Bay Gardens Hotel

Option 1 • A laundry bag with a price list is located in the closet of each unit. The items which you would like to have washed are placed in the bag. The daily room attendant would then take the articles of clothing to the laundry to be washed and will return the items to the room once completed. The charges would be applied to your room bill. Option 2 • Self-service laundry tokens can be purchased at the front desk at US$5.00 per token. Tokens are available for washing (inclusive of soap powder) and drying. You would be directed to the laundry facility by one of our helpful team members. There is a telephone in the laundry unit should you require assistance.

If you reserve on the All-Inclusive meal plan at the Bay Gardens Hotel, kindly note only House brand drinks are included. Premium brand drinks will be at a supplement charge.

Day Pass – US$70.00/EC$189.00 per adult and US$42.00/EC$113.40 for children 12 years and under. The inclusion of the above package is as follows: • A yummy two-course lunch • Four beverages per person • Your choice of a twenty (20) minute Back Massage OR Two (2) Non-motorized water sport activities OR a Complimentary 1/2 day pass to Splash Island Water Park • A courtesy hotel room for the day (Subject to availability)

We do offer special rates for Caribbean nationals, however this can only be done directly with the property.

For more information on transportation from the airport, please contact a customer service agent who will provide more details on this. This can be arranged at an additional cost.

Yes this property is COVID19 certified as well as all our other properties. We currently offer timeshare share through Interval International.

This room does not offer a kitchenette but has a microwave.

Thank you for making Bay Gardens your preferred choice. We look forward to welcoming you.

Yes we have to ensure the safety of both our staff and customers.

Yes you do.

Yes this can be done at the property at an additional fee of US$40.00 per person for an Antigen Test or US$120.00 per person for a PCR Test.

The cost depend on the airport you will be arriving on island. Please send contact to customer service for more information.

Good Day, A day pass at the Bay Gardens Hotel is US$70.00 per person and US$42.00 for children under the age of 12 years. This is inclusive of a two course lunch and four beverages person. The day pass is from 10:00 am to 6:00pm.

Yes, this can be arranged with the front desk or concierge team.

Dear Sir/Madam, Yes a security deposit will be required. This will be determined based on your length of stay at the property. More information will be given upon check in.

Dear Margarita, yes the property offers local rates. please contact the preferred property for more information.

Yes the property provides cots

This can be arranged with the front desk at the property.

The Reduit beach is approximately 15 minutes walking, however the property offers a schedule shuttle service to beach. Please contact the front desk team for more information.

Yes unvaccinated clients can stay at Bay Gardens Hotel with a negative PCR test

Yes the pool is open to resident guest as the property is a COVID19 certified hotel.

The cost will be based on the promotional offer at the time of booking. May I suggest looking up your dates of interest and the rates can be view from your preferred booking site. The cost for dinner depends on what is selected from the menu or if there are any special events happening at the property.

Dear Cat, Half board includes breakfast and dinner.

These rooms are located near the front desk on the upper floor.

Dear Sir/Madam, Complimentary WIFI is provided throughout the property.

Good day, please pricing will be based on your prefered room selection and meal plan.

Check out at is 11am.

Guest are able to book any COVID19 certified tour or activity.

Yes the property is open but currently only to Caricom and Locals.

The property has no elevators.

Yes the Bay Gardens Hotel is a COVID-19 government certified property.

The only requirements are that of the countries and airlines.

There are Jr. Executive Suites with two beds on property. When making the reservation, please request same so that we at the Bay Gardens Hotel can better accommodate you.

The price quoted will be based on the number of people sharing the accommodation and the meal plan selected.

Check-in is at 4pm

Yes, this can be arranged at an additional cost. Please contact customer service to make the arrangements.

There are restaurants within walking distance of the property however you must be fully vaccinated. Please check the St. Lucia Tourist Board for me information about the curfew.

Yes Bay Gardens Hotel as well as the other Bay Gardens properties are COVID19 certified.

This property is not located on the beach. The Bay Gardens Beach Resort & Spa is the only property located on the beach. If you stay at Bay Gardens Hotel, you may go to the beach using the shuttle service at the property.

Please contact the property directly or an agent from this site.

Yes all the Bay Gardens properties are COVID-19 certified.

The cost will depend on the airport which you will be arriving as well as the number of people sharing the taxi. Please contact customer service for more information.

You may request for a taxi with customer service at an additional cost.

The airport transfers can be arranged on your behalf at an additional cost.

Please review your confirmation letter.

All arriving guest to the island will have to do a PCR test prior to arrival with the island protocols. Once they have received approval confirming a negative test, clients are free to use the facilities.

Yes this property is COVID19 certified as well as all our other properties.

Dear Sir/Madam, The rooms are equipped with a smart TV. You may log in using your personal account information.

Bay Gardens Hotel has one restaurant called Spices.

Good day, The travel requirements for Saint Lucia has changed. We recommend that you visit the official tourism site for more details.

Dear Sir/Madam, Yes airport transfers are offered at an additional cost. Please contact customer service for more information.

Yes, please contact customer service for more information.

The price for the accommodation will depend on the room category, number of people, meal plan associated with the booking request.

Dear Sir/Madam, A request for a ground floor room can be made and noted on your reservation which is subject to availability.

The Jr. Excutive Suite offers a microwave at no additional cost.

Based on your requirements, we recommend booking a Superior Room or a Jr. Executive Suite.

Dear Sir/Madam, The Hewanorra airport is approximately 47 miles which takes about one and a half hours.

The Bay Gardens Resorts is approximately 47 miles away from the Hewanorra International airport (UVF). Driving time is about 1 ½ hour depending on the traffic. The George F. L. Charges (SLU) is approximately 7 miles away from the Bay Gardens properties and the driving time is about 20-30 minutes depending on the traffic. The airport transfers can be arranged on your behalf at an additional cost from the George F L Charles airport (SLU) is US$25.00 and the Hewanorra International airport (UVF) is US$90.00 one way. These prices are based on one to three people sharing the taxi. Any extra person will be charged US$5.00 from SLU and from UVF US$25.00 per person one way. Should you have any other questions/concerns, it will be our pleasure to further assist you.

This room category (Croton Standard King) can accommodate a maximum of two people. The price will be based on the number of people and the meal plan associated with the reservation.

It will include breakfast at the home property. Lunch OR dinner at any of the 4 Bay Gardens Resorts properties (Bay Gardens Hotel, Bay Gardens Inn, Bay Gardens Beach Resort or Bay Gardens Marina Haven). All house brand drinks at all 4 properties.

Payment is based on the payment terms and condition associated with your reservation.

All non motorized watersports are included. Motorized watersports activities are at an additional cost.

Dear Sir/Madam, The all inclusive meal plan includes breakfast, lunch, dinner and drinks. There is a taxi service which can be arranged on your behalf at an additional cost. Please contact the Bay Gardens reservations department for more details.

Dear Sir/Madam, Yes american currency is accepted at the property and local. The exchange rate will differ from the bank exchange rate based on the place of business.

Bay Gardens Hotel is currently open and accepting International visitors to the island.

We are pleased to inform you that airport transfers can be arranged on your behalf at an additional cost. • One to Three (1 - 3) people - US$90.00 one way • Additional persons – US$25.00 per person one way

Yes, once you have a reservation at any one of our Bay Gardens Properties you are entitled to free water park passes.

This is a special request and has to be confirmed with the chef at the property. Please feel free contact customer service requesting same.

No you do not but you will need to have a negative covid19 test result.

Reservations are cancelled if the reservation does not meet the booking terms and conditions.