Mantra Hervey Bay

Can you walk into the shower? I walk with a cane & can't step over a bath.

We have a limited number of standard rooms with a walk in shower. Please contact the hotel to check availability of these rooms as most have Spa baths.

Do you have a lift

Yes, we have a lift in each tower that serves all floors.

Is there aircon in the bedroom at the one bedroom appartments? How high is the ceiling? How wide is the balcony?

No Aircon in the bedrooms unfortunately just the lounge area. Good question!

what type of breakfast is it

Our rates online are based on Room Only, as we do not have our own restaurant onsite. Breakfast vouchers can be purchased at the property to be redeemed at the adjacent cafe. Please contact the hotel reception for more information.

are there sea views?

Yes indeed!

Disability facility available

Currently no disabled rooms are available.

Do the rooms have a microwave?

Hi there, our 1/2/3 Bedroom Apartments have kitchenettes containing a microwave. - Mantra Hervey Bay

Hi there do you have lifts?

Both towers have a lift to all floors

do i need to bring bed sheets and towels, and can i make coffee in the rooms

Linen is provided. Tea/coffee making facilites available in all rooms.

Do ypu have smoking area

There is smoking allowed on balconies of the apartments but there is only 1 DOSA at the resort.

In regards to the wifi available, what is the charge? I am looking to stay for a work trip so I need good access to the internet but unsure how much this will cost?

WIFI is complimentary

Do the rooms have a safe .?

Our rooms do not have safes - Mantra Hervey Bay

Hi, the double bed sizes stated seem very small compared to Australian standard bed sizing. Please confirm sizes are correct.

Hi there, our apartments contain King beds. - Mantra Hervey Bay

Is the pool heated?

The pool is heated to around 23 Degrees Celcius all year round.

Do you have a restaurant and room service?

We unfortunately do not have a restaurant on-site. There is an assortment of restaurants within the Marina precinct for you to choose from. - Mantra Hervey Bay

is breakfast included

We do not have an on-site restaurant. There is an assortment of cafes and restaurants within the Marina precinct for you to choose from. - Mantra Hervey Bay

Do you to pay for the WiFi please? Is there free parking available?

Wifi is Complimentary. Parking is also complimentary, however subject to availability.

Is there a washing machine available to guests

Laundry facilites are available in our 1 and 2 Bedroom Apartments

e.g. do your apartments have a room safe?

Hi there, unfortunately, our units do not contain safes. - Mantra Hervey Bay

Hi! Are there 2 bedrooms at lower levels? we have kids and I just get paranoid being too high up. 😎

Our 2 Bedroom Apartments are located on Levels 1 - 6. Please specify preferences at time of booking. - Mantra Hervey Bay

Can you smoke on balcony or patio

Yes you may.

Is there cooking facilities like a microwave in the room

Cooking facilites are available in our 1 and 2 Bedroom Apartments

can I have twin beds instead?

Hi there, yes - our beds can be made into twins prior to your arrival. Requests can be made at time of booking. - Mantra Hervey Bay

Can you have twin beds in a one bed apartment in either the Mantra Hervey Bay

Hi there, yes - our beds can be made into twins prior to your arrival. Requests can be made at time of booking. - Mantra Hervey Bay

Need a disability shower not one above a bath. No stairs. Can you accommodate me

Hi, accessibility showers are available upon request which can be added at time of booking. - Mantra Hervey Bay

Do you have a lift and is it ashomwer in bathroo?

Hi there, yes we do have lifts servicing all 6 floors in the resort. There will be a shower over a bath in bathroom, with a handful of units containing a walk-in shower. Requests can be made at time of booking - Mantra Hervey Bay

are you actually wheelchair friendly

We are however we only have one accessible apartment that we manage, this is currently booked until May 2023

Hi, if I book a one bedroom apartment for three people what is the sleeping arrangements for the third person please?

Hi there, a sofa bed can be made up prior to arrival for the 3rd person. Please make requests at time of booking. - Mantra Hervey Bay

What floor are the studio apartment

We have studio rooms on all floors of the property.

can you have separate beds in the one bedroom apartments

All of a beds are king zips, meaning they can be split into twins. Please specify any requests at time of booking, - Mantra Hervey Bay

What are the fees for parking? Do you supply a mattress topper for the bed?

Parking is Free (subject to availability) Mattress toppers are supplied.

am i able to pay on arrival? and do you accept the cashless debit card?

Depends on how you book. It is always best to call the resort direct for any bookings.

