Barceló Corralejo Sands

Dear Guest, thank you for your email. Firstly, we would like to thank you for your interest in Barcelo Corralejo Sands. We can confirm that our pool is heated with fresh water, in compliance with the law in the Canary Islands, up to a temperature of 25 degrees, in the winter season. We hope you find this information useful. We remain at your disposal if you have any futher questions. Best regards. María Menéndez- Front Reception Desk Barceló Corralejo Sands.

Dear customer, thankk you for your mail We inform you that the hotel provides pool towels. Best regards Front Reception Desk

Estimado/a cliente, gracias por su correo. Le informamos que todas las habitaciones disponen de una terraza o balcón, en planta baja y planta alta respectivamente. Saludos cordiales

Dear customer, thank you for your mail. We inform you we have some yoga classes with the animation team, though not every day. Best regards.

Dear guest, first of all, we would like to thank you for your interest in Barceló Corralejo Sands. We inform you that the hotel has a private parking of 8€ per day. You can also find public places on the streets nearby the hotel. Best regards. María Menéndez- Front Reception Desk

Dear customer, thank you for your mail. We inform you that the rooms can be prepare with 2 single beds or a double bed, as customer request. Best regards

Dear customer, we inform you the hotel doesn`t have interconnecting rooms. Best regards

Dear Customer, thank you for your email. We inform you that is not possible to substitute dinner with lunch, as lunch is "a la carte service", and dinner is buffett service. Best regards

is possible to wear smart shorts for the evening meal

Dear Customer, thank you for your email. We inform you that the hotel provides pool towels. Best regards.

Dear Guest, Thank you for your question. We are opened from today on! We hope to may welcome you soon. Best regards, Caroline Deneyer Guest Experience Manager

Dear client Yes, the pool is heated in February. Best regards

Dear customer, we have kids club and mini disco for the kids in January. best regards

Dear Guest, we inform you that our pools are saltwater. Best regards

Dear customer, we inform you that at this moment our pool bar is opened from 10:30 till 00:00, serving the all inclusive drinks. Best regards

Dear Guest, Thank you for your interest in our Hotel. The Bali beds are not private to each room. They are for the whole floor, in common use. You do not have to book in advance neither do they imply an extra charge. Hoping to may welcome you soon!

The Suite is composed by the main bedroom and a separate living room without door

Dear Customer, We inform you that maximum occupancy for the Deluxe romos are 3 adults, 2 adults +1 child (from 2 up to 14 years old), or 2 adults + 1 baby. We hope you find this information useful. Best regards

Dear Guest, thank you for your email. The cost of the taxi is around 50€-55€, and it takes approximately 50min. The restaurante closes at 21:30 for the evening meal; if customers arrive later than 21:30 we always order a late cold snack. Best regards

Dear customer, Thank you very much for your email. We inform that the hotel doesn't have interconnected rooms. Best regards

Dear Guest, thank you for your email. we inform you that all the rooms have a terrace or balcony, and there are cots available. Best regards.

Dear customer, thank you for your email. Prices and availability can be checked on our web www.barcelo.com. Best regards

Dear customer, thank you very much for your email. We inform you that upgrading to all inclusive is possible upon arrival, always depending on the availability and with an extra cost. I hope you find this information useful. Best regards

Dear Customer, first of all, we would like to thank you for your interesting in Barceló Corralejo Sands. We inform you that, on the suites, there is living room with no door in between with a sofa bed. We hope you find this information useful. We remain at your disposal for further questions. Best regards. María Menéndez-Front Reception Desk

Dear customer, thank you for your email. We inform you that the hotel provides cots with no cost. Best regards

Dear Client, the nearest surf spot is 2km from the hotel. Kind regards

Dear Guest, Thank you for your question. We are sorry to inform you that we do not have an indoor pool. Our hotel has two pools, one main pool and one children's pool. We hope to may welcome you soon. Best regards. Caroline Deneyer

Dear client, Our province is Las Palmas, Islas Canarias Kind regards

Dear Guest, Yes, our hotel is open again. We request a negative Covid-test (quick test or PCR) or a proof of vaccination upon arrival at the hotel. We hope to may welcome you soon. Best regards, Caroline Deneyer. Guest Experience Manager.

Dear client, We would like to inform that our miniclub is from 4 years. Children less tan 4 years can attend the activities in the miniclub, always under parents surveillance. Kind regards

Dear Sir or Madame, you have to ask for the iron at the reception. We take it to the room. Thank you.

Dear customer, thank you for your email. The prices are different depending on the dates and type of room booked. All the information is displayed in the extranet. Best regards.

