New House Country Hotel

Thornhill Road Cardiff

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Description

A roaring log fire and fantastic views of Cardiff and the beautiful Vale of Glamorgan make this hotel and its restaurant an ideal venue. Situated on a hillside, the hotel is set on the fringes of Cardiff and nestled amongst the Welsh hills. Cardiff city centre is only a 15-minute drive away, and the M4 can be reached in 5 minutes. Featuring open fires, exquisite furnishings, beautifully restored bedrooms and historic embellishments, New House Country Hotel is an attractive and comfortable location for your visit.

Facilities

About the property's amenities and services

Room service
Meeting/banquet facilities
Bar
Golf course (within 3 km)
Facilities for disabled guests
Heating
Fax/photocopying
Luggage storage
Private check-in/check-out
Shared lounge/TV area
Daily housekeeping
Electric vehicle charging station
Toilet with grab rails
Smoke alarms
CCTV outside property
Fire extinguishers
Terrace
Non-smoking rooms
Family rooms
Ironing service

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Verified User Reviews (25 reviews)

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Hayley
4

"Luxury retreat"

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Roderic
4

"Second visit and will stay again"

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Fiona
3

"Beautiful views, nice bar and restaurant area"

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Karen
4

"Exceptional"

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Lizzie
4

"Helped to make a perfect Christmas."

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Trina
4

"Exceptional"

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Sue
4

"Enjoyed"

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James
3

"Lovely location and views"

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Aaron
4

"Bootiful"

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Jacqui
3

"Lovely hotel within easy reach of Cardiff and Barry"

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Phillip
4

"Great stay on the outskirts of Cardiff"

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Tracey
4

"Exceptional"

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Sandra
4

"Fabulous"

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Vicky
4

"Exceptional"

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Jane
3

"Pleasant"

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Lorraine
4

"Exceptional"

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Jane
4

"Convenient and value for money"

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Nicola
4

"Exceptional"

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Karen
4

"Highly recommend this property"

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Said
4

"Was an amazing stay"

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Gary
4

"Fabulous"

Hotel Policy

Here are some policies led

check inCheck-in
From 14:00

Guests are required to show a photo identification and credit card upon check-in

check inCheck-out
Until 11:00
check inChildren and beds

Children of any age are allowed.

1 child (up to and including 16 years old) stays for £20 per child per night when using existing beds.

You haven't added any cots.

You haven't added any extra beds.

The maximum number of guests is 4.

check inParking

Free public parking is possible on site (reservation is not needed).

check inPets Allowed

Pets are not allowed.

check inAge restriction

There is no age requirement for check-in

FAQs

Here are Some Frequently Asked Questions

Is there a walk-in shower?

Yes some bedrooms do have walk in showers

What time is breakfast served from and to? Thank you.

Breakfast is currently served 7.30-10.30am

Hi there Is there secure onsite parking in your hotel? Thank you. Philip.

Yes we have plenty of parking, all free of charge

Are towels provided?

Yes

do. you allow pets to stay? - we have a well behaved beagle

Hello, we have 3 dog friendly bedrooms within the hotel and the cost of the dog staying is an additional £25. You would have to contact the hotel direct to enquire about dog friendly bedroom availability before making a booking. Kind regards Reception

Is it possible to have late check out??

We endeavor to accommodate late check outs where possible, the latest without charge would be 12.30. After this there would be a charge of £45

is parking available

Yes plenty of free parking

Is there a hot breakfast available?

We are currently offer full cooked breakfast

Hi how far are you from Caerphilly castle?

Hi, We are approximately 7 minutes by car from Caerphilly castle. Regards, Reservations

Hello, we have a 14 month old who requires a cot. Are you able to provide this in a double room? Is there a charge? Is there is fridge in the rooms?

WE can provide travel cots free of charge, this needs to be request in advance. We do not have fridges in the room, however if labelled we can store produce in a fridge for you,

Hi. Do you have interconnecting rooms please? Thanks

We do have 2 sets of interconnecting rooms, they are bookable as 2 standard double bedded rooms, one of these rooms can be twinned on request. You would need to check availability direct with hotel prior to booking

Hi there, I stayed at your hotel a few weeks ago and was meant to ask then, but could you let me know which shower gel you provided? It’s fantastic!

Shwmae! We use Myddfai warm ginger shower gel in our bedrooms. And we agree.. it's lovely :)

Do you allow brides & grooms to stay if they’ve got married at a nearby venue?

Hello, We do allow them to stay yes, we have a number of suites available. They are subject to availability depending on our wedding schedules, but please call us on 02920 520 280 if you want to make an enquiry direct. Thank you.

Do you you serve evening meals

Hello, Yes we do. We currently serve dinner between the hours of 5pm-8:30pm each day, but only till 8pm on Sundays. Thank you.

Is it easy to get into Cardiff city centre by taxi?

We are about 4 miles from the city centre so access is very simple via taxi, train or bus. A Taxi will cost between £12 and £18 for a standard car.