I require accommodation for 3 adults and was recommended a 3 bed apartment, however in the description it implies that there is only one double bed. What sleeping facilities would there be for the 3rd adult. Thank you

Hi there, if booking a 3 Bedroom Apartment, you can choose configuration of the beds (standard is 2 x King & 2 x Singles) - but can be made up as per your requirements which can be requested at time of booking. - Mantra Hervey Bay

Can you smoke on the balcony

Yes smoking on your balcony is permitted. Please keep the sliding door closed. Ashtrays are located under the sinks

Can the double bed be split into 2 single beds?

Yes all beds are king zip and can be split

When will mantra Hervey Bay take payment

we take all forms of payment currently except cash payments

Do apartments have washing machine and dryer

Apartments Do have laundry facilities, however the Standard Hotel Rooms (Double or Twin) Do not. There is a coin operated Laundromat located in the shopping arcade next door.

With the one bedroom apartment is there a sofa bed or trundle bed. I'm wanting to book 1 adult, 2 kids

We can provide sofa bed for 3rd guest

Hi I’m wondering if I can park a 4.5m open tinnie on the property somewhere secure while fishing and staying at this property Overall length 5m.

Hi there, unfortunately, we are unable to allow boats into our secure parking area. The Urangan Marina has a secure parking area who will be able to assist with parking your boat. - Mantra Hervey Bay

are there lifts in the building as we are unable to walk up stairs, we also need a walk in shower as we are unable to use a shower over bath.

Yes, we do have lifts. Walk in showers are available upon request. - Mantra Hervey Bay

Is this hotel pet friendly

Hi there, unfortunately, pets are not permitted. - Mantra Hervey Bay

Can you smoke on the balcony

Hi there, smoking is permitted on balcony. Please ensure doors are closed behind you. - Mantra Hervey Bay

do all have oven and stove?

Not all units have full kitchen facilities. Some have Kitchenette with a Bar Fridge. A Full kitchen is on request basis only

Do you have rooms with walk in showers not shower over bath

Walk in showers are available upon request at time of booking. - Mantra Hervey Bay

can you get breakfast and how much

Sorry we only offer room only rates

Hi, we are looking to head up in winter, any of the swimming pools heated?

Our pool is heated to around 25c - Mantra Hervey Bay

Do you have secure parking for a car and jet ski?

Unfortunately Boats and trailers are not permitted in our car parks. The closest option to store these would be with in the marina managers compound. To book call 4125--3822. This is an external business and additional charges apply

Is there undercover parking?

Our secure car parking area is covered by shade sails - Mantra Hervey Bay

What's your best room

All of them!!

We need a ground floor 1, bedroom apartment..can you help.... Pawel gonstaw

Hi, ground floor apartments are available upon request which can be added at time of booking. - Mantra Hervey Bay

You offer free cancellation until 23rd September for a booking in October. When would my credit card be charged please ?

Payment is automatically taken by our Trade Reservations team 7-10 days prior to travel (or 30 days prior for travel within peak seasons).

does double room have cooking facilities

Hi there, our double rooms do not have cooking facilities. Our 1 Bedroom Apartments have kitchenettes should this be something you require. - Mantra Hervey Bay

I'm booking a 1bedroom apartment for 3 adults. I see there is a sofa bed in the room description and I see the cost is $80 above the 2 person tarrif. With that in mind I assume the sofabed is made with sheets and extra pillow/covers, can you confirm that please?

Sofa beds are made up with sheets and extra pillows etc. - Mantra Hervey Bay

Hi, What’s the sleeping arrangements for the third person in the one bedroom apartment?

A sofa bed can be made up for your arrival. - Mantra Hervey Bay

Is this the room with balcony into the pool

Sorry, the 1 bedroom spa apartments do not come with direct pool access

Do the apartments have full kitchen facilities?

Most of our apartments have kitchenettes, some have full kitchens but this cannot be guaranteed.

Do your two bedroom apartments have a bathroom and an ensuite

Our Standard 2 Bedroom apartments have one bathroom. However our 2 bedroom Dual Key apartments have 2 bathrooms.

Is there a toaster in the room

Hi there, our double rooms (studio/hotel style) do not. Our 1 Bedroom Apartments and above have a kitchenette containing a toaster etc. - Mantra Hervey Bay

Is reception 24 hours?

Reception hours are 7am - 9pm.

Is there a spa bath in the 3 bedroom dual key apartment?

Some have a spa bath but this can not be guaranteed.

Could you please explain more fully about the Two bedroom apartment with interconnecting door - I'm assuming this is actually two single apartments that can be connected - correct?

