Payment is processed 48hrs prior to arrival date, in line with our Cancellation policy. There are no microwaves or toasters in the rooms. We do have a communal area with a microwave and the toaster can be found in the Restaurant during breakfast.
Thank you for your questions, we deal with all enquiries direct, please contact the establishment to discuss
Thank you for your question we do have an A-La-Carte Menu for breakfast, Prices vary for each item on this Menu.
We do not always have snow, it happens occasionally and melts quickly, there is no specific time...you just need to watch the weather reports.
Thank you for your question, The best option is to contact the day before your arrival to discuss these details with our friendly staff.
Please note that our amenities are currently closed as works have commenced to renovate the property. My sincerest apologies for the inconvenience. Once completed the property will offer a new and unique Blackheath experience.
Thank you for your questions, we deal with all enquiries direct, please contact the establishment to discuss further.
We do have a rollaway bed as an option which is available at an addition $40 for the night, subject to availability. We also have other room categories which have either two queen beds or a queen and two singles as another option for multiple people.
Hi There, please refer to our Q/A on pet friendly stays.
Thank you for your message, In our king rooms there is plenty of space to fit a portable cot in. Please get in touch with us to hire a cot, If you do hire one, please note that we do not offer any pillows, blankets or sheets.
Hi There, We have a limited number of pet friendly rooms available. Please ask us directly to enquire. Please be advised there is a $50 service fee if you bring a pet. Kind Regards Team Kyah
Unfortunately, we do not have interconnecting rooms at Kyah, we do have 2 x Two Bedroom Suites.
Hi There, Thank you for your question, Our Wifi network is 5G and we do have LED TV's in each room. Regards Team Kyah
Hi, Thank you for your enquiry. Unfortunately, we do not offer room service or massage services at Kyah Hotel. Kind regards, Team Kyah
We do have a couple of cots available at our property but they are subject to availability. We would recommend contacting us directly to ensure that we have one available before making a reservation.
Thank you for your enquiry. We have recently commenced renovations on the property and as such the heated pool, tennis courts, games room, restaurant & lounge are currently closed.
Thank you for your question, You can reach our hotel via public transport, there is one trail that is walking distance the other walks we would recommend a taxi to get to and from. We have an onsite restaurant which is available Wednesday to Sunday.
Thank you for your question not all our rooms have walk in showers. If you require one please request it at the time of booking.
Hello, Thank you for your enquiry. To make a booking for this many rooms, please book the room via the booking platform of your choice.
Please note that our amenities are currently closed as works have commenced to renovate the property. My sincerest apologies for the inconvenience. Once completed the property will offer a new and unique Blackheath experience.
Thank you for your question, We process payment 48hrs prior to arrival, you can find this information in the confirmation.
Thank you for your questions we only have 2 rooms with a bathtub in it. These rooms are our 2-bedroom (Gunnadoo) Suites.
Thank you for your question, Kyah is located where the old Red Leaf was.
Thank you for your questions, we deal with all enquiries direct, please contact the establishment to discuss
Hello, please enquire these questions via the booking.com messaging portal
Hi There, We accept NSW Stay Vouchers through direct bookings only. We have two pet friendly rooms on the property (subject to availability), there is a $50.00 service fee if you bring a pet with you. Kind Regards Team Kyah
Thank you for your questions, we deal with all enquiries direct, please contact the establishment to discuss
Hello, All bookings include access to a complimentary charcuterie grazing table. We also have a breakfast menu you can order from at an additional charge. There are many lookouts just a few kilometers from our hotel. Kind Regards Team Kyah
Hi, Yes we do have a Hot tub and a Sauna available for guest to use, bookings are required to secure your spot for these complimentary facilities. Regards, Kyah Reception
We will be accepting NSW stay vouchers, as soon as we receive final approval from the NSW Government. We expect that we will be able to accept vouchers within the next coming weeks.
Our rooms have tea and coffee making facilities in the room however there is no toaster or microwave inside. We have a common area with a microwave which you can make use of through out your stay.
Yes we serve breakfast in our restaurant everyday between 7am and 10am
Hi There, We do have rooms with 2x separate beds within. These can be our Twin rooms or twin queens. Regards Team Kyah
Hello! Thanks for your question. The King beds in some of our King Rooms can be split in half to create 2x King Single beds. Alternatively, we also have Queen Plus One rooms which feature both a Queen and Single bed.
Hello, Thank you for your questions, The ground works are still being finalised however should be complete soon. Breakfast is not included, However, all our guests are offered a complementary Breakfast for their stay.
