Atlantic Hotel Newquay

Why is there no breakfast included with room with balconany

You can add breakfast to your booking

Cost of dinners

Dinners vary in the A La Carte menu in Silks Bistro as we offer a wide range of dishes

At this uncertain time, what is your cancellation policy please? Also, tell me about your Superior Twin rooms with Sea View. Thanks Sue Newson

Thank you for your question our cancellation policies vary but the one offer on Booking.com is a non refundable booking.

Hi, if a booking cannot go ahead on the selected dates is the hotel still offering flexibility regarding moving bookings?

Yes we can accept flexibility in dates (subject to availability) up until 31st October 2022

Hi there - there are 3 of us looking to book a room and would rather not have an extra room for just one person - would the suite accommodate 3?

Hello - All our rooms are for 2 adults only. We can accommodate children in some rooms however. We would recommend calling our reservations team so that they can run through the options with you directly. Kind Regards, Reservations

Hello how much is breakfast per person please?

Thank you for your question. Breakfast is £22 per person. Regards Reception

is there a lift to this room?

yes there is a lift to all rooms

Is there a hairdryer in the rooms?

Good evening, yes there is hairdryers in each room

Hello is the outdoor pool heated ?

Yes our outdoor and indoor pools are heated

Is this a dog friendly hotel

Good evening Yes we are dog friendly, but we only accept dogs in certain rooms, please check before booking

Is it possible to have a disabled superior room with a sea view for our stay from 30th March to 1st April 2022

At this moment the disabled superior room is available. It is located on our top floor, all floor are accessible via the lift. Kind Regards Reception

Is there a hair dryer in the r6

Hello, Thank you for your message. I can confirm that we do have hairdryers in the room for our guests. Kind regards, Reception

Do you have charging points for electric cars. If so what is the power of the charge

Thank you for your message. Unfortunately we do no have an electric point for cars at the hotel Regards Reception

Good afternoon! We are looking at coming to stay at the Atlantic Hotel and bringing along our dog too. Are all rooms bookable with pets? If so do you have anything available for 5 nights in July around 5th July for out 1 year anniversary? Kind regards Emma King

Hello, Some of our Sea View Superior grades allow pets but it is always best to call the hotel directly to check avaiabilty for pets. Kind Regards, Reservations

do you have hairdryers in room and bath towels

thank you for your enquiry, yes we do.

is there a lift or do you have ground floor rooms?

We have a lift to all floors in the hotel

Is my small dog allowed in the superior Oceanview room with balcony please

Hi there, Unfortunately, our dog friendly rooms are Ocean View and Sea View superior rooms without a balcony. Apologies for any inconvenience this may cause. Kind Regards, Reservations.

Can we use the pool and hot tub and is it free while we stay here?

Thank you for your question. All of our leisure facilities (Swimming pool and Spa) are free of charge and open for our guests to enjoy during their stay with us.

Do you have sofa beds in the family room? Can the sofa bed sleep 2 children?

Yes we have sofa beds in the Family rooms and they can fit 2 small children

can people stay if they havnt had the covid vaccine

Yes we look forward to welcoming all guests. COVID procedures will remain in place until restrictions are lift.

Hey there! We would love to book for Saturday 31st of July to Wednesday 4th August please in the Double suite with balcony and sea view please - I just want to check we can bring our very well trained miniature sausage dog with us please? Thankyou so much! Best wishes, Victoria Magrath

Thank you for your interest in the hotel, unfortunately we do not accept dogs in July & August.

Hi Will the bar be open on the 11th and 12th March 2022? I need to know before I book a room. Regards Mrs Roy

Yes the bar in our Silks restaurant will be open.

Is there option for a cooked breakfast ?

Yes breakfast can be added to the booking, or when you arrive

Is there wheelchair access as in lifts or bottom floor

We have 3 floors of accommodation, all accessed via a lift. There is a ramp up to the hotel and the ground floor areas are accessible. Kind Regards Reception

Dear Officer Hi! I’d like to visit here by the end of January. I’d like to know is it available for booking and checking in these days ? Many thanks

Thank you for your enquiry. Unfortunately the hotel remains closed for the duration of the national lockdown and we do not know when we will be able to re-open at this time.

Are we able to access the pool directly from this room please?

All of the pool side rooms are situated directly next to the outside pool.

How do I select a room which takes dogs on booking.com?

Hello, We only accept pets in seaview superior double rooms. Please note we do not accept dogs throughout July and August. If you would like to call me on 01637 872244 i can let you know if we have any available for your dates. Kind regards, NAT

and do I have to book a slot of time to use the indoor and out door pool

a swimming pool slot can be booked on the day

Is the beach private and exclusive to the hotel ?

Good Morning, unfortunately we do not have access to a private beach

do you have spa treatments? and what do you do?

