Grand Hotel Casselbergh Brugge

Hoogstraat 6 Bruges

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Description

Grand Hotel Casselbergh offers historic features and modern facilities in Bruges, 270 metres from the Grote Markt. This 4-star hotel includes free Wi-Fi and a wellness centre in the 16th-century cellars. Flat-screen cable TV, a minibar and tea and coffee making facilities are provided in the air-conditioned rooms at Grand Hotel Casselbergh Brugge. Some of the rooms are in the old part of the building whilst others are in the modern wing. Casselbergh is 15 minutes’ walk from the Beguinage and De Halve Maan Brewery. Bruges Railway Station is a 20-minute walk away. The wellness centre includes a hammam, sauna and Turkish bath. There is also a fitness centre and a selection of relaxing massage treatments is available. An extensive buffet including scrambled eggs, bacon and pastries is served in the grand breakfast room. There is also a bar with original features including a fireplace.

Facilities

About the property's amenities and services

Bar
Fitness centre
Golf course (within 3 km)
Business centre
Laundry
Facilities for disabled guests
Massage
Sauna
Breakfast in the room
Ironing service
Lift
Soundproof rooms
Room service
Meeting/banquet facilities
24-hour front desk
Non-smoking rooms
Safety deposit box
Spa and wellness centre
Dry cleaning
Family rooms

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Verified User Reviews (25 reviews)

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Tom
4

"Very comfortable and close to everything"

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Ivan
4

"Best hotel in Brugge"

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Oien
4

"Very good."

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Mark
4

"Fabulous"

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Ginko99
4

"Exceptional"

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Jennifer
4

"Amazing hotel in the heart of Bruges"

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Mark
4

"A wonderful time in a fabulous location"

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Brierlie
4

"Wonderful stay in a beautiful hotel with incredible location."

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Harry
4

"Would recommend staying here. Good location in centre of old town in Bruges"

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Lizzie
4

"Exceptional"

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Christina
4

"Wonderful stay, great location as we went for the Christmas Markets"

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Leandra
4

"Nice hotel for a romantic gateway"

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Trivett-moore
4

"Very good"

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Kidd
4

"Great time walking around a beautiful town and staying at a lovely hotel"

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Valeriia
4

"Fabulous"

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Marucia
4

"Perfect!"

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Nathan
4

"A lovely room in an unbeatable location"

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Sergey
4

"Few days in fairytale"

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Florin
4

"everything was very good, except for the event described."

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Christopher
4

"The hotel that constantly delivers with staff that can’t do enough for you"

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Kali
4

"Fabulous"

Photos By Guests

Photos shared from Guests

Hotel Policy

Here are some policies led

check inCheck-in
From 15:00

Guests are required to show a photo identification and credit card upon check-in

check inCheck-out
Until 11:00
check inChildren and beds

Children of any age are allowed.

1 child (up to and including 2 years old) stays for € 15 per child per night when using available cots.

1 child (up to and including 2 years old) stays for free when using existing beds.

1 person (3 years old and over) stays for € 50 per child per night when using available extra beds.

The maximum number of extra beds is 1.

The maximum number of cots is 1.

The maximum number of guests is 5.

check inGroups

When booking more than 5 rooms, different policies and additional supplements may apply.

check inParking

Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

check inPets Allowed

Pets are not allowed.

FAQs

Here are Some Frequently Asked Questions

How much is parking?

Dear Thank you for your interest in Grand Hotel Casselbergh. A space in our carpark costs € 25,00 per night. We wish you a lovely night. Kind regards Pauline Van Langenhove Front Office

Are all rooms accessible - my wife struggles with a lot of stairs

Dear First of all thank you for your interest in Grand Hotel Casselbergh. I am sorry to inform you not all our rooms are accessible with stairs, especially in the historical part of the hotel. But I am happy to inform you the majoruty is. In the renovated part of the hotel all rooms are certainly available by lift, the quality rooms for example. What roomtype were you planning on booking? I wish you a lovely evening Kind regards Pauline Van Langenhove Front Office

Do you have smoking twin rooms available

Dear, Thank you for your interest in the Grand Hotel Casselbergh! We do have twin rooms available but please note that all rooms and the entire hotel are non-smoking. We hope to welcome your soon.

Hi, Is the sauna area currently opened to guests, or is this area closed due to covid restrictions? Is there a swimming pool?

