Puerto de Luna Pet Friendly and Family Suites

Boulevard Francisco Medina Ascencio, 2500 Zona Hotelera Norte Puerto Vallarta

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Description

Surrounded by a beautiful tropical environment, this all-suites hotel features comfortable accommodations, exceptional services and is located within walking distance of the beach. The air-conditioned suites at this property feature a full kitchen, plus a seating area with a sofa and a cable TV. They offer balconies with views of the gardens. Guests at Puerto de Luna Pet Friendly and Family Suites can easily discover the surrounding area and attractions with help from the travel agency, located in the lobby. Beautiful beaches are located a short distance away and offer many water activities.

Facilities

About the property's amenities and services

Room service
Golf course (within 3 km)
Garden
Terrace
Non-smoking rooms
Family rooms
Express check-in/check-out
Safety deposit box
Currency exchange
Table tennis
Car hire
Cycling
Tour desk
Snorkelling
Outdoor pool
Air conditioning
Sun terrace
Outdoor pool (all year)
Shuttle service
Trouser press

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Verified User Reviews (25 reviews)

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Susan
4

"We stayed 3 nights. Our room was comfortable & clean. We were offered a free night because the pool & restaurant"

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Sharon
4

"The location is about halfway between the airport and downtown. I felt comfortable and safe here."

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Skye
3

"It was OK, but wouldn't stay again"

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Drew
4

"We would definitely stay again"

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Rod
3

"Overall enjoyed our stay. Price was a little high for an older property."

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Michael
4

"stay was good. would be excellent with better internet"

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Susan
4

"Great place for animals lovers who want a relaxed experience!"

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Denise
4

"it was pet friendly"

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Fahad
4

"Very good"

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Mario
3

"Good location"

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Natalie
4

"Good for a family with little ones who can sleep on day bed couches. Full kitchen for cooking"

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Steve
4

"Get the suite, if you dont mind casual. Not a new condo type of place!"

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Manriquez
4

"Very good"

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Martha
4

"Fabulous"

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Lisa
4

"Friendly staff, great service, good food, happy dog, happy guest!"

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Mike
4

"Fabulous"

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Lerouxann
3

"Pleasant"

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Zachary
4

"nice people, great pool, friendly hotel, ok value"

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Jeannne
3

"Not so good this time."

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Robin
3

"Puerta de Luna review"

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Tara
4

"Very good"

Photos By Guests

Photos shared from Guests

Hotel Policy

Here are some policies led

check inCheck-in
From 15:00

Guests are required to show a photo identification and credit card upon check-in

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Until 12:30
check inChildren and beds
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check inPets Allowed

FAQs

Here are Some Frequently Asked Questions

When you book do you have to identify bringing a pet?

Hola, if you bring a pet it is necessary to notify at the time of registration, the pet has a charge of $220 Mexican pesos per night paying at the time of registration, they will also ask for a guarantee deposit of $500 Mexican pesos

Interested in renting a suite for 2 persons for 2-3 months starting Nov.2024 ,Dec.and Jan./25.must have kitchen facilities.Preferably ground or 1st.floor level. Realize new rates for 2025 will be higher than 2024.

good afternoon, thank you for your preference, for monthly rentals call directly to the hotel and be transferred to monthly rentals.

After bringing our own dead sheets

if you rent a room in the hotel puerto de luna pet friendly & family suites the beds have sheets. There are owners who rent their condominium, I don't know what they offer

Itengo dos perros chiquitos y quiero el primero puso. Estamos viajando de EAU

Buenos días nos podría informar que fechas requiere, para poder informarle si contamos en primer piso, el costo de sus dos mascotas es de $290.00 pesos mexicanos por noche, pagando al momento de su llegada, al igual le solicitara un deposito en garantía de $500.00 en efectivo o en tarjeta de crédito reembolsables el día de su salida siempre y cuando no haya ninguna incidencia en las instalaciones.

HOLA por favor pudieran mostrar fotos de la Alberca restaurant, patios y jardines Gracias.