Good Evening, Our spa does offer a range of treatments

Is the swimming pool available

Good Morning. If you stay in a poolside you have access to the outside pool from 10-6. The indoor pool is bookable by the hour through reception. Warm Regards Reservations

Hiya, is there mini fridges provided in the rooms?

Yes there are mini fridges provided

is your spa and pool open?

Just our swimming pools are open. These can be booked by residents each day for hourly slots.

What time was the breakfast times in the mornings?

8am till 10:30 am

do the rooms have showres or bathtubs?

Rooms have both baths and showers. Regards Reception

Is the small dog allowed in all the rooms?

Good Evening, We do have some pet friendly rooms

Are you open for bookings in July 2021?

the hotel is due to reopen on 17th May 2021

Hi we’re planning on staying for a night on our way to our honeymoon could added extras such as champagne in the bedroom on arrival be accommodated?

Good afternoon, We can have extras added such as Champagne wine and flowers. Kind regards Reservations

Are the spa facilities and pool going to be in use in September please ?

Our swimming pools will be open, unfortunately our treatment room will not

Hi, just wandering if you cater for vegan and vegetarian in regards to cooked breakfasts?

yes we do cater for both

Hi, do you have a height barrier on your car park, as I have a works van which is 2.6m high?

Thank you for your query. Our car park has no barriers, so you are able to park your van without a problem. Kind regards, Reservations

hi, interested in booking with you, just 1 question is my dog allowed to be left unattended in the room for an hour or so? thanks

Good afternoon, Thank you for your query. Well behaved dog is able to be left in the room. Please make sure you book a dog friendly room only. Please note the dogs are not allowed in a breakfast room or a restaurant. Kind regards, Reservations

When is the best time to visit your property for the perfect beach holiday?

This is very individual, high season for summer holidays is generally between May and October.

Hi,are you open with the lockdown now ?

No unfortunately we will be closed for the duration of the lockdown. Kind Regards Reservations

What size is the swimming pool And is it heated

The indoor swimming pool is 30ft X 17ft and it is heated.

Hello, would like to ask if you have a room available 9-10 September for one night Two adults, separate beds

Hello, unfortunately, we are fully booked for this evening.

Are small Dogs welcome?

In certain rooms well behaved dogs are allowed , please check with us before booking

Is there wifi available in the rooms? Thanks

yes there is wifi in all the rooms

Are dogs allowed in this room

Good Morning. Thank you for your enquiry. We do not allow dogs in our balcony rooms. Please let us know if you would like further information. Also please note we do not allow dogs during July and August Warm Regards Reservations

What mattresses are in your double rooms?

They have a mixture of standard size double mattresses or kingsize mattresses, these are spring mattresses with memory foam tops.

Which rooms accommodate small dogs?

we accept dogs in certain sea view superior rooms, please check with us availability before booking

All of your rooms say 8 sq metres, which does not seem realistic. What is the true room size please. We are looking to book for April 2022.

Good evening, We do apologise our rooms are larger than this but due to the age of our hotel all rooms vary in size and layout. I recommend if you would like a larger room go for a superior over a classic room. Kind regards Reservations

Hi do you have deals for single occupancy ?

Good morning, we are not currently offering any deals at this stage. We do have one single room available within our hotel which might be suitable for you.

Please can I view the photo of bedrooms for family with pet .

Hello., We only accept pets in our sea view superior double rooms. Please note that we do not take pets throughout July and August. Kind regards, Reservations

Hi We would like a sea view room from 11th-15th Aug do you have any rooms that have not had dogs in them? I have an allergy.

Good evening, We do have rooms that have never had dogs in, when booking please request this Kind regards Reservations

Is there a bar and do you have entertainment of any sort

There is is a bar in the Silks Bistro area. No entertainment. Regards Reception

Next question, is the pool and spa functioning and In working order?

Yes all our spa facilities are fully functioning

Can I bring my pet?

We do accept dogs and we have dog friendly rooms. We would ask that you please state when booking that you require a dog friendly room and we would be more than happy to sort this for you.

Hi, Do you allow pets in this room type? Many thanks

In selected rooms only, please confirm availability before booking

Hi, there is no flexible room rate, i can pay up front but what if the covid rules are not relaxed by then so we can stay? can the booking be moved?

Hello, Although we are unable to offer a refundable rate we can certainly move your booking if you are unable to make your stay due to Covid. Please note this is subject to availability and the rate may be subject to change. Thank you

Is the pool open from 6 July? Thank you, Lucy

In accordance to government guidelines swimming pools and spa facilities have to remained closed until advised otherwise.

How far is Padstow from your Hotel please especially if you don't have a car?

Hi it should take around 40 minutes if you are driving

Is it fine Sandy beach? Thank you

Yes Cornwall is full of beautiful sandy beaches

How do you book with the refund option?

