Only YOU Hotel Atocha

do you have any gluten-free options for breakfast?

I am happy to inform you that we have gluten free options in our breakfast. We have baked stuff which is gluten free. Also you have the option of asking to our waiters a special GLUTEN FREE BREAD that we pepare under request in at about 10 minutes.

Hi, Our flight arrives after midnight and we will be flying home early at the end of our stay. Is this possible and are there any additional costs?

Hello, our reception is available 24hours so there won´t be any problem. Regards,

Hi do u have balcony if yes which room should be the normal one

Our balcony rooms are the Premium, but we only have balcony from first to fourth floor.

Hi if I arrive at 13h, can I leave my bags with you so I can explore the city before check in?

For sure! And if we have available rooms once you get the hotel we can check in you before 14,00h

Hi, do you have roll-in showers for disabilities

hello thank you for contacting us , our hotel also offers rooms for people with disabilities. Only You hotel Atocha.

hi, love the look of the hotel but can I ask, are you able to guarantee pet free rooms as I have an allergy which triggers my asthma? I am looking for a room that animals have not been in. best regards

Hello, Yes, we can guarantee a pet free room for you. Regards,

Do you have adjoining rooms.

Dear Guest: Thank you for contacting our Only YOU Atocha hotel. We are pleased to inform you that we have connecting rooms available. They are subject to availability so do not hesitate to contact the hotel to let it know. Best Regards,

Hello, I want to book your hotel. I was wondering if you can arrange a taxi/limo pick-up service from Madrid airport? And is there electric kettle in hotel rooms? Thanks

Hello, Of course, we can arrange a transfer from the airport to the hotel. All of our rooms hava a kettle. Regards,

Hello, which is the type of room with a balcony?

Hello, The rooms with balcony are Premium and Junior Suite. Regards,

are all the rooms air conditioned ?

Hello, Yes, all our rooms have air conditioned. Regards

Hello I have a 6 month old baby. Are you able to provide a cot? Thank you in advance

Hello, Yes, we do have extra baby cot available.

hello, do you a spa or a heated pool?

Hello, No. However, our guest relations services could recommmend you some good places once you upon check-in.

what is the charge for Laundry?

It depends on the article of clothing

Hello, do you have a Nespresso machine in the rooms? Thank you!

Good afternoon, we do have kettles in all our beautiful rooms and the Jr Suite has also a Nespresso machine.

Hello, are the beds in your non-suite rooms 180cm wide? Or are they 160cm wide?

We do have 180cm beds

Hi is there a height restriction for the parking?

Hello, the height of our parking is 2,05m

Hello, I would like to know if you guys offer Early Check In? Planning on arriving around 8am. Thanks

Official check in is at 14,00h. If we have available rooms at your arrival we can check you in. If not, we can store your luggage for a while.

How many floors is your hotel? Are there rooms on lower floors (I do not take the lift). What floor is the breakfast room and cafe with the books?

Hello, We do have 7 floors. the breakfast buffet its on the 7º floor and the breakery its on the ground floor. Regards,

Is there a kettle in the room?

Yes, we have a kettle in all of our rooms.

Dears, We plan to stay at your hotel on 14-17 September. Can we leave a bag at your hotel 2 days prior check-in (on 12 September in the morning)? And what is the charge for that? Thanks!

We store our guest's luggage before or after reservation free of charge.

Buenas noches. Es posible late check out ??

Buenas tardes, El late check out está bajo disponbilidad por parte de hotel y la ocupación de ese día, por lo que hasta el día de salida no se puede confirmar.

my flight lands tomorrow after 23.30 can I check in after 23.30 please ?

Good evening, we are 24h at the front desk, you can check in at anytime. Regards,

What time does breakfast begin?

At 07,30 in the morning

Hola, Estoy pensando en reservar una habitación para 2 adultos del 13 al 15 de octubre. Tengo un hijo de 1 año, ofrecéis cunas?

Buenas tardes; Sí, disponemos de cuna gratuita. En caso de formalizar la reserva, indíquelo en las observaciones. Gracias y saludos.

