Check-in
Check-out
Children and beds
Pets Allowed
Age restrictionWhat floor are the apartments? Is there a lift?
Hi, The building have 5 floors, and the apartments are on the 4th and 5th , and yes there is a lift! Regards
do you have on site parking.
Hi, We are in Lepanto street, number 6, nearby is the terrace of CAFE DE ORIENTE - landmark in Madrid, opposite the Royal Palace, there is a parking place, located in Oriente square, called Parking Oriente -31.50 per 24 hour! Regards Oriente Palace Ap.
The property appears beautiful but please do let know of the additional costs, over & above the quoted price as mentioned in the Booking Conditions.
Hi, Please contact us on apartmentsop@hotmail.com Regards
Can I ask what is the nearest airport to your hotel Milan to Madrid and how many minutes from airport to hotel thank you very much
Good morning. Thank you for writing us. The nearest international airport is AEROPUERTO ADOLFO SUAREZ-BARAJAS and it's located 30 minutes approximately from the city center where we are located.
Do you have a shuttle to the airport?
Hi, Unfortunately we don´t offere this service, but you can take from the airport one taxi for a fix price 30 euros! Regards
Is the baggage storage service 24x7?
Inform you that we store customer luggage once the check-out is done until 10:00 p.m. on the same day of departure. We do not store luggage for several days.
Hello. Are any of your beds king size?
Hello, All our beds are queen size. regards
how do you get to your place from the airport . we would like to book
Dear Eva Soriano From the airport you have to take line 8 (pink) up to Nuevos Ministerios, change to line 10 (blue) up to Alonso Martinez and lastly line 5 (green) up to Opera. Kind regards
Hola:
me interesa saber si el piso es es dog friendly. viajamos con un labarador retriver de 9 anos, educada y ella es assistand dog.( dos adultos) agosto 16-al 23 de agosto ( una semana)avisar para reseservar asap.
Gracias
Ester
Buenas, Lo sentimos pero no se aceptan mascotas! Un saludo
Can you cook in the apartment?
Hello dear customer, of course in the apartment unlike the rooms if you have kitchen and washing machine, of course you can cook in the apartment, thank you for your preference, greetings.
hi my booking under Bethany Sheasby, 23rd March, we’ve just got engaged and was wondering if you could do a surprise in the room for me kind regards
Dear Bethany Sheasby, Thank you for booking with us, wi´ll try to do all the best to have a nice experience here! regards
If early check in is not an option, can I leave luggage in storage area until later on once check in hours are available for my stay?
Hi, Yes of course, we can store your luggages without problem. regards
Hello just about to book your hotel but first I need the CLOSEST parking to you Is it PAparcamientos Y Obras, S.a.Do you know how much for 24 hours
🙏
Hello, the closest public parking is APK2, you may find it on the web as APK2 Plaza de Oriente. Kind regards!
is there a staff member at a reception desk at check in
Hi, We have 24 h reception service! regards
Hello. Do you still offer breakfast? If that, is the breakfast included in the price?
Hello dear, we do not have breakfast service, but we have around us many cafes and restaurants that I am sure will be in your good taste, greetings.
do you have separated bed ?
Hi, All our rooms have double bed, the only one who had 2 separated beds is the twin room with view. regards
Do you have breakfasts
Sorry, there is no meal service at the hotel. However, all the rooms have a kettle and a supply of coffe, tea and sugar.
Hello. I see you offer continental breakfast. Is that accurate? And can we check in at 23:00? Do you charge extra for late check in? Thank you.
Unfortunately our hostel no longer has a breakfast service. Youn can check-in at 23:00 without any extra charge.
9 / 10 
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Gary
"Great location and spacious apartment but....."
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Lucinda
"For a night in Madrid and a central place to stay and look around, eat and drink it was perfect!"
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Elaine
"Charming attic apartment with views"
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Nadia
"Would undoubtedly stay again."
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Tatiana
"Exceptional"
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Sawicki
"Fabulous"
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Yuriy
"Top location, best view. Very kind reception administrator Alexandra.Walking distance to historic and popular places , r"
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Xiao
"A perfect place place for staying in Madrid"
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Vasily
"Great location, friendly staff, interesting room's decor"
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Hui
"enjoyable and comfortable"
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Lisa
"Fabulous location and view"
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Капитон
"But it’s worthy to chose this place for staying in Madrid for a while"
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Kristina
"Exceptional"
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Volha
"Great place with bad WiFi"
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Melissa
"Great Location but too noisy at night."
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Pingyang
"Pleasant"
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Rubén
"This place is the perfect option too meet Madrid Centre."
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Bilal
"Fabulous"
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Patsy
"Could’nt find a better location and such a lovely apartment. Highly recommend."
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Illia
"Very good location and good apartment"
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William
"Beautiful old world charm in perfect location Madrid"