Unfortunately only non refundable options are available on booking.com

How do you book a cot for an infant? Can this be accomodated in the standard double room.

Thank you for your message. Cot hire is £20 per night. Please mark booking to include child with age. And then put in notes, cot is required. Regards The Atlantic Team

Does the hotel have air conditioning ?

Unfortunately our hotel does not have air condition. Regards Reception

Hi how deep / shallow is the pool thanks 🤩

The shallow end of the indoor pool is 0.9m and the deep end is 1.1m

Are dogs allowed in the double suite sea view with balcony

Unfortunately not

Is there a extra charge for a small dog ?

Dogs are only allowed in selected rooms please contact before making your booking to see if we can accept your furry friend

Is it wheelchair friendly

We do have access to all ground floor areas, please contact our reservations team to ensure that they can get you in a wheelchair friendly room

Hi there what’s the age requirement for check in?

Good afternoon, They would need to be over 18 Kind regards Reservations

Do you have sea view rooms which are allowed dogs ?

Yes we do but best to check directly with the property as not all rooms are dog friendly

Hi is this room suitable for a small dog before I book ?

Only certain rooms are suitable for dogs please check dates with us before booking

Cost per double room

The cost depends which room and the dates

would you allow 2 x Labradors to stay if we booked 2 rooms Thanks Steve

We do have dog friendly rooms in the hotel so we would allow 2 dogs. Please contact reservations to make sure the correct room is allocated

Hi there, do you have travel cots available or extra beds?

Good morning, We can provide extra beds and travel cots in certain rooms. Please request this when booking. Kind regards Reservations

Has the Atlantic hotel a lift or ground floor bedrooms ?, my Wife is disabled and walks with a 4 wheeled walker.

Good afternoon, We have no ground floor rooms, but do have a lift for you to access the above floors. Kind regards Reservations

Hi can I bring my dog please in 16th July 2021

Unfortunately we do not accept dogs in the months of July and August Kind regards Reservations

Hi, we are looking to book for Bank Holiday weekend. We have selected Pet Friendly as we have a small dog. Do you accept Dogs please?

Only selected rooms are dog friendly, please check before booking

How much is breakfast Do you have walk in showers, I have a bad back can’t step into a bath

Breakfast is £22.00 per person. If you require a walk in shower, please put in notes. All our rooms are slightly different but we do have walk in showers in Sea View Superior Rooms and upwards.

Hi, is there a gym or exercise facilities available at this hotel?

good morning, No we do not have a gym we do have an indoor and outdoor pool

Hi can we fit a 2 adults and a child plus 1 pet in one of your bed for 2 , as we are a family of 3 but the rooms offered are just good for 2 adults

Good afternoon, To make a specific request such as yours please contact the hotel directly Kind regards Reservations

can I add a roll away bed for myself as I have 2 children, aged 4 and 6 who can sleep on a double bed with my wife.

unfortunately not, you would require a family room

Hi we’re looking to bring our two dogs do you have accommodation? Many thanks

Hello, We have a certain number dog friendly rooms available on request, please be advised we are unable to accept dogs during July & August

when is the money for the holiday due

This is dependent on how you choose to book with the hotel. Third party terms apply also

Do you allow my cat to stay in the room with me

Sorry we do not allow cats in the hotel

Hello Do you offer a bed breakfast and dinner deal?

All rates are bed and breakfast. Dinner is can be added on an A la Carte basis.

Are there any charges for pets?

We have certain dog friendly rooms available and there is an additional charge of £20.00 per night

Hi family of four , two adults two children 7 and 9 years do you have any adjoining rooms available from 21st august to the 28th august - thanks Jase

Hello, We not have any adjoining rooms you would need to book a family room. Unfortunately we do not have any available for those dates. Kind regards, Reservations

Good afternoon we have stayed at your hotel in the past but my husband is disabled do you have a room with sea views for a disabled person for the 18th to 20th October for our anniversary and what is your best deal for breakfast and evening meal included if possible please. Kind regards Caroline .

Good afternoon, We do have a disabled room available but unfortunately our Lift is out of order and I can not give a time from when it will be back up and running. The disabled room we have is on our third floor. Kind regards Reservations

Is the room sizes as indicated? Majority saying 8-10 square meters. That’s tiny?

Good morning, This is not correct, we do apologies. We do have a variety of different sizes. Being an old hotel we do not have a standard room size. Kind regards Reservations

Are pets allowed in this room?

Please check directly with us as pets are only allowed in certain rooms.

Dog policy - we are looking for a no dogs, or very restricted dogs hotel please

We do allow dogs in the hotel in allocated bedrooms only. Dogs are not allowed in the leisure facilities, silks bistro or our breakfast room.