Goodmorning Thank you for your message. The wellness area is currently opened to guests only, from 10 AM till 10 PM. There is no swimming pool in our Spa centre. Kind regards Simon Front Office

How much is a taxi from your Hotel to Train Station

Dear Sir/Madam, First of all thank you for your interest in Grand Hotel Casselbergh. A taxi from the train station to the hotel (and the other way aroud) will cost you about 10-15 euros. Kind Regards Front Office - Grand Hotel Casselbergh

Hi do you store luggage for guests until it is check in time? or after check out time?

Dear It is possible to store your luggage at the reception before check-in and after check-out for free if necessary. Grand Hotel Casselbergh

how do I get to you from train station?

Dear Thank you for your message! You can take the free shuttle bus to the square market and have a 5-minute walk to the hotel or you can take a taxi (located at the front of the train station) to the hotel. Grand Hotel Casselbergh

Do you have an iron available for guests?

Dear, We provide a iron for our quests. Kind regards Chelsea - Front Office Grand Hotel Casselbergh

hi is it possible to make 1 bed instead of the two single beds to join?

Dear, It's possible to have a double bed or a twin bed. We ask you kindly to specify in advance, so we can allocate you such type of room. Best regards, Grand Hotel Casselbergh

Checking to see if the Quality rooms have access by elevator. What areas of the hotel do not have access by elevator?

Goodevening, all or our Quality (and Quality Canalview) rooms are accessible by elevator. In the historic wing of the hotel, some rooms do require a couple of stairs, so it's better to request an easily accessible room beforehand.

Do you have any outside seating?

Dear Madam, Dear Sir We do not have a outside seating area. Kindest regards.

Which rooms have an overhead shower?

Dear, almost all of the rooms have an overhead shower. However, please don't hesitate to note this in your reservation requests. Kind regards, Elise

Can you get a taxi from the station to the hotel

Dear, There are always taxi's in front of the station, the cost is between €10 - €15. Best regards, Grand Hotel Casselbergh

Hi there , do you have a separate shower cubicle or is the shower part of the bathtub Thanks

Good evening sir/madam. The showers in our bathrooms are either in a cubicle or part of a bathtub, depending on the room. If you have any further questions, feel free to ask. Front Office - Grant Hotel Casselbergh

Hi. Is there a separate shower to the bath, in each room?

In almost all rooms we have a seperate shower.

Hi, which rooms have a nice view on the canal?

Dear, The quality/comfort room with canal view (this is a specific room type). It's the only room type with canal view. Best regards, Grand Hotel Casselbergh

Hi Do you have a lift? Trish

Dear Trish, Thank you for your message. Yes, the hotel has lifts. Kind regards, Elise | Co-Front Office Manager

Hi, I am planning on booking 2 superior rooms for this weekend. Kindly let me know if they are accessible by lift. Regards, Anindya

Dear Anindya, Thank you for your message. Yes, all our Superior rooms are acsessible by lift. Kind regards, Elise - Co-Front Office Manager

Is there a lift to the canal view rooms in the hotel?

Dear, Yes there is. Kind regards, Elise - Front Office

Your room states double or twin. I want a double, how can I chose that as I don’t want a double

Dear Sir/Madam. Thank you for your enquiry! You can always send your bedrequest to us through the communication centre of booking.com. Our kindest regards, Front Office, Grand Hotel Casselbergh

do your rooms have shower gel etc?

Dear sir/madam, thank you for your question. Every room has shower gel, shampoo, conditioner and hand soap. Kind regards, Front Office Grand Hotel Casselbergh

Hi! Do you have mini refrigerators in your rooms?

Good evening. Yes, each room has a mini refrigerator. Kind regards, Grand Hotel Casselbergh

Hi, do you have a breakfast suitable for vegetarians?

Goodevening. Absolutely, we have a very wide variety in our breakfast buffet, so there are plenty of options for vegetarians and vegans. Kind regards, Simon.

Hi, do you have a safe place for two bikes for the night?

Dear, you can park the bikes in our secure car park. Kind regards, Elise - Front office

hi, is parking available for today?

Dear sir/madam, you can always call the hotel directly to check if we still have availability in our car park on the day of your arrival. Kind regards, front office Grand Hotel Casselbergh

Hi Looking to bring my mum to Belgium where her dad was in the war. She’s 87. Looking for good access executive room with a nice view and parking.

Dear Sir/Madam, Thank you for your interest in our hotel. If you book an executive room you can always send us a request for room 1103, 1107 or 1122. These are our most accescible rooms. It is possible to reserve a parking spot (25 euros/night)

Is there a high chair for a baby in the breakfast room?

Dearest, We're happy to confirm there are baby chairs available in our breakfast room. Best regards, Front Office Grand Hotel Casselbergh

which room type is equiped with walk-in shower? thank you.