These rooms are made up of an adjoining Hotel Room and One Bedroom Suite.

Hi if is there any rooms available that have pool access.. also the 1 bedroom spa room can I get a fold out bed at all

This is available on a request basis only. Please add this to the comments in your booking. Any requests received are dictated by availability only and we cannot guarantee that all requests can be met at your dates of stay - Mantra Hervey Bay

kitchen and balcony overlooking harbour and king size bed for 2 people

Is there any rooms on ground floor that you can swim straight into your pool

walk in shower with a unit that has a view of the boat harbour

Do you have parking available for a 5.5m boat on a trailer?

Unfortunately not. The Hervey Bay Marina may be able to assist. - Mantra Hervey Bay

I am just enquiring about the 3 bedroom apartment that says it can sleep 7 people, but just wondering if there is a bed that accommodates 7th person?

The additional (7th) Persons sleeping arrangement is on the sofa bed located in the lounge area.

Free car parking?

Parking is complimentary. - Mantra Hervey Bay

what are the pool operating hours please

Pool opening hours are 7am to 9pm

Hi. Do you allow pets?

We are a pet-free resort. - Mantra Hervey Bay

Hi do the 1 bedroom apartments have water views please

Good Afternoon Most of the one bedroom apartments do have at least a side marina view. Please be aware room requests such as ocean view are not guaranteed. Regards Mantra Hervey Bay

is there any units that are right at the pool, if so what are they called to book ?

Swim-up rooms (one of each room type along ground floor of resort). - Mantra Hervey Bay

Do any of the rooms have 2 bathrooms?

Our 2 & 3 Bedroom Dual Key Apartments come with 2 bathrooms. - Mantra Hervey Bay

can you smoke on the balcony

Smoking is permitted on balconies only (with screen door closed) and clearly marked designated smoking areas around the resort.

Just wondering are you allowed to smoke on the balcony

Smoking is permitted on balconies only (with screen door closed) and clearly marked designated smoking areas around the resort.

Is there a spa bath

Not in the standard 2 Bedroom Apartments, they have a bath only (No Spa Jets) Most of our 2 Bedroom Dual Key Apartments have Spa Baths. Please add this as a request when placing a booking.

hi do you take a bond?

A $200.00 pre-authorisation (security hold) is processed on check in. This can take 2 - 10 business days to drop back into your account. - Mantra Hervey Bay

Is there a TV in the bedroom

Hotel room: yes 1 Bedroom Apartments and above: no

Any rooms with spa?

Our 1 Bedroom Spa Apartments have a guaranteed spa bath. All other rooms are on request basis only and cannot be guaranteed.

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Norman

"We had a very nice getaway"

Mark

"Very good"

Steven

"Comfy bed and large room."

Julie

"Relaxing."

Michael

"It was ok"

Krystyn

"Highly recommended"

Ciske

"Enjoyed the holiday"

Samantha

"We enjoyed our 3 nights in a 1 bedroom apartment, staff lovely & location excellent"

Kay

Stella

"Great location."

Ralph

"Room and some facilities showing age."

David

Colin

"Fabulous"

Justina

"The family vacation that was needed!"

Glenda

Feltl

Halina

"Relaxing"

Dianne

"Enjoyable and relaxing"

Sue

"A quick stay before heading over to Fraser Island. The apartment was lovely."

Carl

Erika

"Will definately come again and would highly recommend"

Check-in	From 14:00 Guests are required to show a photo identification and credit card upon check-in
Check-out	Until 10:00
Children and beds	Children of any age are allowed. 1 child (up to and including 1 year old) stays for AUD 10 per child per night when using available cots. Up to 4 children (up to and including 2 years old) stay for AUD 10 per child per night when using existing beds. 1 person (no matter the age) stays for AUD 43 per child per night when using available extra beds. The maximum number of extra beds is 1. The maximum number of cots is 1. The maximum number of guests is 7.
Parking	Free private parking is possible on site (reservation is not possible).
Pets Allowed	Pets are not allowed.
Age restriction	The minimum age for check-in is 18

Mantra Hervey Bay

Description

Facilities

Verified User Reviews (25 reviews)

Norman

Mark

Steven

Julie

Michael

Krystyn

Ciske

Samantha

Kay

Stella

Ralph

David

Colin

Justina

Glenda

Feltl

Halina

Dianne

Sue

Carl

Erika

Photos By Guests

Hotel Policy

Check-in

Check-out

Children and beds

Parking

Pets Allowed

Age restriction

FAQs

$121 /night