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Can you smoke outside on the balcony

Good evening, The law in Canberra states that you cannot smoke on any hotel balcony or room. If there is smoke you do also incur a cleaning fee, however we have suitable smoking areas allocated outside the hotel and the staff can show you these on check in. Have a lovely night, Kind regards, Sophie

Hello, what is the height of your carpark?

Hi, our carpark is 2.1m tall.

How does the parking work for guests? Free or charge .5 night stay

Parking is $10 per night per car.

Hi there Is there a room option for a family of 4 with two teenage children? Thanks

Good Morning, We do have a 2 bedroom apartment . We can always split one of the king beds so the kids can have their own beds. If you have a look on our website you will be able to see the configurations of the room Thanks Stace

Hi, is it possible to bring my mountain bike into my room to keep safe? Kind regards, Katherine

Hi, Yes you can keep it in your room. We also have a storage locker on level 3 that you can also pop it in if you wish Thanks Stace

Hi, If we are booking for a room/apartment will we get parking for sure at $10 per day?

Yes when you make a booking your room will automatically come with parking at $10 per night Thanks Stace

Hello what is the price of parking for a 2 night stay?

Hello, That would be $20. Kind Regards, Sam - Night Manager

What is the checkout time

Hi, it is 11:00am

Can we get a room with 4x single beds?? For selected dates 19-21 March 21.

unfortunately our two bedroom apartment can only accommodate 1 x king in each room or 1 x king and 2 x singles.

is there a tv in the lounge area as well as in the bedroom in the one bedroom apartment please?

Hi, Yes there is a TV in the lounge room as well as the bedroom in the one bedroom apartments.

Hello, I am interested in booking a 2-bedroom appartment for my family in December, but require twin beds for the teenagers. Is it possible to split the large double bed into twin beds in room 2 please? Thank you

Hello, our Two Bedroom Apartments can be arranged with either two King beds or a King and two Single beds. Simply request for this at least 24 hours before your arrival and we can have it arranged. Kind regards, The Avenue Team

Hi do you have disability rooms available?

yes, we have some one bedroom apartments that are accessible.

Is breakfast available, if so how much is it?

Breakfast is a la carte so the cost is depending on what you order.

We are locals and are wanting to stay this weekend. Are we able to book in

Hello, Unfortunately as per ACT government, locals will be ale to book and stay at hotels as of the 15.10.21. Kind Regards, The Avenue Team.

Hello, if we book a 1 bedroom apart, how can we ensure it has elevator access. I note it says upper floors have stair access. My husband struggles with stairs. Thank you Pam

Good Morning, All floors have a lift for easy access to all floors. We also have stairs for emergencies if needed Thanks Stace

Good evening , Do you have a well equipped gymnasium / fitness centre Thank you

Thank you for your inquiry. Yes we do have a gym at the Avenue. Regards,

Hi I would like to know if the room has a microwave oven in it. Thank you Diana

Hi, unfortunately only the apartments have microwaves.

I have a family but one couple plus adult daughter (23yrs) and grandmother (81yrs) coming for son's 21st so need 3 beds, can you have two dblesor singles in one room instead of a double? Thankyou.

Hello guest, Thank you for your inquiry. we can certainly split the bed into two in one of the rooms in our two bedroom apartments.

Is it possible to reserve car parking? We will be arriving into Canberra late on a Saturday night in late November, for a 3 night stay

Thank you for your inquiry. Car parking is $10 per night. Thank you. Regards, Avenue Reception

WHAT TIMES DO THE FREE SHUTLE TO AIRPORT LEAVE

Hello, unfortunately due to Covid-19 we ceased our shuttle bus services and now that is very simple to get Ubers in Canberra have decided not to return this service due to low demand .

Hi, do you have room service? Thanks

yes, we have room service available from 07:00-22:00

Hi just wondering in the one bedroom apartment is there a tv in bedroom Cheers Pam

yes there is.

Do you provide daily hoisekeeping service?

Hi, If you pop the service light on when you would like housekeeping to come in they can easily service your room for you Thanks stace

Do you offer breakfast.

We do offer breakfast, During the week we offer room service and al la carte in the restaurant, on the weekends we also offer buffet breakfast at $23 per person Thanks Staace

Any rooms with direct street access available?

Hi, we have some rooms located on the ground floor.

Do you curently participate in hotel quarantine program?

Good Evening, Our hotel doesnt participate in quarantine program Thanks Stace

Continuing on from my question about the spa room in October.. what room is that, the name of it. None of your photos show it in the rooms available.

Hi, They are called 'Spa Suites with Balcony' Thanks, Avenue Hotel Team

Hi there, I wanted to ask how much the dry cleaning fee is for shirts as I have a few I’d liked cleaned before we head off on Friday. Thank you.

Hi, shirts are $9.50 each, surcharges apply on weekend/public holidays.