Dear sir/madam, thank you for your question. Every room type is equiped with walk-in shower, expect our superior rooms and some quality rooms. You can always add this request to your reservation. Kind regards, Grand Hotel Casselbergh

Hi - can you accommodate a vehicle 2m high in your parking spaces please? Regards Mike

Dear Mike, the max height is 2m, the max width is 2.20m. Kind regards, Grand Hotel Casselbergh

Hi, I have just booked a 3 night stay in your hotel in March. My wife is coeliac, are there gluten free options available for breakfast. John

We have gluten free options available indeed

Hello, do you have rooms suitable to access with a pram as we are travelling with our daughter who is 7 months (eg a lift). Thanks.

Dear Sir/Madam, Thank you for your interest in Grand Hotel Casselbergh. All our rooms have elevator access so a pram won't be of any trouble . Kind regards Sandrine Grand Hotel Casselbergh

please let us know about parking?

Dear sir/madam. Thank you for your question! We have an underground parkinglot available for our guests for a supplement cost of €30 per night. Please let us know if there are more questions. Our kindest regards, Front Office, Grand Hotel Casselbergh

We’ll be there this monday. Is the laundry self service?

Dear, there is unfortunately no self service laundry service. Kind regards, Grand Hotel Casselbergh

do you have interconnecting rooms? or can you guarantee to rooms next to each other? we are a family of 4.

Dear, We do have interconnecting rooms in our quality rooms and quality canal view rooms, please indicate this in your reservation so we can allocate your rooms accordingly. Best regards, Grand Hotel Casselbergh

Do you have interconnecting rooms with adjoining door? This is for a family of 4 - 2 adults and 2 teenage kids.

Dear, We have some rooms that have connecting doors. These kind of rooms are the qualtiy canal view rooms. Kind regards Grand Hotel Casselbergh Chelsea - Front Office

Hi we need 2 double rooms Oct 3 - Oct 6 - do you have superior view rooms available

Dear Madam, Dear Sir, Please contact us via frontoffice@grandhotelcasselbergh.com to send you availibility for the requested dates, please. Kind regards, Front Office Team

Hi do you offer private booking for the wellness centre please ? thanks

Good morning, thanks for your message. We do not offer private booking of our Spa area. The hammam & sauna are accessible to our hotel guests as a complimentary service. Kind regards, Evelien

hello - do you charge €30 to park a motorbike? thank you Kim

Dear Kim Thank you for your question! We do not charge the 30 euros for motorbikes. Kind regards Front Office Grand Hotel Casselbergh

Hi we are family of 5 two adults and 3 kids (17,16,9) we need two rooms not duplex and double is it possible ?

Dear Madam, Dear Sir thanks for your message. We can book two rooms for you; one Quality double & one Quality Triple room. If you contaxt us directly, we can make a price offer for you. Kindest regards.

Hello, please, could you tell me if the quadruple duplex room has one toilet or two? Thank you very much, greetings.

Dear There is one toilet available in the quadruple duplex room. Kind regards Grand Hotel Casselbergh

Hi. Do you have parking available at your hotel? Kind regards Allison

Dear, Yes, we do have parking available in our underground parking at € 25/night. Best rergards, Grand Hotel Casselbergh

Hi there - we are stopping at your hotel on the evening of the 19th October- we require parking - do we need to book. Thank you

Dear It is better to reserve your parking spot beforehand. After that we can send you the instructions to our underground parking. Kind regards Grand Hotel Casselbergh

Hi are the comfort rooms in the old part of the hotel

Hi there! The comfort rooms are our quality rooms which are situated in the modern part of the hotel. If you are looking for rooms in the historic/ old part of the hotel, you need the executive/ superior or deluxe rooms.

Good Evening, Could you advise if you have a height limit for your parking? Regards

Goodevening, the maximum height of our private, underground parking is 2,04 metres. Kind regards, Simon

Hello, We will be traveling with 2 bicycles, I want to ask if there is any place we can store them, or we can keep it in our room? thanks.

Dear, Bicycles can be parked for free in our car park. Kind regards Grand Hotel Casselbergh Chelsea - Front Office

Which room type would I need to book to guarantee a walk in shower please and how far is the nearest car park

Dear, We do have rooms with walk-in shower in our catogery Deluxe of Executive. We do have a private, underground parking of the hotel ( reservation needed ) at a supplement of 25 euros per night. Public parking areas on a 5-minute walk from the hotel ( Pandreitje or Alfaparking ) Kindest regards

Hello we are looking to visit your hotel at Christmas this year. Can you tell me what time breakfast is available? Thank yiu.

