you.
Dear Guest , kindly to proceeds to reception desk for inquiry, for car park, is a free parking for guest , due hotel parking were very limited, guests may park at WTC and register your car number at concierge for free parking. Thank you
Can you tell me if you have rooms with a balcony. If not can you tell me a hotel that have a room with a balcony please. We need a room with a walk in shower.And bed and breakfast not full board. It will be for 2 weeks. As long as we are allowed to travel due to the virus.Thank you R. G .Griffiths
All our rooms with glass window, there's no balcony. We also serve breakfast in the Zende Restaurant.
Hi, does the extra bed rate including breakfast?
Dear Guest, Kindly to inform we have an extra bed without the breakfast package and an extra bed with the breakfast package. Thank you
Hello, at what time gym starts to work?
Dear Guest , our Gym operation time will be 7:00 am until 9:00pm.
If i want check in 9am..and check out 6pm ..can it possible
Dear Guest, We are pleased to inform that hotel check in time is at 1500hours (3pm local time). Early check in is subject to the room availability and chargeable. In order to have a room ready for early check in, the reservation has to be placed one day earlier than the actual check in date (pre-blocked for early arrival) this will considered as one night room charge. check out at 6pm will be charges full day charges. Thank You
Can i know, you connecting room. Incase we want book two room?
Dear Guest, our connecting room is subject on availability and will be on premier category. Thank you
Hi there... I want 2 room attach.. Do u have it?
Dear Guest, our connecting room is available in the premier and club categories. Kindly approach our reception desk for an inquiry. Thank you
Hi, do you accept booking during this MCO?
Only for quarantine guest.
Can I check in anytime
Check in time 15.00 hours, any early check we be chargeable and subject to rooms availability. Thank you.
Good day, just want to know for breakfast will be in buffet or alacarte? Thanks
Good day, Breakfast will be alacarte, serve to room
which room that have 2 linked room ya?
Dear Guest ,kidnly to inform that link room / connecting room will be available at club category. Thank you
Hi Seri Pacific Team...ur hotel is just next to Covid Vaccination Center.. Will there be a special parking space for inhouse guest.
For in house guest we be free parking if you park at hotel parking and only RM20 per entry for jockey service. Thank you.
Any government servant rate available ?
Yes you may contact hotel directly
Does the twin bed room is attached to each other or separated?
Dear Guest , our twin bed is separate from each other. Thank you
Can I Have a room that fits for 4 people. We are staying because we have vaccination appointment at PWTC on the 4th. Thanks
Dear Valued Guest, our room is normal room and maximum only for 2 people.
Do you serve sahur meals?
Yes we do, serve to room
Hi, di you serve buffet breakfast now? Plan to go next week
Breakfast serve by packing only at this time during ramadhan. Thank you.
Seimming pool open now?
Yes open, but must follow the SOP due to PKP. Operation hours 07.00am until 08.00pm
Hello Seri Pacific, may i know on 22 to 24 May breakfast will be serve in buffet or ala carte? Plan to stay there. Thanks
During MCO all our restaurant will be closed, breakfast will be serve alacarte
adakah semua bilik deluxe and club room ada connecting room? or certain room only? which one yang ada connecting room?
Dear Ms / Mr Connecting room available only for club room
hi, masa pkpb ni boleh ke booking and bawa anak?
Hai, Boleh.
Hai swimming pool bukak ke pkpb nie?
Buka, tapi kena ikut SOP.
Breakfast serve buffet or a la carte?
As of now buffet, but must follow the SOP.
hi. do you have balcony?
Dear Guest, our hotel does not have a balcony. Thank you
Hi there, I'd like an extra bed for the Superior King Room. Under your rules, it says " extra bed upon request" but is dependent on the room. Can you verify if you allow an Extra bed for the Superior King Room?
Dear Guest , yes we allow extra bed in the room ,'upon request' to approach reception desk to do it or may call operator while you're in the room. Please noted that extra bed is chargeable in our property. Thank you
I have 3 children i want two room near together
You can call property for any request.
How the breakfast serve during this MCO?
Send to room
May i know is breakfast buffet?