Is there an iron in the rooms

Yes, there are irons and ironing boards in each room

How far from centre of Cardiff

Hi, thanks for the query. We are approximately 20 minutes by car to the centre of Cardiff. Alternatively, local buses do stop near to the hotel, with a bus taking around 40 minutes to the centre. Regards, Reservations

can I reserve the room on one card, and use a different card to pay for the room on check out (the room will be reserved on a company credit card)

Yes this would be possible

We like to relax at night in our room. Do any of the rooms have comfortable searing areas. ?

Our suites have a separate bedroom and lounge area, otherwise the majority of our bedrooms do have sofas/chairs to relax on

Hi how far from principality stadium are you

Hello there, About a 20-25 minute drive, depending on traffic.

Is there 24hr access for guests

Yes, We have a night porter that works throughout the night. It is advisable to let the hotel know an estimated time of arrival, in advance, if particularly early or late.

We are coming up in early October for a wedding with our 9 month old dog, the wedding is at lunchtime in Cardiff, do you offer a dog sitting service?

Good Morning No unfortunately we don't

Does this room have a bath?

Not all our bedrooms have a bath, some are showers only including our superior double bedrooms

Do you have car charging for an electric car? Thank you

Good Afternoon We have an outdoor plug socket which you can use with your own adapter. Kind regards Reception

Do you have rooms on the ground floor.

Yes we have 3 floors, lower ground, ground and a first floor.

Hi we are hoping to visit on 19th to 21st October we would like a double room. We have 2 well behaved spaniels. Are you dog friendly?

Hi there! Yes we do have some dog friendly rooms here depending on availability, and our bar lounge is dog friendly too. We'd love to welcome you and your four-legged friends! For availability, please get in touch directly..

Hi Can we get the train into Cardiff?

The local train station is Lisvane & Thornhill Station. This is roughly 28 minutes by walking, or approximately 5 minutes by car. Trains do run to the centre of Cardiff frequently from this station and parking can be found at the station.

Are rooms air conditioned?

Unfortunately no

Hi, do you have lifts?

Hi there, We don't have a lift in the hotel but we can allocate a ground floor room if available. We also have one accessible bedroom if required, which must be requested in advance.

Do have any interconnecting rooms? Looking to book for 2 adults and 2 children, but only have a double and a single available on this site.

Yes we have 2 rooms with a door connecting them. Best thing to do is give us a ring to find out if those rooms are available.

Hi. what type of electric charging points do you have for cars? is it a 3 pin plug style requiring an adaptor? or one we can plug our cable into?

The charging point we have is a three pin plug style.

Hello. Are dogs able to stay in the deluxe double or suite rooms please? We have one small dog. Thank you

Hello, We do not have any dog-friendly rooms in the Deluxe Double or suite room-types. We have a dog-friendly standard double, twin and a family room available.

Please can you provide further information on your fitness centre? How big is it? What equipment is available? Is there a sauna, steam room etc.

We have fitness equipment such as a treadmill, exercise bikes, a rowing machine and weights. We do not have a sauna.

What is the earliest check in time please?

Check-in is available from 2pm onwards.

Do you have EV charging points, and if so are they type 2, and what kwh rate do they charge at, + cost per kwh. Thanks

Good Afternoon We do have an outdoor electricity point so you would have to bring your own adapter with you, this is free of charge. Kind regards Reception

Is there a pool at the hotel and if so is it accessible to children?

Unfortunately, we do not have a pool on site.

are any of the rooms wheelchair freindly

Yes, we do have 1 bedroom which can accommodate a wheelchair user, please check availability for this room with the hotel before booking a room.

Good evening are there lifts to the upper floors to allow people in wheelchairs to get to these rooms and have you rooms on the ground floor for people in wheelchairs and if so do they have baths. Is there disabled parking near to the entrance to the hotel. Thank you John

Good evening, We do not have any lifts available at our property. If a ground floor room with a walk-in shower is needed, please contact the hotel to make these arrangements. We do have disabled parking at our hotel. Kind regards, Reception

How far are you from manor parc hotel

Good Morning The Manor Parc is a 2 minute drive, maybe a 10 minute walk uphill to us. Kind regards Reception

Do you serve Sunday roasts? If so, what are the hours? Thank you

Yes, we do offer a Sunday Menu. Please see our site for hours and to book a table

Hi there, how far are you from Llanishen?? Thank you

Llanishen is a 5 minute drive down the road

Are early checkin's available approx 12noon if we called to arrange with you?

We would endeavour to get a room ready for as early as 12.30, if the room is empty the night before then access would be from midday. You would need to contact the hotel to request an early check in.

I know it says pets allowed but I always like to check, we have two medium border collies, is that okay and what is the extra charge. Thanks

We do allow 2 dogs per room, there is an additional charge of £25. We have a limited number of dog friendly bedrooms, therefore it is advisable to check they are available.

Hi do you accept dogs

We do have 3 dog friendly bedrooms, availability for these will have to be checked in advance. There is an additional charge of £25 to bring your dog

do you have a room with a bath big enough for 2 people

Not specifically no Kind regards Reception

Can double beds be changed to two single beds

No

Hi Can I ask are dogs allowed,has we have 2 small dogs and we would love them to be with us Many Regards Mr J Thompson

We do have 3 x dog friendly bedrooms in the hotel, you would need to check availability prior to booking, there is a single charge of £25 to bring you dogs.

$169 /night

8.5 / 10 (1007)
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