We completed the current renovations and painting across the restaurant and rooms prior to opening in December. There are however rolling renovations underway so it is best to touch base with us to see what stage we are at with the work.
Thank you for your question we do have some pet friendly rooms, however our 2-bedroom suites are not pet friendly.
Hi There, We do have Twin rooms that are Split kings but we also have a twin queen room which is 2xQueen beds in 1 room. if you have any questions please let us know. Regards Team Kyah
Hi, Yes you do need to book the sauna and hot tub if you wish to use them. We can take bookings for them up to 7 days prior to your arrival date.
Hi There, We do accept NSW Government vouchers however, we can only accept them Via direct bookings. Our restaurant is open every morning for breakfast and Wednesday-Sunday for dinner. Our spa is needing renovations so not open as of yet.
Hi There, You will need to speak directly with us to ensure there is availability for a pet friendly room, as they are subject to availability. Kind Regards Team Kyah
Hi There, we only accept these NSW Vouchers through direct bookings.
Hi There, We can most definitely cater a Pet friendly room for your stay. Please contact us to organise pet friendly accommodation.
We are currently in the process of establishing our property to be able to receive and process NSW Government vouchers. While we have not finalised the process as of today, we will be able to in the future.
We do have our 2-bedroom Gunnadoo Suites which have spa baths in them.
We are currently working on the landscaping at Kyah, including the beautification of the entire grounds. The bathrooms in the king rooms have not yet been fully turned over and have new fittings and fixtures only.
Hi, We are currently in the process of enabling the use of NSW Government issued vouchers at our property but please feel free to contact us directly for more up to date information regarding which vouchers are eligible.
You can check out earlier than 7am.
Hi There! There are no active renovation works happening onsite. Please note the family room has 1 bathroom and is open plan with the bunk bed in a separate area.
Hi There, We do have a limit of beds that can be split, There is an additional $50 for Splitting a King bed. Please make sure to let us know about your requirement so we can organise this.
Hi there! Whilst we do not offer transfers, we can certainly assist booking in taxi's for you during your stay. Please note costs associated for this would need to be provided y the local taxi service. Thank you!
Hi There, We will deal with this question internally please feel free to reach out to discuss more
Hi There, Please give us a call to discuss our options for Stay NSW Vouchers.
There is no guest laundry available at the hotel. There is a laundrette in Blackheath if needed.
The included breakfast is a buffet-style grazing table, which includes fruits, muesli, yoghurt, pastries, cold meats, cheeses, percolated cofffee and tea.
This room is open plan with one separated area with a double bunk bed and a king room in the main area.
We do have pet friendly rooms, in order to be assigned one you will have to let us know you will be bringing your pet along. Please note there is a $50 surcharge for these rooms.
Hi there, We do have a ground floor that might be easier for access, however only certain types of rooms that are without steps. If you would like to book a specific room please let us know that you will require a ground floor room.
Hi There, you have sent through a question. We have very limited pet friendly rooms. All our pet friendly rooms are King rooms, once you have booked your room please let us know that you will need pet friendly accommodation.
Hi, You are able to make amendments or cancels your booking until 48 hours before your check in date. Within 48 hours, the first night of your booking is charged.
No, we do not have rooms with Jacuzzi's, however, we do have an outside Hot tub on site.
Our property is not based on an escarpment, This means there are no valley views from any of our rooms.
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Thomas
"Overall really happy with the place! Friendly staff and good breakfast."
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Kate
"Better than expected."
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Jéssica
"The stay was good. Despite what was mentioned above."
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Gillian
"Thoughtful facilities"
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Justin
"Fabulous"
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Blanka
"Very good"
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Blaker
"Delightful boutique-motel, well positioned in the Blue Mountains. Staff and Food tremendous"
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Amanda
"Pleasant"
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Linda
"A wonderful hotel with many special touches and benefits - a very good value stay."
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Filipp
"Great place overall."
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Minhchau
"Very good"
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Ceili
"Cozy and comfortable."
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Mary
"Pleasant, but bed needs to be changed"
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Kylie
"Overall great value for money, great location."
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Isan
"Overall, good hotel close to tourist attractions."
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Agnieszka
"Very comfortable, quiet spot in Blackheath :)"
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Nina
"Lovely stay in a beautiful area."
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Jenny
"Very good"
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Ann
"Fabulous boutique stay."
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Colin
"Great for a stay in the Blue Mountains"
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Celine
"Comfortable and good value for money"