Room servie 24 hours?
For your info sahur only serve buffet and must follow sop (pkp) but for breakfast packing and having in the room. Room Service 24 hours
for the twins room, its available for 4 person?
the picture was like 2 single bed and 1 king bed?
but not in description.
Pleased be informed that our twins room available for 2 adults only. If you plan for 4 adultS I would recommend you to booked two(02) room.
Hi,is the pool open for the childrens.TQ
Yes, open, but must follow the SOP (PKP) operation hours, 0700 until 2000 hrs
Is it near the petronas? Or far?
Dear Guest , from our hotel itself takes around 15-20 minutes to Petronas Twin Tower. Thank you
Can I leave luggage in the hotel after check out as my flight is late at night?
Sure you can. if you collect on the same day will be no charges.
Hi
May i know tv channel sport available?
Ty
Dear Guest, Please be informed that we only have only two sport channel ASP 1 & 2. Thank You.
hi what are the difference between the deluxe twin room and deluxe king room? is the king room new room?
Dear Guest , difference between king bed and twin bed will be , King bed has a king size bed inside the room while inside the twin bed room will be a two unit of single bed(normal size). Thank you.
What type of beds do you have?
1 single and 1 large
Dear Guest, we have a king bed and a twin bed, or may request an extra bed for an extra person.
Hai. How ur parking rate price?
Dear Guest, for car park charges for non-in house guests, a maximum MYR 35nett per night. Thank You
hi.. which room has bath tub?
thanks.
all type of rooms with bath tub
If I have booking with breakfast
You can bring breakfast at room?
Dear Guest, it is must request with reception desk upon your check in, for breakfast in the room must be requested in advance. Thank you
Hi, may I ask if i book for 2 adults (me and mom) only 2 adults can check in? if there’s one more person can he stay with us? need extra charge?
Dear Guest, maximum occupant in the room will be 3 pax(person) there's no additional charge for extra one person in the room. Thank you
I want to book a superior king room but I want to know if extra bed can be provided? what will be charges?
Dear Guest, for extra bed, will be followed by charges per night, feel free to approach our reception desk for additional inquiries. Thank you
Hi.. Get car parking? How much per day or night?
Dear Guest, Kindly to inform that our parking is very limited, per entry is Rm 15 maximum charge is Rm 35nett. while, for in-house guests is complimentary, should you need any assistance, please approach our concierge desk for further inquiries.
Is your area a flood-prone part of the city? If I park my car there, will there be possibilities that the parking space will be affected by flood?
Dear Guest , our hotel is not infected by flood, if there's any emergency , hotel should reach you. Thank you
Club Floor room please
what do you mean club floor??
Hallo do u hv connecting room?
Dear Guest , Please be informed that connecting room was not available at superior /deluxe category. Connecting room only available at Premier Room. Thank You.
Which room view klcc?
series no 00,02,04,06,08,,10 and 12 only
Hi, how much add on breakfast?
Breakfast price rm 45 net for adult and half price for child below 12 years old. free for child below 4 years old
pool open or closed??
Our pool open, operation hours 0700hrs until 2000hrs but you must follow the SOP (pkp)
8.4 / 10 
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Fitrah
"Okay"
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Vssj
"Fabulous"
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Puteri
"Very good"
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Mohd
"Great area easy to move around"
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Izrie
"The price for our accommodation reasonable and good choice and the location also good"
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Norhidayati
"Fabulous"
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Assoc
"Fabulous"
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Faa
"Fabulous"
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Zefrina
"Pleasant"
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Bitbit
"Pleasant"
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Manan
"Very good"
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Mohd
"old hotel but well maintain and with good location!"
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Harpreet
"We liked the fact that it was next to the shopping mall"
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Mdm
"Very good"
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Nur
"staff was great. just need to improve on the breakfast and room facilities."
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Nebojsa
"Taxi ride away from city center"
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Pavel
"Get it for the pool, breakfast was nice, staff very nice"
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Abdul
"Worthy"
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Nur
"Would recommend for visitors that is planning for an event or just going around the capital city."
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Mohammed
"Pleasant"
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Norhaizat
"Very good"