Buenas tardes puede ingresar a la pagina de puertodeluna pet friendly & family suites

Hi, do we have to bring our own sheets, pillows, blankets? Does every room have a balcony?

the only ones with a balcony are the superior suite rooms, with the exception of the one facing the pool

everything walking distance too restaurant and beach?

restaurant on the avenue from 5 to 20 minutes, public beach 10 to 20 minutes

Hi, is there access to the beach from the hotel and if so, is there an area on the beach that belongs to the hotel?

Good morning we inform you that we are located on the other side of the avenue of the hotels that face the sea, to enter the public beach you have to walk between 20 to 25 minutes and we do not have any area on the beach

Tienen tarifa para perritos? Tengo una toy puddle pesa 10 libras o sea como 5 kilos . Cual es la tarifa

Buenos dia, agradecemos su preferencia, la mascota tiene un costo de $220.00 pesos mexicanos por noche, se le solicitara el pago al momento de su registro, un deposito de $500.00 p/m en efectivo o tc reembolsables el dia de si salida si no incidencia

Can you smoke on balcony?

Good morning the Jr. suite room does not have a balcony, the ones with a balcony are the 1 bedroom suite, if you can smoke

Is there a fully equipped GYM nearby?

Good morning, we regret not being able to give you a prompt answer, since the reservations department was closed, the nearest gym is around 10 minutes by bus, in Plaza Galerias

Are there any Barbeques on the property?

hola, we dont have any barbeques

We want a kitchen and we need to be on the bottom floor. How can I get this? When I look at booking it does not say which floor the unit is on and when I see the stove I do not know which unit that belongs to. Thank you. I would like to book for one month Dec 25- JAN 22

Suite one bedroom with one King size bed and 2 sofás (cement bases with upholstery) that are used as single beds. It has bathroom, ceiling fan and air conditioning, kitchen with refrigerator, stove.

do you have rooms with small kitchen to make cofffee, etc?.

We have two options: the Jr. suite only has a microwave, minibar and coffee maker. the suite one bedroom stove, refrigerator and coffee maker

Is the pool heated?

Unfortunately not

What floor is this on. Is there an elevator?

hi, no elevator only stairs

Hi, how close are you to the melacon board walk?

Did you mean the maritime terminal or the malecon in the center?

2pugs would cost how much per day? Do you do long term rentals?

Good morning, the cost per night for two pets is $320.00 pesos, which is only allowed in the Jr. suite and one bedroom suite. If we have a monthly rental department, call the hotel directly.

My husband is recovering from a knee replacement. Is there a one bedroom available on the main floor? Thanks, Jan

Good afternoon, we need to know the dates to verify if we have a ground floor, since we have almost everything full due to the high season. almost all want on the ground floor, since we do not have an elevator

Any extra cost for pets

Good morning we appreciate your preference, hereby we inform you that a pet has an additional charge per night of $ 220.00 pesos, paying at the time of arrival, they will also request a guarantee deposit of $ 500.00 pesos in cash or credit card

looking to book for one month Jan 2022. We have a 13 pound non shedding dog with us. Is there an additional fee for the dog. If so, is it charged by the day or by the stay? As well are there restrictions as to leaving your pet alone in the room, ours is very quiet and well behaved.

We have rates per month, but it is to contact the hotel directly

Hi There, We are looking for a place (Nov 16-Dec15, 2021) that will allow us to bring our cat. Could you please confirm if its okay to have our cat in your place? Thank you - Tanya

Hello, you can bring your pet but it has an additional charge per night of $ 220.00 pesos payable upon arrival at the reception

hello. What is the fee for one small dog?

The nightly rate for a pet is $220.00 Mexican pesos, they will also ask for a guarantee deposit of $500.00 Mexican pesos in cash or refundable credit card on the day of your departure as long as there is no incident in the facilities.

Is deposit for dogs refundable?

Good morning, the cost per night for a pet is $250.00 pesos, upon arrival they will request a guarantee deposit of $500.00 pesos, refundable upon departure, as long as there is no damage to the facilities.

how much for 3 months in cdn funds

What dates are required and how many people are, to verify availability

$87 /night

7.9 / 10 (196)
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