Dear, Breakfast is served from 7h00 until 10h30 on weekdays and from 7h30 in weekends. On New Year the breakfast is until 11h. Best regards, Grand Hotel Casselbergh

How far is the train station from your hotel ?

Goodmorning As we are in the middle of the city center, the train station just outside of Bruges is about a 25-minute walk. However, you may either take a taxi and a local bus towards to market square, two minutes from the hotel. Kind regards Simon

Do you have bicycle storage or can I store my bike in my room

Dear guest Bicycles can be stored in our undergroud, private parking lot. This is free of charge and the parking has camera surveillance, so there's no need to place your (race) bike in your room, although you're allowed to. Kind regards Simon

Hello Can you tell me which rooms have the view of the canal and are these rooms quieter than on the front thanking you

Dear, the quality rooms with canal view have a view over the canal. These rooms are not on the front. Kind regards, Grand Hotel Casselbergh

Is there a "Deluxe Tripple Room" on a ground floor? Or on a floor accessible by elevator?

Hi, all our duplex triples are on the 2nd floor. Kind regards Sandrine

Good afternoon, I am looking to book a TWIN room, but it must have a walk in shower, do you have such a room please?

Dear, All our room types are available in twin beds except for our junior suite; all rooms have a walk-in shower. Have a nice day! Best regards, Grand Hotel Casselbergh

Good morning, I just wanted to confirm if the Spa and Hammam are included in the price, if needs to be booked in advance and any other important info

Dear Sir, Madam, The Spa and Hammam are indeed included in the price - and are open daily form 10h tot 22h. Reservation beforehand is not needed. Kind regards, Front Office Grand Hotel Casselbergh

Good evening. I am hoping to book a room on the 16th-18th December. For that time period would accessibility be at all affected by Christmas markets?

First and foremost, thank you for your interest in our hotel. We only have availability for an executive room from the 16th of December until the 18th of December. Rate for two nights: €1076 (breakfast included) Kind regards, Jacob - Front Office

Hi we are looking at making a Booking for 1 nights stay on Thursday the 9/2/23. Can I check that I can have a parking space for my car before I book.

Hello! We have an underground parking where you can park your car safely for the additional cost of 30 EUR per night. Kind regards, Grand Hotel Casselbergh

Is the parking at the hotel or is is at another location

Dear, Our parking is at the hotel, but underground. So when you make a reservation for the parking, you receive instructions how to get there. Have a nice day!

Hi, I’d like to book but want to make sure I have a spacious room (executive) in the old building. How can I make that possible? Thanks!

Dear Madam, Dear Sir please contact the hotel directly after your reservation. Kindest regards.

Sorry, I mean - is it possible to add an extra bed in the canal view rooms? Thanks

Dear Sir or madame, Thanks a lot for your message. Unfortunatelly there is no place for an extra bed in the rooms with canal view. But we can provide you Quiality Triple Room or Duplex Triple Family Room depends on availability. Kind regards

Hello, We have reserved rooms for a stay with you in April and will be driving our electric vehicle form Paris. Does your garage offer electric vehicle charging or is there a charging stationer by? Thank you. Best, Frederique

Dear Guest, Unfortunately it's not possible to charge your car in our underground parking, there's a charging station at only 500m from the hotel: Park 2. Best regards, Grand Hotel Casselbergh

Hello, the description for the standard tripe room doesn’t mention a bathroom as the other types of rooms. Do all the rooms have bathrooms?

Good morning. Indeed all our rooms have a bathroom which include: bathtub , shower, sink, shower gel, conditioner, shampoo, toilet and some towels as well.

is standard triple room accesible by elevator?

Yes it is perfect accessible by elevator. You will have to take two elevators to get to your room if you don't want to use any staircases. We can give you some further intel at check-in.

Hello, Is it possible to request a room with a separate shower (not in bathtub), elevator accessible, not on top floor with rafters in room? Thanks!

Good afternoon! We're happy to confirm that almost all our rooms have separate showers and are elevator accessible. Just mention it on your reservation and we'll make sure to arrange it! The same for a lower floor room. Have a nice day!

Does the standard double/twin room have a private bathroom?

Dear Thank you for your interest in Grand Hotel Casselbergh. The toilet is mostly in the bathroom, but that room is indeed seperated from the sleeping area. I hope this answers your question. Kind regards Pauline - Front Office

comment reserver un parking

Vous pouvez nous envoyer une message.

Hello, how old do you have to be to use the spa and fitness centre??