Have you got wheel chair friendly rooms?

Our Accessible One Bedroom Apartments with balcony are wheel chair friendly.

Which rooms have a bath?

Hi, only the spa suites have baths.

Can I have 2 single beds

Hi there, yes you can have two singles in one of our hotel rooms on request. Please specify that you will be needing two single beds on your booking and we will take care of that. Thanks Avenue Hotel

Do you have parking on site

Hi, Yes we do have parking onsite. its just $10 per night Thanks Stace

How do I reserve parking?

You can do so by messaging the hotel from your reservation, or on arrival at the hotel. Please be aware that there is a 2.1m height limit for our standard parking. Kind regards, The Avenue Team

Do you have a room with no kitchen

We have our superior king room which doesnt have a kitchen

Can you split the bed o singles

We cannot split the bed into two singles in a One Bedroom Apartment. We are able to split them in a Superior King Room or one of the beds in a Two Bedroom Apartment Avenue Reception

Do you have a one bedroom apartment which has good lighting &gets plenty of daylight?

Hi, our street facing rooms would get natural light. As they are either facing the Eastern or Western side.

Do you offer free airport shuttle service?

Hi, we do but it is currently not running due to COVID.

Is there any pre payment required as I do not have a credit card but can pay cash upon arrival for the room?

Unfortunately we are not currently accepting cash. A credit Bond is also required upon arrival.

Do you have a pool

Unfortunately, we do not have swimming pool or sauna.

Hi, We have just booked a stay just wondering if we need to reserve a paking spot......Cheers Geoff

Good Evening Geoff - Parking in $10.00 per car/per night and the height restriction on the carpark is 2.1m. If you wish to add parking onto your booking, please advise your booking number. Kind Regards Alice

Hi, at which times does your free airport shuttle operate? Thank you

Unfortunately due to COVID the shuttle is currently not running.

Hi is the suite with spa bath accessible by lift or stairs only?

Hi , you can access your room via either option :) Thanks Stace

Hello, can I reserve a parking spot when I make a reservation? Thank you. Kim

Good evening, Parking is $10 per car, per night and the height restriction is 2.1m. Please contact us directly through the messaging system so that we can get your booking number and add this onto your booking. Kind Regards

Could a twin bed setup be arranged in a one-bedroom apartment instead of having a single queen bed?

UNFORTUNATELY, WE CAN NOT SPILT THE BED IN ONE BEDROOM APARTMENT. HOWEVER, WE CAN ADD EXTRA BED EITHER SOFA OR ROLL ON REQUEST WHICH COST $50/NIGHT

What rooms have the spa bath?

Hi, Our Spa Suites are the only rooms with a spa bath in them Thanks Stace

How many bathrooms in 2 bedroom apartment? Do either have an ensuite?

If you book the 2 bedroom apartment with balcony then there are 2 bathrooms. If you book the standard 2 bedroom, then there is only 1 bathroom

Hi do you do group bookings?

Good Morning, Please send an email through directly to the hotel requesting a group booking. Please include the dates, room type and guest names for each room. Many thanks, Lauren

Hi do you have a pool

Hi, We do not have a pool unfortunately. Thanks Stace

Hi, I was just wondering which room had a bathtub? as it’s in the pictures but not listed in accommodation types.

Good evening, The room with the bath/spa is the spa suites Thanks Stace

Can you tell me if there is a spa bath in the 2 bedroom apartments with Balcony. Thanks.

Good Evening. Unfortunately there is no Spa Bath in the 2 bedroom apartments with balcony. There are showers in both bathrooms.

Does the superior king room with balcony have a kitchen eg fridge microwave sink?

Good Evening, The superior king rooms do not have kitchen facilities. Our 1 bedroom apartments, 2 bedroom apartments and spa suites all do however. Kind Regards

what room has a spa bath

Hi, The only rooms with a spa are our spa suites Thanks Stace

Which one of your rooms have the bath in the pictures?

the spa suites

Do you offer twin beds on the suite with spa bath?

unfortunately not

Do you have parking for a Pantech Truck during our stay?

Our parking has a height limit of 2.1m, however limited parking above this height is available upon request.

Do you have a day spa/ massage

Hi, unfortunately we do not have day spa facilities.

We are a family of 4 adults and 2 toddlers can you accommodate us in a 2 bedroom suite?

Hi, the included bedding is either 1 x king bed in each room or 1 x king and 2 x singles. Porta cots are $10 each or rollaways are $50.00 per night.

Hi do all rooms have spa baths?

only the Spa suites have spa baths

Does the superior king room have spa bath

Hi, only our Spa suites have the spa bath. Superior king rooms just have a shower.