Can 3 people fit in the Superior Suite Room? My children are ages 18, 13 and 11.

Yes, of course! Our Superior Suite are perfect for three people, but keep in mind that it has an extra cost.

Hello, can we bring our dog with us (16kg)?

Hello, we only accept small dogs up to 10 kg. Regards,

hello dear do you have Connecting room?

Yes, we do!

Is there an elevator?

Three, in fact!

Hi, please could you tell me how far are you from the airport, as in time wise? Thank you!

It is around 15km, 20 minutes by car

Somos una familia de dos adultos y un bebé de un año, podriamos reservar está habitación? tienen ustedes cunas disponibles? muchas gracias.

Buenas tardes: Gracias por contactar con Only YOU Atocha. Le informamos que disponemos de cunas. Po rfavor, cuando efectúen la reserva no duden en indicarlo en su reserva para tenerlo en cuenta a la hora de asignarles la habitación. Un saludo,

Can a third person fit in a junior suite?

Hello, Yes, Jr Suite has an extra bed and would add to the final price 50€ extra/ night

Hi! Is the parking included?

The parking is public, but we offer a discount to our guest. 29€ instead of 35€, the normal rate.

do you have on site car parking

Hello we do, open 24h for a price of 29€/ night, no need to book in advance Regards

What size in cm is the full bed? Are twin beds pushed together? We have a king sized bed at home (193 x 203.5cm) and would like something similar.

Our king sized bed is 180x200. Twin beds ar together 90x200 each.

Hello, can we stay in 3 in the Suite Superior, 2 in the large bed and the third on the sofa-bed?

Hello Thank you for contacting us. The Superior Junior Suite Room is available for maximum of 3 persons. However please do not forget to reserve the room for the exact number of persons who will accommodate the room. Greetings, Front Desk Team.

What is the difference between junior suite (single occupancy) and the normal junior suite? Can I book the junior suite (single) & add extra bed?

Hello There is no difference, the price for a Junior Suite sigle or double would be the same if you book just accomodation. Regards

Hello, which room type can I book for 3 adults? Can I request for an extra bed in the room and how much would it be? Thanks so much!

Hello, The room for 3 adults would be the Junior Suite. Adding 50€/night to the total price of the room for 2. Regards,

Good morning, is it possible to add an extra bed in the double room?

For this, the room reserved should be the superior suite. This is the only one fitting the extra bed in

Is there a bar in the hotel?

Actually two!

Is there an area to lie in sun or pool? Thank you

No, there is not!

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Joseph

"Excellent"

Michel

"Okish"

Noemí

"Fabulous"

Edson

"Very good"

Steve

"Excellent in every way"

Allene

"10/10 stay in madrid"

Gavin

"A great choice for the station and art triangle."

Yuri

"Great location and great staffs"

Maria

"Exceptional"

Rapatsa

Julio

George

Mylene

"EXCELLENT VERY APPRECIATED"

ภาวิณี

David

"Stay at Atocha"

Benjaporn

"great hotel in madrid"

Caterina

"I had a very pleasant stay. The staff was very helpful. The location was excellent for my needs."

Linden

"An excellent place to stay, very convenient for Atocha Station."

Deborah

"Good location and comfortable hotel"

Peter

"Ideal for Prado, Thyssen, Retiro, Puerta del Sol etc"

Amado

"Awesome travel experience"

Check-in	From 14:00 Guests are required to show a photo identification and credit card upon check-in
Check-out	Until 12:00
Children and beds	Children of any age are allowed. 1 child (up to and including 2 years old) stays for free when using available cots. 1 person (3 years old and over) stays for € 50 per child per night when using available extra beds. The maximum number of extra beds is 1. The maximum number of cots is 1. The maximum number of guests is 2.
Parking	Private parking is possible on site (reservation is needed) and costs EUR 29 per day.
Pets Allowed	Pets are allowed on request. Charges may be applicable.
Age restriction	The minimum age for check-in is 18

Only YOU Hotel Atocha

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Facilities

Verified User Reviews (25 reviews)