Dear Guest, Thank you for your question and interest in our Hotel. We are sorry to inform you that we do not allow pets in our Hotel. Best regards, Guest Experience Manager Barceló Corralejo Sands

Dear customer, thank you for your interest. Due to the Covid situtation, the water circuit at the spa is closed. The rest of the services as pools, animation, kids club, massages&treatments at the spa are opened, Best regards

Dear Guest, Thank you for your booking in our hotel. Our rooms have either balcony or terrace. Please do not hesitate to contact our reception team directly to inform us of any room request you might have. Looking forward to your stay!

Dear customer, thank you for your mail. We inform you that th spa is an extra service: spa circuit is 10€ per person, and massages and treatments have different prices, depending on the type and the duration. Best regards

Good morning, Yes, our pool is heated in December.

The schedulle of miniclub depends on the time of the year, usually between 4 and 5 hours a day. The minimum age is 4. Less than 4 can be in the miniclub always with their parents. Kind regards

Dear client, the hotel does not provide transfer from/to the airport, however there are taxis available on the exit of the airport. kind regards Barceló Corralejo Sands

Dear customer, thank you for your mail. The pool is heated according to the law between 24º-26º.There is a kids club for children from 4-12 years old; if children are underaged, they can't be left alone but they can join it. Best regards

Dear customer, thank you for your email. We inform you that the fitness center is included in the standard room rate, while the indoor pool is an extra service. Best regards

Dear customer, the pools are heated according to the Spanish Law in between 24º-26º. Best regards

Dear customer, the all inclusive service includes branded drinks. Other special branded drinks have an special price for the all inclusive guests. Best regards

Dear customer, The all inclusive includes breakfast, lunch A la Carte and dinner; drinks from 10:30 till 00:00, snacks from 10:30 till 19:00 and spa circuit (that depends on the Canarie Government due to the actual situation).Best regards

We have Deluxe rooms on the first floor and on the ground floor , with balcony or terrace , in both cases they have pool view .

Dear customer, We inform you that maximun occupancy on the suites are 3 adults, 2 adults&children (0 years up to 112 years). Best regards

Dear customer We inform you that the suites have two tv: one in the main bedrom, and one in the living room. Best regards.

Good morning, We don't have a transfer service from the airport to the hotel.However you can take a taxi, it's easy to find them at the exit of the airport and the price is approximately 60 euros.

Yes, the wellness area is available.

Dear client, The suite, as a separate living room from the main room, however it does not have a door. You can request baby seats to the taxi drivers in the airport. Kind regards Barceó Corralejo Sands

all the balconies/terraces are equipped with chairs and table

Dear customer, thank you for your email. We inform you is not possible to swap dinner for lunch as they are different services. Regading the kids club, is for children from 4 to 12 years. When underaged, they can join the kids club but not left alone

Dear customer, thank you for your mail, We inform you that the rooms with spa bath have not their own cabanas. There are few units to be used just for the customers staying in these type of rooms. Best regards-Reception

Dear customer, we inform you that the price is per person/ per day. Best regards.

Dear Guest, We inform you that we do not have any conecting rooms in our hotel. Once you have made your booking please advise us of your allocation preferences. Kind regards

Good morning, Smoking is not allowed within the hotel's enclosed spaces and children's areas. You can use the balcony or terrace of your room and open spaces of the hotel.

Dear Mrs Arter, We inform you that have available suites on ground and upper floor. However, not all have pool views. Please send us your request once your booking is confirmed. Kind regards

Dear customer, we inform you that the hotel does not have rooms with sea view. Best regards

Dear customer, we inform you the hotel does bed&breakfast, half board and all inclusive service. You are able to book a room with all inclusive board, there is availability. I hope you find this information useful. Best regards.

Dear Customer, we inform you that you can get a room with a double bed or 2 single beds. You just need to request on your booking a double bed and the room will be prepared as requested. Best regards

Dear client, we inform you that we do not allow inflatables in the swimming pool. kind regards Reception Barceló Corralejo Sands

Good afternoon, We inform you that the suite as the sofa bed in a small living room separate from the main bedroom. However it is separated with a wall, not doors. Kind regards Paula Escórcio

The capacity for a double room is 2 people (25 square meters) however in a Deluxe room the capacity is from 3 adults or 2 adults and 1 child (33 square meters) .

Estimado Huésped, Nuestro plan todo incluido incluye bebidas alcohólicas como cocteles, cerveza, cava, licores,... No duda en ponerse en contacto con nuestro recepción para mas información. Saludos cordiales, Caroline Deneyer

we do not offer a drinks package for the evening meal , the drinks are included in the All Inclusive service only

The half board service include breakfast end dinner . Is not possible to change dinner for lunch because the dinner is a buffet service and the lunch is "a la carte" .