Dear Sir / Madam. Minors under the age of 18 have to be accompanied by their parents but otherwise ther is no minimum age to it. If you have any further questions, please feel free to ask. Kindest regards, Grand Hotel Casselbergh

Do you allow pets

Goodmorning, we do not accept any pets in Grand Hotel Casselbergh. Kind regards, Simon

Hi..how much is parking ?

Dear, Parking is available at € 25/night. Best regards, Grand Hotel Casselbergh

Hi there what is the size of this room please?

hi the room size for the requested room is: 68m²

How to book car park

You can just book a car park by sending us a private message, then we will send you your parking confirmation. Kindest regards Front Office

Is the Deluxe Quadruple Room located along the street? And if so is it quiet and sound proofed? Thank you so much.

The quadruple room is located along the street. Due to the high floor and sound-proofed windows this causes no inconvenience.

Hello I’m looking to book your triple room 19th -21 December 2022 can you confirm if parking is available thank you Perry Mercer

We have parking availability for those dates.

what is the difference between a standard versus a superior room please?

Dear Sir/Madam, The Standard room is located in the modern wing of the hotel. The Superior room is located in the historical part of the hotel.

Hello, we have a VW camper van approx. 2 metre high and wonder if the parking at the hotel can accommodate our campervan. thank you

Dear, I'm afraid that the maximum height of our parking 2 m is. The highest parking of Bruges is 'Parking Station' with a maximum height of 2.15m. Kind regards Elise

Hello do you serve breakfast in the room over Christmas? Also which room faces the canal?

Good afternoon! Yes, we do serve breakfast in the room with a supplement of € 20. Only the canal view rooms (as marked in the room title) have canal view. Have a nice day!

Can my 5 year old stay with us in the same room

Dear, it is possible if we place an extra bed in the room for the additional cost of 35 EUR per night. We wish you a lovely day! Grand Hotel Casselbergh

Hello! Can we book the quality room with canal view with our child who is 1 year old? I can only book it without inputting my child at the moment.

Dear We can place a baby cod in the room for an additional cost of 15 EUR per night. Kind regards, Grand Hotel Casselbergh

Do you have 2 adjoining rooms or 2 single rooms available for 20 May? 2 adults.

Unfortunately, we don't have any adjoining/connecting rooms left for those dates.

Hi Does the comfort twin and superior twin accessed by lift Thanks

Dear All our rooms are accessed by the elevator. Grand Hotel Casselbergh

We will be traveling with another couple and I will be paying for our rooms on my credit card so we will be sure to have rooms at the same hotel. Will we be able to put the rooms on 2 credit cards upon arrival at your hotel?

Best, Through booking.com, you can choose to pay for the room in advance or pay at reception. If you want to pay at the reception, we will just take an authorisation from your credit card 5 days before arrival as a guarantee.

Can I pay at the hotel,not in advance

Dear Mr. / Mrs, The payment can be done at the hotel, no problem. We will just ask for your credit card information as a guarantee in advance.

Hi, We need a room which we can open the window because of the covid and we also need a parking lot for our car

Dearest, This is certainly possible, just mention this into your reservation and we'll make sure to allocate you such room. Parking is possible upon availability and reservation at € 25/night. Please contact us directly to do so.

Bonjour, L'accès au SPA est-il compris dans le prix des chambres ? Bien à vous, Lembrée Florence

Chère Mme. Lembrée Merci pour votre message. L'accès au SPA est bien compris dans le prix des chambres et est uniquement réservé pour nos clients. N'hésitez pas de nous contacter directement, si vous avez encore des questions. Cordialement Simon

Is the Dulex Quadruple Room accessible by an elevator? If not, how many floors would we be required to climb to get to the room?

The Duplex Quadruple Room can be reached after taking the elevator and a staircase, which contains about 13 steps. The room itself also contains a spiral staircase.

Hello, could you please tell more about babysitting services offered? Who does it and what’s the price? Thank you.

Dear Sir or Madam, please contact the hotel directly as we are not able to provide any contact information on this general platform. We do not have inhouse babysitting services but we can provide you with information of someone who can do this.

Are dogs allowed

Dogs are not allowed in our hotel

Is it possible to add an extra bed in the superior canal view twin room?

Dear We do not have superior rooms with a canal view, but it is possible to place an extra bed in the superior room. Please mind that this is an additional cost of 15 EUR/ night. Kind regards Grand Hotel Casselbergh

Hi, can I reserve car park for my staying 4-5 february? Kind regards

Dear, It's certainly possible, please send us a message via your reservation as this is the public page and we can't see your name. Parking is available at € 30 per night. Have a nice day!

$201 /night

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