Hi is parking included

Hi Parking is $10 per night Thanks Stace

Hi I am booked into the tour with Academy Travel, Botticelli to Van Gogh. I need to stay an additional night due to travel arrangements. Can I please extend my booking and stay in the same room, please. Regards Elizabeth

Please contact us direct at the Avenue on 0262469500, as we need details of your reservation. Thank you. Kind Regards, H

Hi. I’ve stayed here before, only on the ground floor. Is it possible to secure a room in another part of the hotel?

Hi, you can request a room not on the ground floor.

What spa rooms do you have and availability for the 5th February

Unfortunately we have no spa rooms available on that date.

is carparking onsite? what is the cost of carparking? do i need to reserve a spot?

Hi Car parking is $10 per night per vehicle Thanks Stace

Is breakfast available?

Breakfast is available (06:30 - 10:00 Mon - Fri & 07:00 - 10:00 Sat - Sun and public holidays) at our European steakhouse styled restaurant, Marble & Grain.

Is there free onsite parking?

Good Evening, When you book directly with The Avenue it is free parking, But if you book through a third party website parking is just $10 per night Thanks Stace

Hello, Is the on-site parking still $10 per night?

Hi, the parking is $20 per night

The charge including breakfast or not? Thank you.

breakfast is an additional charge.

Hi, The 2 bedroom apartment with balconies, is this accessible via the 1 door? So once inside you can freely access all rooms? For children safety?

Hi, the two bedroom is 2 x interconnecting rooms, we close off the doors and open 1 x main door for you.

Hi, what is the height clearance for the parking ? My car is 2.1 meter, will it fit ? Thank you.

the car park clearance is 2.1m

Is free parking included in room tariff

Hello, No it's not. Parking on premises is $10 per night for hotel customers unless you have a direct booking. Kind Regards, Sam - Night Manager

Is parking included or do you need to pay extra

Hi Parking is an additional $10 per night Thanks Stace

Good evening, how high is the minimum height of the underground parking and do I need to book ? Thank you in advance kind regards Anneke

Maximum car parking clearance is 2.1 meter. Car parking cost is $10 per night and can be added to your reservation on check in. Regards, Heidee

Is hotel used for quarantining or isolating for Covid. I notice some hotels saying they explicitly do not. I have elderly parents so wish to be safe

Hi, Our hotel is not a quarantine hotel Thanks Stace

Is parking for free or is there a charge?

parking is $10 per car per night

I note that your one bedroom apartments have a sofa bed/fold-up bed. I will be travelling with my mother and was wondering if the double beds can be split into 2 singles or if we use the sofa bed, is there an extra cost? thanks

Our One Bedroom apartment features a King bed that cannot be split, however the sofa is available for an additional $50 per night. Alternatively our Superior King rooms feature a King bed that is able to be split into two Singles at no extra cost.

Hi is there free parking at the property?

Parking is $20 per night per vehicle

What floor is apartment on and does it have a spa bath and balcony is there a sofa bed ?

all rooms are from ground to 8th floor. The Spa suite does not have a sofa bed.

Is there a bath in this room?

good evening, Please contact the hotel directly regarding your request as this message system does not show your details, and so I cannot check the room you have been allocated or the date of your booking. Kind regards, Avenue hotel

Is breakfast included in price

no, breakfast is not included

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Berryman

"Fantastic high quality hotel at very reasonable rate.Tremendous staff and service"

Kayne

"Nice stay with an unfortunate drawback."

Renata

"Good. Thank you."

Joanne

"Overnight stay"

Janelle

"Great Hotel that is easy assessable to Canberra. Always clean and comfortable."

Lexym

"Comfy, spacious and close to amenities"

Kim

"Fabulous"

"Nice comfortable bed for a work trip to Canberra, buffet breakfast was good although the waffles were very floury."

Gemma

"Always a please to stay there."

Rhonda

"Excellent"

Kathleen

Nev

"The Avenue Hotel is an impressive Hotel, conveniently located and well presented."

Kate

"A gem - perfect location, safe, clean, quiet & comfortable beds."

Emma

Renée

"The hotel was in a really good spot, the room was comfortable and really liked the balcony as well."

Hans

Roz1212

"Lovely hotel"

Julie

"Very good"

Lee

"Comfortable and efficient"

Isi

"ALWAYS GREAT"

Sheila

"Good except for one interaction."

Check-in	From 14:00 Guests are required to show a photo identification and credit card upon check-in
Check-out	Until 11:00
Children and beds
Parking
Pets Allowed
Age restriction

Avenue Hotel Canberra

Description

Facilities

Verified User Reviews (25 reviews)

Berryman

Kayne

Renata

Joanne

Janelle

Lexym

Kim

Kim

Gemma

Rhonda

Kathleen

Nev

Kate

Emma

Renée

Hans

Roz1212

Julie

Lee

Isi

Sheila

Hotel Policy

Check-in

Check-out

Children and beds

Parking

Pets Allowed

Age restriction

FAQs

$168 /night