Are dogs allowed in this room

Good Morning Thank you for your inquiry. Unfortunately, we do not allow dogs in our suites. We do have other rooms where we can accommodate dogs. Please contact us if you would like further information Warm Regards Reservations

Hi there, I have a three month old baby and system is booking two rooms. Can I just book for two adults and bring a baby?

Good morning, It may be because the room selected can only accommodate two adults. Please contact our reservations team Kind regards Reservations

Are you pet friendly

We are pet friendly in certain rooms we would recommend calling the reservations team directly if you are booking with a dog

Is it dog friendly

We do not accept dogs in the months of July and August but the rest of the year we have allocated rooms for dogs Kind regards Reservations

Will the pools and gyms be open in September and if we book and there is another lock down can we carry it over to next year

Hello. Yes we plan for our pools to be open in September. If you need to cancel your booking due to Covid related reasons we will be able to hold over your money paid so it can be used towards a new booking up until 31st October 2022. Reservations

when it says non refundable - what does that mean ? Does it mean I can not cancel?

Hi, it means if you were to cancel the amount paid would be non-refundable. However the hotel is flexible and were are happy to move your booking to alternative dates dependent on availability if you are unable to make your original booking date.

Hi, do the TV’s in rooms have satellite television e.g. Sky ?

We do not provide sky in the rooms, we only provide free-view.

Do you have any dog friendly rooms for 1 night on Thursday 26th August?

Unfortunately we do not take dogs in the months of July and August

Good Morning do you charge for small dogs Miniature schnauzer? If so how much? thanks Mrs Lasker

Yes we do £20 per night, please check availability directly as dogs are only allowed in certain rooms.

Hey, Is the suite with balcony and sea view dog friendly? Thanks

There is 1 Town View Balcony Suite that is dog friendly. You would need to speak with the reservations team directly to book this room

Hi, Can you book the hot tub in advance or does this need to be done upon arrival?

You do not need to book the hot tub in advance

Hello we have a small border terrier. Do you allow dogs?

Yes we do only in a limited number of sea view superior. Please note dogs are not accepted in July or August

Do you have a room available for 28/08/20 until 31/08/20 that we can bring our little Yorkie please?

I am afraid all our dog rooms are fully booked for these dates

Hi. Do you allow well behaved dog in Suite Double with Sea View and Balcony ?? Thank you

I am afraid our suites are not dog friendly

How much for my dog

Dogs are charged at £20 per night per dog

How much do you charge for dog's

Dogs are charged at £20 per night per dog.

what are the rules regarding pets

we accept well behaved dogs in certain rooms only this need to be pre booked directly with the hotel. There is a charge of £20 per dog per night

Hi can you tell me if we could book 2 rooms for a family of five.a 12year old a 20 year old a 16 year old and me and my husband . Thanks reply ASAP 😀

what dates are you looking for?

If covid 19 restrictions tighten would we be entitled to a refund|?

If you have booked a non refundable room then I am afraid not.

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Smif71

"Great effortless stay."

Alan

"Very enjoyable"

Scott

"What a great place to stay. ."

David

"Not the cosiest of hotels"

Graeme

"Very good"

James

"Friendly service in a comfortable hotel and a superb location - will visit again☺"

Nigel

"Very nice hotel."

Philg

"Great hotel in a great location."

Caroline

"Fabulous"

Chris

"Relaxing and pleasant. Would certainly return"

Paul

"Very good will be back"

"Lovely"

Maxine

"Comfortable"

Damien

"Great break away as a couple"

Kentfield

"very pleasant and relaxing stay"

Dr

"Superb"

"Pleasant"

Suemay

Terence

Paula

"Overnight work stay"

Check-in	From 15:30 Guests are required to show a photo identification and credit card upon check-in
Check-out	Until 11:00
Children and beds	Children of any age are allowed. Up to 2 children (up to and including 2 years old) stay for £20 per child per night when using existing beds. Up to 2 children (from 3 years old to 9 years old) stay for £35 per child per night when using existing beds. Up to 2 children (from 10 years old to 14 years old) stay for £45 per child per night when using existing beds. You haven't added any cots. You haven't added any extra beds. The maximum number of guests is 4.
Groups	When booking more than 5 rooms, different policies and additional supplements may apply.
Parking	Free private parking is possible on site (reservation is not needed).
Pets Allowed	Pets are not allowed.
Age restriction	There is no age requirement for check-in

Atlantic Hotel Newquay

Description

Facilities

Verified User Reviews (25 reviews)

Smif71

Alan

Scott

David

Graeme

James

Nigel

James

Philg

Caroline

Chris

Paul

David

Maxine

Damien

Kentfield

Dr

David

Suemay

Terence

Paula

Photos By Guests

Hotel Policy

Check-in

Check-out

Children and beds

Groups

Parking

Pets Allowed

Age restriction

FAQs

$146 /night